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Customer reviews: SyncBase Airtable Instant Sync

Develop by SyncBase

Reviews (54)

Overall rating
5

What Merchants Think

SyncBase Airtable Instant Sync is widely appreciated by merchants for its seamless integration capabilities between Airtable and Shopify. Users commend its functionality, reliability, and the remarkable support provided by the development team. The app is particularly favored for its real-time bi-directional syncing, which has made data management and operational processes significantly more efficient and less prone to errors.

Key Strengths

  • Instant bi-directional synchronization between Airtable and Shopify.
  • Easy setup and minimal configuration required.
  • Exceptional customer support, especially from team members Théau and Axel.
  • Regular feature updates and responsiveness to customer feedback.
  • Streamlines data management, saving time and reducing human errors.
  • Empowers advanced use cases like creating custom interfaces and product management systems.

Common Concerns

  • While overwhelmingly positive, there are minimal mentions of other apps being more basic or limited in comparison to SyncBase. However, specific concerns about SyncBase itself were notably absent from the reviews provided.

Final Thoughts

Overall, SyncBase Airtable Instant Sync receives strong endorsements from its users. Its robust automation capabilities, coupled with unparalleled customer service, set it apart as a valuable tool for Shopify store owners seeking to optimize their data management processes. Merchants consider it an indispensable asset that contributes positively to their business operations.

Grails Production

Aug 04, 2025  on Shopify

This is a mission critical sync for us and it has been working great. Only one minor issue in 4 months of use and their team solved it in under a few hours for us.

Mara Megelea

Aug 04, 2025  on Shopify

Thank you to Théau & the SyncBase team for their excellent customer support with my Shopify store and Airtable configuration. The two-way synchronization is a game changer—saving me time and reducing errors. I highly recommend the app!

Minka Dink London

Aug 04, 2025  on Shopify

My Little J

Jul 29, 2025  on Shopify

As someone without a strong tech background, I was able to set it up easily without any issues. And the real time syncing with Airtable has allowed me to handle my product catalog quickly and with ease. Also, impressed with the prompt and great support from the Syncbase team!

Mediazone75

Jul 24, 2025  on Shopify

SyncBase 5/5 – Indispensable pour piloter Shopify depuis Airtable Boutique avec >2 800 variantes et beaucoup de métachamps produits (catalogue marketplaces). SyncBase nous a permis de : Centraliser la saisie dans Airtable Pousser automatiquement les valeurs vers Shopify sans passer par Make/Zapier (moins cher et plus facile ); Rafraîchir le schéma facilement quand on crée un nouveau métachamp ; Mettre en place des vues “à compléter / prêt à publier” pour nettoyer la donnée et gagner du temps. Support parfait : Théau est ultra‑pédagogue, Alex très technique et d’une efficacité redoutable, tous deux ultra‑réactifs (quasi 24/24) et concrets dans leurs explications (SKU, mapping, qualité de données, etc.). On a de la chance d’avoir une équipe de développeurs en France pour un outil aussi avancé. En résumé : outil indispensable si vous voulez garder Airtable comme back‑office catalogue et Shopify parfaitement synchronisé. 5/5.

EYE SOCIETY

Jul 19, 2025  on Shopify

We successfully synced about 13,500 products without any issues and were really impressed with how smoothly everything transferred over. The app is incredibly powerful and flexible, a must-have for any serious Shopify-Airtable workflow. But what truly sets Syncbase apart is the exceptional support. Théau and Alex have been beyond amazing thoughtful, proactive, and deeply knowledgeable. They took the time to understand our specific use case, answered every question in detail, and even helped troubleshoot complex edge cases with real care and urgency. It's rare to come across a team this dedicated. Huge thanks to the Syncbase team we’re looking forward to building even more with you!

Floral Genius

Jul 18, 2025  on Shopify

Théau and his team were incredibly helpful in both onboarding and also answering all of my questions.

bannos

Jul 15, 2025  on Shopify

Very helpful , Thank you!!!

Path Peptides

Jul 12, 2025  on Shopify

Syncbase by itself has been a game changer for our B2B business. It is reliable and works seamless without any delay. Add to the fact that Théau took his time to give me advice on my airtable operations and was extremely friendly and responsive. Théau and his team set the standard for what caring about your customer while creating an incredible product. Kudos to you and your team.

Closebuy

Jul 07, 2025  on Shopify

GAME CHANGER. I had no idea how perfect Airtable would be for managing my Shopify listings until I saw it laid out so perfectly by SyncBase... making bulk changes is a dream, and everything instantly syncs in both directions. Truly incredible. I'm now building out some scenarios in Make to automate aspects of listing products, and the ability to work out of Airtable fields is amazing. Last but not least.. I have to shout out these co-founders, who have both personally responded to several emails and asked for my input on a feature they are working on. These guys get it. Be my French boyfriend, Théau!!

Habegger Store

Jun 19, 2025  on Shopify

SyncBase has completely transformed the way we manage data between our Shopify stores and Airtable. We were initially concerned that setting up bi-directional syncing would be a major hurdle—but SyncBase made it effortless. The app is incredibly fast, rock-solid reliable, and has handled large volumes of product and order data with zero issues. When we reached out to Théau with a request to sync an additional datapoint, he replied immediately and let us know it was already in progress. That level of responsiveness and support is rare and much appreciated. We're now rolling out SyncBase across multiple Shopify stores we manage for clients, and it’s allowed us to unlock Airtable’s full potential in our workflows including clean interfaces, inventory management, and order approval systems. If you're working with Airtable and Shopify, this app is an absolute must-have. Highly recommended!

