Reviews: Invoice Falcon

Customer reviews: Invoice Falcon

Reviews (408)

Overall rating

4.6

5

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4

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3

What Merchants Think

Overall, merchants appreciate the ease of use and functionality of Invoice Falcon. The customer support is frequently highlighted as responsive and proactive, which enhances the overall experience of using the app. Merchants value the app's ability to create professional invoices quickly and efficiently, which is essential for their business operations. However, some concerns about occasional technical issues and feature limitations are noted.

Key Strengths

Responsive and proactive customer support.
Ease of use and quick setup.
Professional and customizable invoice templates.
Compliance with EU B2B invoice requirements.
Effective solution for replacing manual processing.

Common Concerns

Occasional technical errors, such as issues downloading invoices.
Lack of ability to save specific prices for certain customers.
Requests for additional features or improvements.
Perception of the app as primarily focused on pricing.

Final Thoughts

Invoice Falcon is generally well-received for its user-friendly design and reliable customer support, making it a valuable tool for many businesses. While there are some technical concerns and desired features, the app's strengths in providing a straightforward invoicing solution and swift support response outweigh the drawbacks for most users.

Purrfect Pet Supplies

May 02, 2024 on Shopify

I had an issue with implementing the download link for the free invoice service into my shop. The team helped out very quickly and were able to get it done for me. All is working as it should, and the invoice looks great.

Embroidery by TM - designs by Teresa s.r.o.

Mar 07, 2024 on Shopify

Absolutely the best app for creating invoices. I have been using it for three years and if I have any problem, the developers immediately respond and solve the problem. This app fulfills everything I need for my business. Really the best of all! THANK YOU

Tempdrop

Feb 13, 2024 on Shopify

Easy app to use. Great flexibility with design. The team are always quick to respond with support-related questions and take on feedback to improve the app. Highly recommended.

PROVEEDOR DE INSUMOS Y SERVICIOS PARA EL AGUA Y AREAS PUBLICAS

Nov 29, 2023 on Shopify

They were great with me. Wena had a lot of patience and help me out with my proyect. Is the best app . Every company must have it. Thank you!!

Floravitro

Oct 31, 2023 on Shopify

The team at Invoice Falcon offers great customer service, quickly assessing and resolving any issues that may arise. Apart from that, the app offers all features necessary to run an online store successfully. I am glad to have found them, as similar services in the past did not run as smoothly as Invoice Falcon does.

Nomad Custom Gear

Oct 17, 2023 on Shopify

Had an issue with the app. Contacted customer service by email and they got back to me in less then 20 minutes with a solution to my problem. I was already looking at other software, but will be staying with Invoice Falcon for now on.