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Customer reviews: JetPrint: Print On Demand

Reviews (411)

Overall rating
4

What Merchants Think

Merchants who use "JetPrint: Print On Demand" have mixed feelings about the app. While many appreciate the ease of use, wide range of products, and responsive customer service, others face challenges with order accuracy, app stability, and certain technical limitations. The quality of the prints is often praised, but issues with shipping and design functionality hinder the overall experience for some users.

Key Strengths

  • Wide variety of product offerings and customization options.
  • High quality print results with vibrant colors and sharp details.
  • User-friendly interface making it easy to create and sell products.
  • Responsive and accommodating customer service team.
  • Quick resolution of issues and continuous updates on order status.

Common Concerns

  • Shipping issues, such as incorrect addresses and incomplete information on labels.
  • Technical errors, like app freezes and problems with saving designs.
  • Inability to edit products post-upload and the lack of a save feature for works in progress.
  • Occasional discrepancies in design execution, affecting product accuracy.
  • Challenges with chat support, especially in enabling new chat sessions for different issues.

Final Thoughts

Overall, "JetPrint: Print On Demand" is a promising print-on-demand solution with strong product variety and customer service. However, to enhance user satisfaction and maintain merchant trust, improvements in app stability and address handling processes are needed. For businesses seeking a platform that fosters creativity and provides quality results, JetPrint offers significant potential, though its technical and logistical issues may need addressing for an entirely smooth operation.

Engravelry™

Apr 10, 2024  on Shopify

price are good i like it and also love it

Bimbiso

Apr 06, 2024  on Shopify

CLH Designs

Apr 02, 2024  on Shopify

In some ways it is easy to create product, although it would help if the product template gave the size of the image needed to produce a good quality print. Also, it would be nice to be able to see the shipping price from China to the USA, as I don't plan on selling elsewhere. But then I just discovered that shipping to the USA isn't supported. So I guess I'll go elsewhere Update 04/02/2024: Don't know what the issue was, but today I was able to initiate two different orders and had no issues with the USA shipping address. Just a glitch in the system, or whatever. Anyway, glad to say so far everything is okay. Also, JetPrint customer service was VERY responsive which bodes well for the future.

LASC

Apr 01, 2024  on Shopify

excellent

INFINITE PIPES

Mar 26, 2024  on Shopify

Unicorns Pumpkins and Stuff

Jan 25, 2024  on Shopify

amazing products, love the app edit... i dont understand how the fees go. When i place an order (a sample order for me) every item i add it multiplies the shipping fees. Its not "one" shipping fees for each order but for each item. Which means if i try and make a bulk order for 10 items that cost for example 50 euros the shipping fees is another 50 or more even though its basically one single order. I can never get many products for me to test and see.

Bourne Threads

Jan 09, 2024  on Shopify

The is great! I love the all over big prints on the products! Maybe add some men wearing the bomber jackets so it could be added to a men's clothing store.

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