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Customer reviews: SyncBase Airtable Instant Sync

Develop by Shopify

Reviews (83)

Overall rating
5

What Merchants Think

SyncBase Airtable Instant Sync is widely appreciated by merchants for its seamless integration capabilities between Airtable and Shopify. Users commend its functionality, reliability, and the remarkable support provided by the development team. The app is particularly favored for its real-time bi-directional syncing, which has made data management and operational processes significantly more efficient and less prone to errors.

Key Strengths

  • Instant bi-directional synchronization between Airtable and Shopify.
  • Easy setup and minimal configuration required.
  • Exceptional customer support, especially from team members Théau and Axel.
  • Regular feature updates and responsiveness to customer feedback.
  • Streamlines data management, saving time and reducing human errors.
  • Empowers advanced use cases like creating custom interfaces and product management systems.

Common Concerns

  • While overwhelmingly positive, there are minimal mentions of other apps being more basic or limited in comparison to SyncBase. However, specific concerns about SyncBase itself were notably absent from the reviews provided.

Final Thoughts

Overall, SyncBase Airtable Instant Sync receives strong endorsements from its users. Its robust automation capabilities, coupled with unparalleled customer service, set it apart as a valuable tool for Shopify store owners seeking to optimize their data management processes. Merchants consider it an indispensable asset that contributes positively to their business operations.

Xtreme Soccer

Jan 20, 2026  on Shopify

Théau has been exceptional to work with. Our use case was complex and not straightforward, yet he took the time to walk through everything in detail and ensure I fully understood how to move forward. It’s rare to find app support like this. SyncBase ultimately gave us the solution we needed, and Théau’s support and clarity made the entire experience stand out.

Lillicoco

Dec 15, 2025  on Shopify

Théau and Julien at Syncbase have been so helpful in getting us set up despite our fairly challenging Shopify setup (custom metafields, specific HTML rules, etc.), and the system is working exactly as it should. Thanks guys!

Hewyn

Dec 09, 2025  on Shopify

Arvess

Dec 08, 2025  on Shopify

Flawless 2-way sync. Great support. Easy setup and detailed guidance

MICO MERCH

Dec 02, 2025  on Shopify

Excellent app, great for managing stores

Granite-Wine

Nov 26, 2025  on Shopify

This is great app, it really helped us connect our Airtable to our Shopify store, especially for our new supplier. Special thanks to Axel; he always helps me a lot. Cheers.

Kozz Design

Nov 18, 2025  on Shopify

Great app! Everything synced incredibly fast, and the support team was outstanding. They answered all my questions quickly and made the whole experience smooth and easy.

Nino’s Bakery

Nov 17, 2025  on Shopify

180°Celsius

Nov 14, 2025  on Shopify

Syncs fast, Sync Errors tab gives good reassurance on what goes wrong, but whatever does go wrong, the team is super responsive and helpful!

Tomatosharp

Nov 12, 2025  on Shopify

Fantastic app and great support. Théau and Julien helped me develop custom functionality that saves us a lot of manual work when restocking products based on invoice. Thank you!

Zhannaona

Oct 17, 2025  on Shopify

Works perfectly, as long as you are aware of the limitations

Khalayi Design Gift Shop

Oct 11, 2025  on Shopify

FANTASTIC app! Onboarding was easy - the app is also very easy to use and has significantly improved our team operations with Airtable and Slack. I highly recommend this app for any business, big or small!

Smarter Powers

Oct 11, 2025  on Shopify

This team will fight for you to help you get what you need and earn your five star review. For most stores, their one click sync is all you need. I'm likely a more unique shop with dozens of products and as I sell footwear, also selling dozens of variants. It's been exhausting to find a tool to help me manage my inventory in Airtable, but SyncBase is a fantastic product build by an excellent team. It's been a journey testing what's working between Shopify, Airtable, SyncBase, and my own automation system, but the team has been supportive each step of the way. With upgrades to my Shopify plan to expedite API requests and staging tabs in Airtable, I'm feeling more and more confident this is the tool I need. Other tools I've tested have clunky onboarding, slow support, or missing key features, but after some work, I'm able to find what I need in a reasonable manner. Their 10 day free trial is more than enough time to get the foundation in place. Look no further than to try this tool for yourself!

The Salt + Light Home

Oct 06, 2025  on Shopify

Convenient and a game changer for managing products.

Fish Furniture

Sep 24, 2025  on Shopify

Stage Stop Candy

Sep 23, 2025  on Shopify

SyncBase is the exact solution we were looking. The integration setup was incredibly quick and very easy, everything was setup in minutes and fully synced in a few hours. The near real-time integration is lightning fast and has worked flawlessly in both directions. Théau and the entire team really went above and beyond taking the time to understand our specific use case. We highly recommend this app and team!

HopeMed Supply

Sep 19, 2025  on Shopify

Game changer! Our company has been trying to find a suitable PIM that could connect seamless to Shopify for a couple of years now. We are very happy with Syncbase and are able to do real time adjustments from Airtable to Shopify and vice versa with no issues. Theau and Julien have been super helpful.

SkydiveShop.com

Sep 11, 2025  on Shopify

App makes connecting Airtable and Shopify super easy. If used right, it's a big gamechanger. Support is just outstanding :) Théau has been super helpful!

Vloerkleden Koning

Sep 10, 2025  on Shopify

I had some custom requests and had a video call about how everything works. Thank you for your patience, explanation and time. Team is very helpful and wants to understand your business to help you in the best way possible.

Pomy Sport

Sep 07, 2025  on Shopify

Very good app, help me to build returns inturface And also very good service, as they import a few columns especially for my requrst.

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