Hip Hip Hooray Kids

Jun 06, 2025  on Shopify

Theu has been so unbelievably helpful in setting up our syncbase. The best customer service ever! Thank you for making a great product and being so helpful.

Pickleballist

Jun 01, 2025  on Shopify

ATTN AIRTABLE GEEKS AND GURUS... Brace yourself!! Shopify + SyncBase is the missing link we've been hacking around for years! As someone who's been working in SaaS and eCommerce for nearly two decades, and building custom Airtable workflows to manage product data, I can confidently say SyncBase is a serious unlock. I've used AirPower, Zapier, Make (Integromat), Airtable Automations, and Pabbly Connect... PLUS tons of custom scripts to try and bridge Airtable with Shopify — but nothing has come close to how native, real-time, and frictionless Syncbase feels. It’s like a custom integration built just for our business. Key wins for us: True two-way sync: Not a hacky workaround — actual live updates that keep our product and variant data clean and in sync. Reliable at scale: We're not syncing a few SKUs. We're managing a high-volume catalog across multiple vendors and product types. It's held up perfectly. Support that gets it: The Syncbase team (shoutout to Théau!) not only supports well, but actually understands real SaaS logic and thinks like builders. We’re already integrating Syncbase into our internal product ops, seasonal launch workflows, and even our content tagging and metafield strategies. It’s helping turn Airtable into our real-time product CMS, reporting powerhouse, and so much more — not just a backend spreadsheet. And if that is not enough, this is the first time I’ve seen a team that not only supports custom edge cases but actively wants feedback to make the app stronger. Highly recommend if you want to scale your product catalog with precision, automation, and limitless flexibility... not duct tape!

Lemon Parts

May 29, 2025  on Shopify

Syncbase was exactly what we needed. The 2-way sync is incredibly fast, changes in Airtable show up live in our store within seconds. This has drastically improved our workflow, especially with bulk edits and automations. Managing a growing product database used to be time-consuming, but Syncbase has made it seamless. We had a few questions during setup, and Theau was fantastic, quick to respond and super helpful in pointing us in the right direction. It's a real pleasure working with a team that’s this responsive and dedicated. If you run a larger store or manage a lot of SKUs, this tool will save you so much time. Highly recommend!

Inkjets.com

May 28, 2025  on Shopify

SyncBase has been a great solution for our Shopify store. Bulk editing in Shopify often caused issues because multiple users updating products, variants, or collections would overwrite each other's changes. SyncBase has effectively resolved this by syncing with Airtable in real-time, allowing our team to collaborate smoothly without conflicts. Another helpful feature is SyncBase's handling of metaobjects, simplifying tasks that were previously complicated. Customer support has been responsive and attentive. They provided clear guidance on connecting Airtable to our store and have incorporated user feedback by adding requested features. I definitely recommend SyncBase for teams needing reliable collaboration and streamlined bulk editing.

Fruvana || Farmers Market

May 21, 2025  on Shopify

Great product really fast and easy setuo

K PLACE

May 15, 2025  on Shopify

We started using Airtable as our main workflow tool, and as our centralized hub between Shopify, WMS, and marketing tools. The most important piece was having data syncing in real time, and this is where SyncBase really shines. Since the moment we connected, the syncing has been seamless, and any question, issue, or custom needs were handled by Théau swiftly and comprehensively. There hasn't been an actual need to reach out for help much as everything has been working flawlessly out the box. We had a small feature request, and it's already on the product roadmap for this month. It's possible to do this DIY with iPaaS, but we wanted peace of mind, and this is exactly what SyncBase provides with regular updates, maintenance, and support. This gave us the confidence to build out our core needs on Airtable to help streamline and improve on our existing workflows. For anyone facing a similar situation, I'd highly recommend giving SyncBase a serious look!

Ocean_Goods_FR

May 12, 2025  on Shopify

Equipe dynamique et réactive.

Common Goods

May 07, 2025  on Shopify

Syncbase is a lifesaver - as a marketplace with tens of thousands of products the only way our platform can really work efficiently is to manage products in bulk. Airtable is essential and Syncbase by far the best app to connect to Shopify. I was on AirPower for years and it does not even come close. The team is extremely dedicated, fast-moving, and ambitious. Already since it's launch I've seen and benefitted from huge improvements. Théau and Axel are the real deal. Recommend!

First11

May 07, 2025  on Shopify

Syncbase has been a game-changer for managing our Shopify and Airtable integration. What sets them apart (beyond the powerful tool) is their incredible support. When we needed help in the beginning, they’ve offered a free call to walk us through our setup, explain solutions clearly, and even build custom tutorials tailored to our workflows. Even more impressive: if there’s ever a feature missing (which is rare, because they already cover almost everything), they’re open to adding it as quickly as possible. That kind of responsiveness is rare and invaluable when you’re running a fast-moving business. Highly recommended this app for anyone who wants to keep their Shopify operations efficient, flexible, and deeply connected to Airtable.

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