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Customer reviews: Joy Loyalty Program & Rewards

Develop by Shopify

Joyio by Avada is a Shopify app designed to boost customer loyalty through rewards, referrals, and gamification. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (1,590)

Overall rating
4.9

KewbzUK

Mar 13, 2025  on Shopify

Amazing service. Sonny was brilliant and honestly deserves some credit. As a business owner I would want to know if one of my employees treated my customers the way I was helped by Sonny! Brilliant app and worth every penny!

Jiggy Teas

Mar 13, 2025  on Shopify

Sonny was really helpful and made things easy

The Life Cycle Design

Mar 10, 2025  on Shopify

Good functionality even on the free version. The customer service and tech support is very good. Abby was really helpful and managed to sort out the issue in a timely manner.

eCook

Mar 10, 2025  on Shopify

Super complete app and with an amazing support team. Special mention to Damian, who gave me the perfect solution to a need in my store.

K36 Apparel

Mar 07, 2025  on Shopify

I had a couple questions for the Joy team about the app. I was chatting with Audrey and she answered all of my questions, fast. Audrey even helped me with customized and setup all the features I asked for to get my rewards program started for my company. I do not do reviews very often when I do, its for good reason. I highly recommend this app because of the ease of use and the staff. Thank you Audrey!!! A+ service.

Cloud 9 Paducah

Mar 07, 2025  on Shopify

Very easy to use. Tech support is great. Thank you Sonny & Jasmine

VGMX

Mar 06, 2025  on Shopify

Hana was super helpful helping me try to figure out an issue I was having. Issue is now resolved. Awesome help.

Scentify

Mar 05, 2025  on Shopify

Wonderful support and Loyalty Program App to use!

Perles à croquer

Mar 04, 2025  on Shopify

Hana a été parfaite, d'une aide précieuse, le tchat est très réactif, je recommande vivement

Skinova Beauty

Mar 04, 2025  on Shopify

Super application, facile à utiliser avec une prise en main rapide. Un support également très réactif, merci à Sonny pour son aide !

Royal Blossom Company

Mar 03, 2025  on Shopify

Looks good so far. Customer service is on point and fast. Looking forward to growing my brand with this app. Jade was helpful

flashlightgo

Mar 03, 2025  on Shopify

The store has been using Joy Rewards and recently upgraded, Very nice APP, Audrey was amazing.

Michu Australia

Mar 01, 2025  on Shopify

Hana really did very well!

Moo and Mai

Feb 27, 2025  on Shopify

Amazing customer service the team are always there to help with any issues and requests which made the set up and installation quicker and smoother! Would highly recommend to anyone looking for a loyalty app as the team at Joy go above and beyond to make sure you are happy with everything, Hana, Jasmine, Sonny, Doris, Nicole you are all stars! Thank you so much!

Ascending Lifters

Feb 26, 2025  on Shopify

Hana helped me with all my questions in terms of which plan provides the features I were looking for such as tier memberships with different multiplier earn and redemption rates. Definitely a good app and great customer service.

Boise Bees & Blossoms LLC

Feb 25, 2025  on Shopify

Hana was very helpful and solved my issue quickly and easily.

Transcend Clothing

Feb 24, 2025  on Shopify

The customer service is outstanding, they respond quickly and fixed my problem quick as well. I spoke to Hana and she was nice and solved my problem quickly. Definitely recommend.

Les Perles de Jelian

Feb 22, 2025  on Shopify

⭐️⭐️⭐️⭐️⭐️ Service au top ! Un grand merci à Abby et Anivia pour leur aide rapide et efficace ! Mon problème a été réglé exactement comme je le voulais. Support réactif et professionnel, je recommande à 100 % ! ✨

Schokobote.de

Feb 20, 2025  on Shopify

good app - best support -> Hana

Yoga Junkies

Feb 19, 2025  on Shopify

We're loving the Joy app and can't wait for our customers to start earning points. It's super easy to set up and very modern compared to other apps we have tested. We got help form Alyssa today, and she was able to fix our issues quickly without troubles.

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