The customer service is generally amazing, the app can be difficult to use at times, but the customer service are quick to help! If you're stuck reach out to them, they're amazing!

Great App! And Jay was amazing support! Instant support when needed, they really do live up to the name!

I'm early in the app, but finding out lots of functions and ease of use that other apps have struggled with. Support was also very quick.

Their customer experience is 10/10.

Amazing program, u can create your whole website and the service is amazing. very quick responds and amazing help!

Instant Builder is an absolute game-changer — incredibly versatile, easy to use, and packed with smart features that make page building fast and intuitive. The customer service team is fantastic: quick, friendly, and genuinely helpful every time I’ve reached out. The only downside is the pricing structure. The upfront pricing doesn’t clearly mention how many pages are included in each plan, and publishing limits can feel restrictive — especially if you want to build multiple category or collection pages. It can get expensive fast once you start expanding your site. That said, the app itself is excellent — beautifully designed, powerful, and constantly improving. Overall, a must-have tool for anyone serious about building better pages in Shopify!

Really good builder! Much more intuitive than anything else I've used thus far. If you're coming from Framer, this is a good alternative that's native to Shopify. Hoping they keep releasing lots of new features.

This is the best customer service and technical service I have ever experienced. As a business owner building her website, with very little technical skill, it really makes a HUGE difference to be able to speak to someone as I am editing along the way. Not only this, but the interfaces are so easy to work with and are so accessible. The interface of Shopify has been such a burden until I came across Instant. Now I feel in control of how my shop looks without having to hire someone!

The support team is super fast to respond, thanks, Jay.

The best page builder section builder out there. Can't say enough good things about this. If you need custom designs on Shopify, this is your app.

Our HappaTape webshop was built in Instant by our amazing in-house designers. From the very beginning, the process was smooth, fast, and incredibly intuitive. Instant allowed us to bring our full brand identity to life — every custom feature, color, and detail fits perfectly with who we are. The platform makes designing, optimizing, and managing a webshop feel effortless, while still giving full creative freedom. We’re genuinely impressed with the flexibility, performance, and the support from the Instant team — they’re truly the best of the best. We’re proud to be part of the Instant community and can’t wait to keep growing our brand on such an inspiring platform.

I've been using Instant for over a year now and this app is incredible! It's allowed me to fully customise my website with ease. The support is super fast and always incredibly helpful. There are constant updates bringing out new features which are always fantastic. I would highly recommend to anyone.

Fast response, and amazing design capabilities. Highly recommend.

I've been using Instant for a year now and I love this app. Lots of templates that are updated regularly, it's really easy to work with. The technical support is excellent! They are responsive and knowledgeable. I recommend it to all e-merchants who want a website worthy of the name. Thank you, Instant. :)

This made creating our landing page so easy. I had a few questions around building the landing page and the Support Team were incredible!

Super App, sehr einfach und der Support !!! Perfekt innerhalb weniger Minuten. DANKE