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Customer reviews: Simple Hotjar Install

Develop by Shopify
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Reviews (16)

Overall rating
4.6

What Merchants Think

Merchants generally find "Simple Hotjar Install" to be an effective tool for gaining insights into customer behavior, which is particularly beneficial for smaller businesses. The app is praised for its functionality and the positive experiences customers have with the support team.

Key Strengths

  • Excellent customer service and prompt communication
  • Useful for small businesses to understand customers better
  • Effective and straightforward functionality

Common Concerns

  • Occasional issues resolved with guidance from support
  • Challenges may arise due to external factors beyond the app's control

Final Thoughts

Overall, the "Simple Hotjar Install" app is well-received for its ease of use and valuable customer insights. Although some users have faced challenges, the proactive and supportive customer service has generally mitigated these issues, making it a recommended choice for small business owners.

Dover Saddlery

Oct 25, 2025  on Shopify

Quick and easy install. Support was available immediately and super helpful!

LOULOU'S COFFEE CO.

Oct 23, 2025  on Shopify

nice

Jewel Ya

Oct 06, 2025  on Shopify

The live cht was fast and Daniel was quick to tell where HotJar could help and where it would not. Honest feedback makes a difference!

Thiamar.com

Sep 12, 2025  on Shopify

Une application indispensable selon moi, et le service technique est vraiment réactif et disponible

ARES Watch Company

Sep 05, 2025  on Shopify

LUXE Perfumes, Oils & Jewelry

Aug 04, 2025  on Shopify

Vasque Marocaine

Aug 03, 2025  on Shopify

BW Beauty

Jul 24, 2025  on Shopify

Great app, good price, awesome customer service. Thank you.

Shop Chou Chou

Jul 09, 2025  on Shopify

KOALEEY NUTRITION

Jun 23, 2025  on Shopify

Amazing developer, fast service very helpful and communicative! Cool tool :)

MOOD

Jun 20, 2025  on Shopify

Made of More

Feb 04, 2025  on Shopify

CHAVLE

Jan 10, 2025  on Shopify

BrettBe

Sep 01, 2024  on Shopify

perfect app

AyoShop

Aug 26, 2024  on Shopify

Emiliofashion

Jul 03, 2024  on Shopify

Angels Sleep Wear

Mar 01, 2024  on Shopify

excelente aplicacion

albacho

Dec 16, 2023  on Shopify

ME CALIFICATE BIEN TENGO NINGUNA EXPERIENCIAS PERO TODO VA BIEN

Creative Gifts

Sep 29, 2023  on Shopify

Daniel exhibited the utmost professionalism and attentiveness while addressing my issue. He responded promptly and made every effort to resolve the problem. Although external factors beyond his control prevented him from completing the task himself, he went the extra mile by providing a clear solution for me to tackle the issue. I appreciate Daniel's expertise and willingness to assist me throughout the process. Thank you for your dedicated efforts!

UNIT Hamburg

Mar 25, 2023  on Shopify

I was a bit confused about how to install Hotjar on my store, but this app made it very easy. Thank you!

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