Joyio by Avada is a Shopify app designed to boost customer loyalty through rewards, referrals, and gamification. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.
Really nice app, has all the needed functionality for a rewards program. Support team is 1st class - super quick at responding in live chat and resolve issues quickly!
Robofinity
Sep 05, 2025
on
Shopify
good APP trying to explore more function with it. Quick service respond with Hana.
Primo Collectibles
Sep 05, 2025
on
Shopify
Big thanks to Hana from the Joy app support team!
She was incredibly helpful and responsive, guiding me step by step with patience and professionalism. Her support made everything so smooth — it’s rare to get such attentive service these days!
Highly recommend both the Joy app and Hana’s top-tier support.
Thanks again for making our setup process easier and stress-free!
Femsi
Sep 04, 2025
on
Shopify
The support was extremely helpful, and the app itself is excellent! I really appreciate the guidance and responsiveness.
Thank you very much, Sonny!
Color Up
Sep 01, 2025
on
Shopify
So far this app has been relatively easy to understand and set up for our business. More importantly any questions we have have been handle quickly, efficiently and friendly Thanks to Hana & Audrey.
secretsdesanges
Sep 01, 2025
on
Shopify
Hana du support a été super efficace. Elle m'a installé le programme. J'ai juste à fignoler le programme. C'est parfait. Merci beaucoup
NutriTac
Aug 30, 2025
on
Shopify
Great service from Hana
elvis+elvin
Aug 29, 2025
on
Shopify
We’ve had an excellent experience with the Joy loyalty app. It’s quick to install, easy to use, and backed by outstanding customer service — fast, clear, and always helpful. A smooth setup and reliable support make this app a great choice for any loyalty program.
thesupermade®
Aug 29, 2025
on
Shopify
Customer service is so supportive. Hanna is so helpful and patient :)
Honeycomb Kitchen Shop
Aug 28, 2025
on
Shopify
We are under the Free Trial currently, and we had a few questions. We contacted customer support, and Hana was amazing. They answered all our questions quickly and provided screenshots to help guide us through our questions. So far, we are liking what we see from Joy and we are considering signing on for it!
Culina Mariana Cafe
Aug 27, 2025
on
Shopify
Wounderful support
Carton Fino
Aug 27, 2025
on
Shopify
Sonny is the GOAT! The app works as intended, lots of ways to configure and use. Love it!!
Rokid
Aug 23, 2025
on
Shopify
The app itself works well and the customer service team is quick to respond when there are problems. abby has helped me out a lot!
Issey-K Makeup
Aug 22, 2025
on
Shopify
Excelente la atención en soporte, feliz de contar con su brillante ayuda.
Crafted Creations
Aug 19, 2025
on
Shopify
Hana was super Helpful
COLLEET
Aug 19, 2025
on
Shopify
I’ve been working with Audrey, William, and Jade from the Joy app team, and they’ve been incredibly helpful so far! The setup process is still halfway, but everything has been done very quickly, and they keep me updated at every step. I really appreciate this kind of attentive and efficient service. I’m confident that my whole setup journey with them will be smooth and successful. Highly recommend!
MamaSuds
Aug 18, 2025
on
Shopify
Easy to use and even better customer service. I've used this app for years and really enjoy it.
Cépages Wines / セパージュ ワイン
Aug 17, 2025
on
Shopify
The entire app team has been extremely supportive during the installation process. They are very responsive, and if a problem arises, it is quickly resolved. We are especially grateful to Hana, who has been assisting us since the beginning of our journey.
We specialize in wine sales, and the app is perfect for us, offering great flexibility. It is easy for your customers to use.