9.7
Joy: Rewards & Loyalty Program logo

Joy: Rewards & Loyalty Program

$24.99-$499

/ Month
Free plan available
  • Verified
  • Loyalty & Rewards Program with VIP Tiers, POS & Loyalty Page

    App integrations
    Discount stacking
    Automated notifications
    Loyalty page generator
    Pos integration
    Loyalty programs setup
    Vip tiers management
    Rewards customization
    1,553 Reviews
    9.7

    About Joy: Rewards & Loyalty Program

    Launched Jun 28, 2021

    Categories

    Built by Joy Loyalty (Avada)

    BON: Loyalty Rewards Referrals logo
    (1,488 Reviews)
    $25-$349 / Month
    • Free Plan Available
    • Verified
    • Sponsored

    Loyalty rewards program with points, POS, referrals &...

    Description

    Joy Loyalty Program: No charge on orders! 24/7 technical support until you get what you want!

    Transform your online store with Joy, a streamlined tool designed for speed and ease of use. Joy enables you to effortlessly set up loyalty programs, VIP tiers, and rewards for customer actions, making your shop more engaging. It's compatible with Point of Sale (POS) systems for a smooth in-store and online experience. Plus, Joy's automated email notifications and app integrations keep your customers connected and happy. Start making shopping joyful with Joy today!

    Transform your online store with Joy, a streamlined tool designed for speed and ease of use. Joy enables you to effortlessly set up loyalty programs, VIP tiers, and rewards for customer actions, making your shop more engaging. It's compatible with Point of Sale (POS) systems for a smooth in-store and online experience. Plus, Joy's automated email notifications and app integrations keep your customers connected and happy. Start making shopping joyful with Joy today! more
    • Rewards for: Signup, Place Orders, Review, Social Follow & many more
    • Manage your Customer Tiers, Points and Missions, with export and import data
    • Stackable/Combinable discounts with your stores, increasing conversion rate
    • POS and POS Pro extension, a seamless experience for Online and Offline stores
    • Loyalty Page generator, built-in emails notification and automation in all plans

    Loyalty and reward features

    • Program types: Cash back programs, Custom programs, Gift card programs, Memberships, Referrals, Reward programs, Subscriptions, VIP tiers
    • Rewards you can offer: Badges, Cash back, Coupons, Discounts, Events, Free products, Free shipping, Gift cards, Gifts, Membership perks, Points, POS rewards, Shipping rates

    Discount features

    • Discount types: Banners, Bulk discounts, Cart discounts, Checkout discounts, Coupons, Cross-sell discounts, Custom discounts, Discount codes, Fixed pricing, Flat discounts, Free shipping, Gifts, Limited time offers, Percentage discounts, Pop-ups, Rewards, Shipping rates
    • Managing discounts: Analytics, APIs and webhooks, Automations, Campaigns, Custom code, Discount stacking, Import and export, Reporting, Segmentation, Tagging, Targeting, Templates, Tracking, Triggers and rules

    Pros

    • Easy to set up loyalty programs, VIP tiers, and rewards
    • Compatible with POS systems for a seamless in-store and online experience
    • Automated email notifications and app integrations
    • Offers a wide variety of reward and discount types
    • Manageable customer tiers, points, and missions with data export/import options
    • Positive customer service experiences repeatedly praised in reviews
    • Useful customer service chat feature that provides immediate support
    • Highly customizable with options for badges, cash back, coupons, and more

    Cons

    • Some features are marked as 'Coming Soon' and have not been added for a long time
    • Issues with Klaviyo API integration that have not been resolved, affecting email marketing campaigns
    • Limited functionality with the referral program – cannot offer points for referrals, only discounts
    • Point balance function does not work with Shopify New account type
    • Some users feel the app's abilities are minimal for a rewards program
    • Coupons under the Reward list code do not show the actual amount of the coupon

    Top Helpful Reviews

    View all reviews

    Magnate Beauty

    Jan 08, 2025  on Shopify

    I had a great experience. I asked for help adding the reward icon to the website and my request was fulfilled. Thank you Prakash!

    Le Cottage Bohème

    Jan 07, 2025  on Shopify

    HIGHLY recommend! I'm on the paid plan because I wanted to do VIP tiers, and boy! They do not disappoint at Avada, and I could go on about how helpful the team is every. single. time! They're all so sweet! I've been helped by Jasmine and Alicia more than once, and they're the kindest and most patient people I could have had answering my silly little questions and solving my silly little problems! HIGHLY. RECOMMEND.

    La Casa by Importante

    Jan 07, 2025  on Shopify

    Joy Rewards have been an ultimate life changer. I really love the features available, and it doesn't cost much. Also, Hana, as the customer service representative, has been very helpful in setting up and answering my queries.

    Roseindigo

    Jan 06, 2025  on Shopify

    I had a great help from the support within the app, they help me integrate the app in my shop Abby helped me very quickly and efficiently .

    Jodaro.com

    Jan 01, 2025  on Shopify

    I absolutely love this app! It’s user-friendly, packed with useful features, and works seamlessly. What impressed me the most is the exceptional customer support. The team is always ready to assist, and I want to give a special shoutout to Hana, who went above and beyond to help me with my queries. Her expertise and patience made the whole experience even better. Highly recommend this app to anyone looking for a reliable and well-supported solution!" Let me know if you'd like any edits!

    Midnight Reign

    Jan 01, 2025  on Shopify

    I am actually very surprised with the swift attention and care to my issues and requests I had regarding custom coding preferences to match the aesthetic of my website. Sonny was very attentive and helpful in helping me on customizing my referral page. I am very impressed with the customer service.

    This little boutique

    Dec 29, 2024  on Shopify

    Hana has been a great help! I am very impressed and grateful. Thank you Hana! The app also looks really good

    icecreamsource

    Dec 29, 2024  on Shopify

    Functions as advertised, easy to use UX, VERY quick and helpful customer support chat that goes straight to a real support team member.

    Stein-Insel

    Dec 29, 2024  on Shopify

    Super App! Hilfe kommt schnell. Sonny konnte mir bei den Themen schnell und gut weiterhelfen. Danke!

    EFNE

    Dec 29, 2024  on Shopify

    Abby me ayudo mucho a configurar esta aplicación. Rápido y sencillo, te responden al momento cualquier duda.

    DK-SILKSILKY

    Dec 28, 2024  on Shopify

    The app is great, easy to use and the customer service is very prompt, special mention to Hana, she is very professional

    Opal Lily

    Dec 27, 2024  on Shopify

    The features on this app are great! And the customer service from Audrey and Andrew has been wonderful!

    THE EUPHORIKA

    Dec 25, 2024  on Shopify

    Had great experience so far. Seems to have great features in free plan compared to other loyalty apps. Great support from Audrey and Andrew.

    Think Batik

    Dec 23, 2024  on Shopify

    Hana was very helpful and prompt with assisting us! The team is always lives up to their reputation and it has been a good experience thus far

    Sublimation Blanks UK

    Dec 22, 2024  on Shopify

    Really good app and Abby from their Customer Service team has been really amazing and helped me set it all up and answered all queries I had. Thank you!

    Show more reviews

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