Merchants generally find "Simple Hotjar Install" to be an effective tool for gaining insights into customer behavior, which is particularly beneficial for smaller businesses. The app is praised for its functionality and the positive experiences customers have with the support team.
Overall, the "Simple Hotjar Install" app is well-received for its ease of use and valuable customer insights. Although some users have faced challenges, the proactive and supportive customer service has generally mitigated these issues, making it a recommended choice for small business owners.