Inventory Planner is a great demand forecasting and stock planning tool. It helped us increase efficiencies, optimise our buys and automate allocations from the warehouse to multiple stores. We have good access to support channels and a quick turnaround for resolving issues. Our customer success manager, Chan, is always there for the team, keen to understand the business needs and look for solutions to meet them.

Inventory Planner has been an absolute game-changer for us at Campmor. It keeps us completely up to date with our inventory and stock POs, making the entire process seamless and so much more efficient. The platform’s forecasting is incredibly accurate, ensuring we stay on top of demand and avoid both overstocking and stockouts. One of the standout features is how intuitive the system is. It gives us clear insights into what needs to be ordered and when, helping us make smarter purchasing decisions. The ability to plan POs directly within the system has saved us so much time and reduced the risk of errors. Overall, Inventory Planner has transformed the way we manage our inventory. It’s reliable, easy to use, and has become an essential tool for keeping our stock in check and our operations running smoothly. Highly recommend!

We've been fans of Inventory Planner for a number of years - it's been a game-changer for managing stock and keeping our inventory on point. But special thanks are due today for the top-notch support from Nathan - thank you for your swift (literally, seconds...) and friendly assistance!

Great app. Great software. Have been using for nearly a year now and any issues I have ever had they have gone out of their way to help with. Jasper on the support team made sure engineers knew I needed an urgent fix, and it was done within the hour. Great service

Professional top level app with Top support. All we need is here. We use this app the last 3 years.

Nathan from IP has been super helpful. He’s always quick to respond to my emails and takes the time to explain things clearly. I’m new to IP, and he’s made the whole process really easy and straightforward.

Software itself works fine and I used it for a few years. It saved me a lot of time with PO and forecasting stock levels. HOWEVER, since purchasing IP, Sage have increased the annual/semi annual fees dramatically with no signs of stopping. They will corner you in an automatically renewing contract and bleed you dry. Luckily there are a number of solid alternatives out there now. I would avoid at all costs and recommend you do not sign any contracts.

We have used Inventory Planner for years and were big fans of the tool. It has helped us with inventory forecasting in the past. Over the last few months, we have had significant challenges with Inventory Planner API with Shopify, and our data has been intermittently been syncing in Inventory Planner. For example, our last sync was Jan 13, 2025. This syncing issue has repeatedly happened over the last quarter of 2024 into 2025. This has disrupted our analysis and forecast planning. We believe the Inventory Planner is working on a solution on updating their API to Shopify, but its not clear to us when this will be fixed and help our team with. We would love to keep working with Inventory Planner if they can provide a stable API with Shopify.

This app ended up being useless for us, a huge waste of time and money. Be careful what you commit to, make sure you have an out if you can't use it. We couldn't generate accurate forecasts that take into account the seasonality of our product. When set to last sales, which was originally recommended by the IP team, it dramatically over forecasted sales and reorders. The other two methods didn't work either. Forecasting at a category level was overridden in the system. We were unable to plan Net vs Gross sales, return rate, or discount rate Couldn't see critical metrics by week/month to create manual plans such as % to LY, build, discount rate, AUR, AIR. Couldn't group or view by key attributes or export a list of skus and each attribute column. The interface is generally inefficient and difficult to navigate. Simple updates create a lag when attempting to save changes. It's possible it would work for a non seasonal business with products that all have the same attributes, especially if there are a lot of people to manage it. Just make sure you can get out of it if it doesn't work.

Not only was the explanation thorough, he's been extremely helpful following up and providing step by step directions for us to use as a resource internally.