Reviews: JetPrint: Print On Demand

Customer reviews: JetPrint: Print On Demand

Reviews (411)

Overall rating

5

27
4

7
3

7
2

3
1

8

What Merchants Think

Merchants who use "JetPrint: Print On Demand" have mixed feelings about the app. While many appreciate the ease of use, wide range of products, and responsive customer service, others face challenges with order accuracy, app stability, and certain technical limitations. The quality of the prints is often praised, but issues with shipping and design functionality hinder the overall experience for some users.

Key Strengths

Wide variety of product offerings and customization options.
High quality print results with vibrant colors and sharp details.
User-friendly interface making it easy to create and sell products.
Responsive and accommodating customer service team.
Quick resolution of issues and continuous updates on order status.

Common Concerns

Shipping issues, such as incorrect addresses and incomplete information on labels.
Technical errors, like app freezes and problems with saving designs.
Inability to edit products post-upload and the lack of a save feature for works in progress.
Occasional discrepancies in design execution, affecting product accuracy.
Challenges with chat support, especially in enabling new chat sessions for different issues.

Final Thoughts

Overall, "JetPrint: Print On Demand" is a promising print-on-demand solution with strong product variety and customer service. However, to enhance user satisfaction and maintain merchant trust, improvements in app stability and address handling processes are needed. For businesses seeking a platform that fosters creativity and provides quality results, JetPrint offers significant potential, though its technical and logistical issues may need addressing for an entirely smooth operation.

FZwear

Oct 06, 2024 on Shopify

I HAVE BEEN ASKING FOR THIS FEATURE SINCE APRIL 2024. FOR DESIGNING THE SHOES IF EACH TEMPLATE COULD BE SEPARATED SO WE CAN DESIGN EACH PART AND ASPECT OF THE SHOE. THE APP WAS JUST UPGRADED AND ITS DISAPPOINTING THAT THIS WASN'T ADDRESSED.

The Goat

Sep 29, 2024 on Shopify

No5tatements Apparel

Sep 18, 2024 on Shopify

I ordered one of my own designs and it was ok, honestly all jetprint needs is more jacket styles, men and women's clothing.

hamma.buybuy

Sep 14, 2024 on Shopify

hello,i just upload the product from ur website,but in my store,says this produkt is already sold out,i dont know why,because ur webiste is already connected with my store,can u find out the reason for me,shoul i complete some details in ur website ?

No5tatements Apparel

Aug 14, 2024 on Shopify

I ordered one of my own designs and it was ok, honestly all jetprint needs is more jacket styles and womens clothing.

DTBCustomApparel

Aug 08, 2024 on Shopify

I would like to rate them higher, but my design was not followed. The logo was to be white, it's gray. Also, the wording on the laces is upside down.

Just Funki Art

Mar 29, 2024 on Shopify

I think JetPrint has a really great selection of products, and I experienced great customer service when I had question. The sample product I ordered arrived much sooner than expected which was a Huge plus! I am a bit disappointed however in the product I received. I ordered the Diving Cloth Tote bag with PU Leather Handle. It printed very vibrant however the material used has deep permanent wrinkles all over the product that a customer would not be able to remove. Also, the smell is very strong like paint or polyurethane. That can't be healthy. I could not keep it in my room because of the smell. This would be a beautiful product however the fabric must change. I would be concerned about sending it to a customer as is unfortunately. I am willing to give JetPrint another try. I have ordered other samples to check out the qualty. I am hoping for better. This is an update to my previous review. Customer service follow-up was excellent. I let the item sit out for a week to air out and the smell has definately diminished. It's still there but seems to be diminishing each day. I will not iron the product as suggested I am concerned that the print would be affected as well as the fabric itself as it is very soft. I am noticing the wrinkles are becoming less with each day. I am very happy about this. As the image on the product turned out beautiful. It would be a matter of explaining this to the customer before purchase to avoid bad reviews.