requested to cancel the free trial as the app was not what i wanted, have still been billed. emailed support and have not received anything back to help. still being billed. poor service.

’m still fairly new to this platform, but so far the experience has been great. I’m learning a lot as I go, and the app itself is easy to get used to. It’s been working wonderfully for my needs. There are still a few features I hope to see in the future—like color swatches on collection pages—but overall it’s very straightforward to use. One of the biggest advantages is how seamlessly it integrates with Shopify without requiring any complex coding. Plus, their support team has been fantastic—quick to respond and efficient at resolving issues.

the best pagebuilder out there. everything is so straight forward and really easy to use. Really recommend instant for everybody. They also got really good customer service thats always ready to help you. Specially thanks to Arslan.

The best pagebuilder, excellent support unlimited design-freedom and amazing templates to build uniqe stores in a matter of hours.

It's very convenient and powerful tool which helped me to build my shopify store just in couple days. They also have really good support which can help you in live mode directly in the editor, solved all layout issues i had in 5 min.

We're very happy to work with Instant. The builder is very intuitive and the modular structure allows us to make changes quickly. Their support team is also great and very quick to help if you're having any issues.

So easy to use, fast to build, and the perfect amount of functionality without being overwhelming! I brought an entire sales page to life on my first day using it. The customer support is also top-notch. Highly recommend!

Very helpful service. Started with AI assistance - which it provided helpful feedback however, there is only so much that AI could help me with, AI suggested I request human help and I was then connected with Arslan from Instant and my problem was resolved instantly using the collab access. Super helpful and saved so much of my time. Appreciate it.

The support has always been helpful & their slack group is great! We had a massive issue that took out one of our pages (after uploading ChatGPT HTML that messed up the page), and they were on top of it & helped uncover the root of errors that was stopping certain functions from working. Also, great software, easy to use & works like it's supposed to.

I've just started building our new website using this app and it's been fantastic so far! The customization options are super flexible, and the logic flows perfectly from simple to advanced setups. Our new site isn’t live yet as I’m working with a draft theme, but it’s coming soon and I’m already impressed. 10/10 would recommend! //Cedric

The customer service is generally amazing, the app can be difficult to use at times, but the customer service are quick to help! If you're stuck reach out to them, they're amazing!

Great App! And Jay was amazing support! Instant support when needed, they really do live up to the name!

I'm early in the app, but finding out lots of functions and ease of use that other apps have struggled with. Support was also very quick.

Amazing program, u can create your whole website and the service is amazing. very quick responds and amazing help!

Instant Builder is an absolute game-changer — incredibly versatile, easy to use, and packed with smart features that make page building fast and intuitive. The customer service team is fantastic: quick, friendly, and genuinely helpful every time I’ve reached out. The only downside is the pricing structure. The upfront pricing doesn’t clearly mention how many pages are included in each plan, and publishing limits can feel restrictive — especially if you want to build multiple category or collection pages. It can get expensive fast once you start expanding your site. That said, the app itself is excellent — beautifully designed, powerful, and constantly improving. Overall, a must-have tool for anyone serious about building better pages in Shopify!

Really good builder! Much more intuitive than anything else I've used thus far. If you're coming from Framer, this is a good alternative that's native to Shopify. Hoping they keep releasing lots of new features.

This is the best customer service and technical service I have ever experienced. As a business owner building her website, with very little technical skill, it really makes a HUGE difference to be able to speak to someone as I am editing along the way. Not only this, but the interfaces are so easy to work with and are so accessible. The interface of Shopify has been such a burden until I came across Instant. Now I feel in control of how my shop looks without having to hire someone!

The best page builder section builder out there. Can't say enough good things about this. If you need custom designs on Shopify, this is your app.

Our HappaTape webshop was built in Instant by our amazing in-house designers. From the very beginning, the process was smooth, fast, and incredibly intuitive. Instant allowed us to bring our full brand identity to life — every custom feature, color, and detail fits perfectly with who we are. The platform makes designing, optimizing, and managing a webshop feel effortless, while still giving full creative freedom. We’re genuinely impressed with the flexibility, performance, and the support from the Instant team — they’re truly the best of the best. We’re proud to be part of the Instant community and can’t wait to keep growing our brand on such an inspiring platform.

I've been using Instant for over a year now and this app is incredible! It's allowed me to fully customise my website with ease. The support is super fast and always incredibly helpful. There are constant updates bringing out new features which are always fantastic. I would highly recommend to anyone.