Taranker.Com Logo
Joy Subscriptions App logo

Customer reviews: Joy Subscriptions App

Develop by Shopify

Joy Subscription App helps Shopify merchants create and manage subscription services to boost recurring revenue. This review covers its features, pros, cons, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (300)

Overall rating
4.9

What Merchants Think

The Joy Subscription App, COD Form is highly regarded by merchants for its ease of use, feature-rich offerings, and outstanding customer service. Many users appreciate its intuitive setup and the ability to customize subscriptions, which simplifies their management processes on Shopify. Merchants frequently highlight how the app aligns with their business needs, catering effectively to both beginners and experienced users looking to implement subscription models seamlessly. Overall, the app is celebrated for being reliable and offering excellent value, especially given that it is free to use.

Key Strengths

  • Exceptional customer service with quick and attentive responses, often highlighting specific team members like Hana, Audrey, and Alyssa.
  • Ease of use with a simple and intuitive user interface that facilitates easy setup and configuration.
  • Comprehensive features for managing subscriptions, including customization options and the ability to import existing subscriptions.
  • Ability to customize and personalize the widget to fit the store's design seamlessly.
  • Completely free to use, providing good value especially for businesses starting with subscription models.
  • Strong support for multiple languages, enhancing accessibility for global users.
  • Promptly addresses merchant feedback and provides solutions for custom requirements and improvements.

Common Concerns

  • Occasional technical issues, including site crashes or bugs that impact site functionality.
  • Need for improved features like better integration of subscription products into the website menu or conditional logic for specific functions.
  • Some users reported frustration with unresolved technical glitches even after removing the app.
  • Desire for more self-service customization options without relying on support for simple changes.

Final Thoughts

The Joy Subscription App, COD Form is generally well-received, standing out for its powerful subscription features and exemplary customer support. While there are some concerns about technical glitches and additional desired features, the app remains a popular choice among merchants looking to implement subscription services in an easy-to-manage, cost-effective way. The strong backing from the customer support team significantly enhances the overall user experience, making it a robust option for Shopify merchants.

Kippenpakket.nl

Nov 18, 2024  on Shopify

⭐️⭐️⭐️⭐️⭐️ | Amazing App with Unmatched Support from Audrey! The Joy Subscriptions app by AVADA is truly a fantastic tool, but what takes it to the next level is the incredible support provided by Audrey. From the very start, Audrey has been an absolute superstar! She guided us through the setup process with such patience and expertise, making everything feel so seamless. Audrey's dedication to helping us optimize our subscription model was unmatched. She didn’t just answer questions; she anticipated our needs and offered proactive solutions that made a huge difference. Her deep knowledge of the app and her willingness to go above and beyond to ensure everything worked perfectly really impressed us. I cannot recommend Joy Subscriptions enough, and a big part of that is because of Audrey’s outstanding support. If you’re looking for a reliable app backed by someone as knowledgeable and helpful as Audrey, you’ve found the perfect solution! Thank you, Audrey, for making our experience so smooth and successful! ✨

CY Jewelry

Nov 18, 2024  on Shopify

Hana helped me quick and easy. I asked to remove the sub and save and she did! I can't wait to start using this app!

MontesTAP

Nov 18, 2024  on Shopify

I recently started using the Joy Subscription App, and it has exceeded all my expectations. Setting up my first subscription literally took just a few minutes—super fast and straightforward! The app offers everything I needed: discounted subscription options, automatic billing, and a user-friendly portal where my customers can easily manage their subscriptions (skip, pause, or cancel). The widget looks clean and professional, fitting perfectly with my store’s design. What really stands out is the personalized 24/7 support. Hana from their team was incredibly kind and even helped translate parts of the app for me—such a nice touch! If you're looking for an affordable and efficient subscription solution, I highly recommend Joy. It’s perfect for anyone wanting to add recurring revenue without the hassle!

Izaria Home

Nov 17, 2024  on Shopify

I'm relatively new, but so far, excellent. I had a request, and Audrey helped me quickly and professionally.

APEROH

Nov 17, 2024  on Shopify

Great looking App and perfect for a starter subscription service, simple and straight forward to use. Had some custom help for a minor issue with my theme and Tracy and Toby fixed it on the fly for me, great and responsive customer service. Thank you!

Kidskin

Nov 17, 2024  on Shopify

Awesome app. and great customer service! Hana was so easy to work with She installed everything super fast. The app works great. Easy. Highly recommend!

