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Customer reviews: SyncBase Airtable Instant Sync

Develop by Shopify

Reviews (68)

Overall rating
5

What Merchants Think

SyncBase Airtable Instant Sync is widely appreciated by merchants for its seamless integration capabilities between Airtable and Shopify. Users commend its functionality, reliability, and the remarkable support provided by the development team. The app is particularly favored for its real-time bi-directional syncing, which has made data management and operational processes significantly more efficient and less prone to errors.

Key Strengths

  • Instant bi-directional synchronization between Airtable and Shopify.
  • Easy setup and minimal configuration required.
  • Exceptional customer support, especially from team members Théau and Axel.
  • Regular feature updates and responsiveness to customer feedback.
  • Streamlines data management, saving time and reducing human errors.
  • Empowers advanced use cases like creating custom interfaces and product management systems.

Common Concerns

  • While overwhelmingly positive, there are minimal mentions of other apps being more basic or limited in comparison to SyncBase. However, specific concerns about SyncBase itself were notably absent from the reviews provided.

Final Thoughts

Overall, SyncBase Airtable Instant Sync receives strong endorsements from its users. Its robust automation capabilities, coupled with unparalleled customer service, set it apart as a valuable tool for Shopify store owners seeking to optimize their data management processes. Merchants consider it an indispensable asset that contributes positively to their business operations.

Stage Stop Candy

Sep 23, 2025  on Shopify

SyncBase is the exact solution we were looking. The integration setup was incredibly quick and very easy, everything was setup in minutes and fully synced in a few hours. The near real-time integration is lightning fast and has worked flawlessly in both directions. Théau and the entire team really went above and beyond taking the time to understand our specific use case. We highly recommend this app and team!

HopeMed Supply

Sep 19, 2025  on Shopify

Game changer! Our company has been trying to find a suitable PIM that could connect seamless to Shopify for a couple of years now. We are very happy with Syncbase and are able to do real time adjustments from Airtable to Shopify and vice versa with no issues. Theau and Julien have been super helpful.

SkydiveShop.com

Sep 11, 2025  on Shopify

App makes connecting Airtable and Shopify super easy. If used right, it's a big gamechanger. Support is just outstanding :) Théau has been super helpful!

Vloerkleden Koning

Sep 10, 2025  on Shopify

I had some custom requests and had a video call about how everything works. Thank you for your patience, explanation and time. Team is very helpful and wants to understand your business to help you in the best way possible.

Pomy Sport

Sep 07, 2025  on Shopify

Very good app, help me to build returns inturface And also very good service, as they import a few columns especially for my requrst.

Jobsite Print Co.

Sep 05, 2025  on Shopify

This app made syncing my data so quick and effortless! Everything worked smoothly without any issues. The process saved me a lot of time and hassle, and I couldn’t be happier with the results. Highly recommend to anyone who needs reliable import/export for their store!

Du Bruit Dans La Cuisine

Sep 04, 2025  on Shopify

Nous avons installé Syncbase sur notre boutique Shopify pour gagner en efficacité et en précision sur la gestion de nos fiches produits. Le moins que l'on puisse dire est que cette application a transformé notre gestion quotidienne. Synchronisation ultra rapide et fiable de nos produits, gains de temps dans la gestion et l'animation de nos fiches produits. Ce qui nous prenais 3h se fait en 30 secondes. L'intégration est rapide et les intervenants no-code Airtable permettent d'adapter l'outil à notre besoin. Et enfin, le support client est irréprochable : à l'écoute, réactif et compétent. Bref, Merci à toute l’équipe Syncbase – on recommande à 100 % à tous ceux qui veulent fiabiliser leurs flux produits et gagner en sérénité sur Shopify.

Monkey Movement

Aug 28, 2025  on Shopify

This app was just what I needed. I have been tracking manually the move from marketplace customers to customers who buy directly from us on Shopify, and this makes the process automatic. The team has also been super helpful and responsive. I can't recommend the app and the team highly enough.

iBlush

Aug 19, 2025  on Shopify

Really useful app! I love Airtable and I can finally get my Shopify data into Airtable to power all sorts of fun automations. Also... Théau and the team are very helpful and responsive. Big win!

Grails Production

Aug 04, 2025  on Shopify

This is a mission critical sync for us and it has been working great. Only one minor issue in 4 months of use and their team solved it in under a few hours for us.

Mara Megelea

Aug 04, 2025  on Shopify

Thank you to Théau & the SyncBase team for their excellent customer support with my Shopify store and Airtable configuration. The two-way synchronization is a game changer—saving me time and reducing errors. I highly recommend the app!

My Little J

Jul 29, 2025  on Shopify

As someone without a strong tech background, I was able to set it up easily without any issues. And the real time syncing with Airtable has allowed me to handle my product catalog quickly and with ease. Also, impressed with the prompt and great support from the Syncbase team!