Brew Methods

Nov 17, 2024  on Shopify

It's been only a week since installing this App, and it's been such a great experience! Setting up is super simple and their customer service team (particularly Damian) has gone above and beyond to provide help. An easy 5/5 stars from me!

Markus Eisenbeiser Verantwortungsvolles Hundetraining Online

Nov 16, 2024  on Shopify

Toller Support sehr freundlich und Hilfsbereit. Sonny hat mir sehr gut geholfen und hat die Texte für mich angepasst. Sehr zu empfehlen

Dominik Compera Trading Community

Nov 14, 2024  on Shopify

Great support! Very fast help and nice communication. Definitely recommended. The functions of the app are great and exactly what I was looking for.

Dumiere

Nov 13, 2024  on Shopify

Fantastic app and an amazing team! The app was extensively customized to meet our specific needs, and we truly appreciate the effort and dedication put into it. Thank you so much for your excellent service!

BeOptimal

Nov 12, 2024  on Shopify

Great and easy to use the App. I had only a few questions in advance and Jasmine helped me quickly, in an extremely friendly and competent manner.

Futura Cerealista

Nov 11, 2024  on Shopify

They are very attentive and you can ask them all you need that they try to fix it for you. I really recomend!

Bubbles Studs & Mud

Nov 10, 2024  on Shopify

I just started using this app and it seems like it will do exactly what I need. Setup was quick, customer service was great. But if I could make two suggestions: First it would be great to have a feature where you could make the subscriptions in draft mode so you can prep things in advance and release all at once. Second, to be able to do more than one product at a time would also make things a lot faster. However this is where customer service is great, they can take the one I did and copy it to all my other products. I just would like the option of getting it done on my own. Very helpful, looking forward to putting this app to use in my business. Thank You!

ClearCare

Nov 10, 2024  on Shopify

Die App funktioniert super schnell. Bei anfänglichen Schwierigkeiten mit der Einrichtung wurde mir vom Support (Abby) schnell geholfen und es konnte alles problemlos konfiguriert werden. Auch beim Anpassen der Absender-Email konnte mir schnell geholfen werden!

Lucy in the sky with Barry's

Nov 06, 2024  on Shopify

Audrey was absolutely amazing and patient with me today, the service didn't have one function I was looking for but the rest of it was so smooth and Audrey was so good I decided to stick with it! :)

LUNATIC

Nov 02, 2024  on Shopify

Die Einrichtung der App ist wirklich einfach & intuitiv. Bei der Übersetzung des Widgets und der Konfiguration hat mir Abby geholfen & der Support war wirklich großartig. Über die App in Aktion mit aktiven Abbonements kann ich noch nichts sagen.

My Store

Oct 28, 2024  on Shopify

Hana była bardzo pomocna podczas naszej rozmowy, z łatwością pomogła mi rozwiązać problemy, zorganizowała zmianę maila, a także tłumaczenie.

Cattle Creek Mercantile™

Oct 26, 2024  on Shopify

We've been using this Shopify subscription app for a week now, and it has completely transformed our approach to recurring revenue. Setting up subscription products was incredibly straightforward, and the user interface is intuitive, making it easy for both us and our customers. The customer service is also top-notch! Especially Damian and Raymond! Anytime we had questions, the support team responded quickly and provided clear solutions. If you’re looking to add a subscription model to your Shopify store, I highly recommend this app. It’s reliable, user-friendly, and packed with features that make managing subscriptions a breeze.

KONOMI先生のセルフケアSHOP

Oct 20, 2024  on Shopify

とても使いやすいアプリでした!まず設定がとても簡単です。設定のための言語に日本語があったので、ボタン一つで変えることができました。 ウィジェットのコンテンツ/言語を翻訳もチャットでHanaさんに手伝っていただき、すぐに翻訳いただくことができました! すぐにサポートいただけることがわかったのでこれからも使っていきたいです! It was a very easy-to-use app! First of all, the settings were very easy. Japanese was available as a setting language, so I was able to change it with just one button. Hana also helped me translate the widget content/language through chat, and I was able to get it translated right away! I'd like to continue using this app because I've found that support is available immediately!

RESPONSIBLE NUTRITION

Oct 15, 2024  on Shopify

This app is everything you need plus more. Abby and the others I’ve worked with have all been a blast, super helpful and super quick. I completely recommend this product for anyone interested in their type of services!!

Scroll to Top