Mediazone75

Jul 24, 2025  on Shopify

SyncBase 5/5 – Indispensable pour piloter Shopify depuis Airtable Boutique avec >2 800 variantes et beaucoup de métachamps produits (catalogue marketplaces). SyncBase nous a permis de : Centraliser la saisie dans Airtable Pousser automatiquement les valeurs vers Shopify sans passer par Make/Zapier (moins cher et plus facile ); Rafraîchir le schéma facilement quand on crée un nouveau métachamp ; Mettre en place des vues “à compléter / prêt à publier” pour nettoyer la donnée et gagner du temps. Support parfait : Théau est ultra‑pédagogue, Alex très technique et d’une efficacité redoutable, tous deux ultra‑réactifs (quasi 24/24) et concrets dans leurs explications (SKU, mapping, qualité de données, etc.). On a de la chance d’avoir une équipe de développeurs en France pour un outil aussi avancé. En résumé : outil indispensable si vous voulez garder Airtable comme back‑office catalogue et Shopify parfaitement synchronisé. 5/5.

EYE SOCIETY

Jul 19, 2025  on Shopify

We successfully synced about 13,500 products without any issues and were really impressed with how smoothly everything transferred over. The app is incredibly powerful and flexible, a must-have for any serious Shopify-Airtable workflow. But what truly sets Syncbase apart is the exceptional support. Théau and Alex have been beyond amazing thoughtful, proactive, and deeply knowledgeable. They took the time to understand our specific use case, answered every question in detail, and even helped troubleshoot complex edge cases with real care and urgency. It's rare to come across a team this dedicated. Huge thanks to the Syncbase team we’re looking forward to building even more with you!

Floral Genius

Jul 18, 2025  on Shopify

Théau and his team were incredibly helpful in both onboarding and also answering all of my questions.

Path Peptides

Jul 12, 2025  on Shopify

Syncbase by itself has been a game changer for our B2B business. It is reliable and works seamless without any delay. Add to the fact that Théau took his time to give me advice on my airtable operations and was extremely friendly and responsive. Théau and his team set the standard for what caring about your customer while creating an incredible product. Kudos to you and your team.

Closebuy

Jul 07, 2025  on Shopify

GAME CHANGER. I had no idea how perfect Airtable would be for managing my Shopify listings until I saw it laid out so perfectly by SyncBase... making bulk changes is a dream, and everything instantly syncs in both directions. Truly incredible. I'm now building out some scenarios in Make to automate aspects of listing products, and the ability to work out of Airtable fields is amazing. Last but not least.. I have to shout out these co-founders, who have both personally responded to several emails and asked for my input on a feature they are working on. These guys get it. Be my French boyfriend, Théau!!

Habegger Store

Jun 19, 2025  on Shopify

SyncBase has completely transformed the way we manage data between our Shopify stores and Airtable. We were initially concerned that setting up bi-directional syncing would be a major hurdle—but SyncBase made it effortless. The app is incredibly fast, rock-solid reliable, and has handled large volumes of product and order data with zero issues. When we reached out to Théau with a request to sync an additional datapoint, he replied immediately and let us know it was already in progress. That level of responsiveness and support is rare and much appreciated. We're now rolling out SyncBase across multiple Shopify stores we manage for clients, and it’s allowed us to unlock Airtable’s full potential in our workflows including clean interfaces, inventory management, and order approval systems. If you're working with Airtable and Shopify, this app is an absolute must-have. Highly recommended!

Hip Hip Hooray Kids

Jun 06, 2025  on Shopify

Theu has been so unbelievably helpful in setting up our syncbase. The best customer service ever! Thank you for making a great product and being so helpful.

Pickleballist

Jun 01, 2025  on Shopify

ATTN AIRTABLE GEEKS AND GURUS... Brace yourself!! Shopify + SyncBase is the missing link we've been hacking around for years! As someone who's been working in SaaS and eCommerce for nearly two decades, and building custom Airtable workflows to manage product data, I can confidently say SyncBase is a serious unlock. I've used AirPower, Zapier, Make (Integromat), Airtable Automations, and Pabbly Connect... PLUS tons of custom scripts to try and bridge Airtable with Shopify — but nothing has come close to how native, real-time, and frictionless Syncbase feels. It’s like a custom integration built just for our business. Key wins for us: True two-way sync: Not a hacky workaround — actual live updates that keep our product and variant data clean and in sync. Reliable at scale: We're not syncing a few SKUs. We're managing a high-volume catalog across multiple vendors and product types. It's held up perfectly. Support that gets it: The Syncbase team (shoutout to Théau!) not only supports well, but actually understands real SaaS logic and thinks like builders. We’re already integrating Syncbase into our internal product ops, seasonal launch workflows, and even our content tagging and metafield strategies. It’s helping turn Airtable into our real-time product CMS, reporting powerhouse, and so much more — not just a backend spreadsheet. And if that is not enough, this is the first time I’ve seen a team that not only supports custom edge cases but actively wants feedback to make the app stronger. Highly recommend if you want to scale your product catalog with precision, automation, and limitless flexibility... not duct tape!

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