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Customer reviews: Instafeed ‑ Instagram Feed

Develop by Mintt Studio

Instafeed by POWr helps Shopify merchants display Instagram feeds directly on their stores, boosting engagement and social proof. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (1,150)

Overall rating
4.9

What Merchants Think

Merchants consistently praise the "Instafeed ‑ Instagram Feed" app for its seamless integration with Shopify stores and exceptional customer support. Users highlight its simplicity, reliability, and the responsive technical assistance provided by the support team, making it a favored tool for connecting Instagram feeds with online stores.

Key Strengths

  • Outstanding customer support that is quick, responsive, and professional.
  • Easy and fast installation process, even for legacy Shopify themes.
  • Seamless integration with Shopify stores, enhancing the website's aesthetics.
  • Satisfactory customization options, including visual customization to match branding needs.
  • Efficient in maintaining website performance without slowing down load times.

Common Concerns

  • Some users experience issues with the live chat support, finding it to be linked to email collection rather than providing real-time assistance.
  • Challenges with using the app due to Instagram settings or permissions, especially for users concerned about data access.
  • Instances of the app not displaying new Instagram feeds or specific content as expected.

Final Thoughts

The "Instafeed ‑ Instagram Feed" app is highly regarded for its easy setup and reliable integration, providing users with a practical solution to display Instagram feeds on their Shopify stores. While there are minor concerns, the app's robust customer service team ensures that most issues are resolved quickly, making it a recommended choice for merchants seeking to enhance their store's social media presence.

NorthStyle Collective

May 30, 2025  on Shopify

Instafeed offers easy setup with a big impact! It’s been a game-changer for boosting my social proof and making my products feel more relatable to customers.

ZEB

May 22, 2025  on Shopify

The technical support team provided a great service for app queries. They were highly responsive, swiftly resolving issues. We also received early access to the pin posts feature, which was smoothly activated. This makes this app highly recommendable.

LuxenHome

May 20, 2025  on Shopify

The app is easy to use, and whenever I have any question or there is any issue, the support team respond very quickly and try hard to help me solve problems!

Konsu NYC

May 16, 2025  on Shopify

Really good app that did exactly what we needed. Special shoutout to their customer support team — Nuno and Ines were incredibly helpful and quick to resolve some issues I was having on my end. You don’t see that level of support often, and I really appreciated it. I definitely recommend this app to other entrepreneurs.

delulustic.co

May 14, 2025  on Shopify

I just wanted to say a big thank you to the support team for their quick and easy assistance especially to Nuno, who was incredibly helpful and kind throughout the process. It made everything so smooth. Really appreciate the support!

GothAlternativeLife

May 08, 2025  on Shopify

Great customer support when the app disconnects and no information on the page. Been happy with it so far so no real complaints.

iVogue

Apr 29, 2025  on Shopify

Thanks so much for help us quick and easy to setup. Ines is sweet and nice to response quickly in a few minutes. And get our Instagram @ivogueco set up nice!

Coil Clout

Apr 27, 2025  on Shopify

I don't know how any one can leave a review besides 5 stars. If it's not working, it's your fault. It does exactly what you want it to. You can hold posts to be published manually, automatically, everything. It's just a perfect app. You can even set it up so the star reviews are on google.....I think all the non 5 starers have to step up their computer skills lol

Smelly Men

Apr 25, 2025  on Shopify

Easy to set up and technical support very responsive and helpful when I had a problem with it appearing on my site. It wasn't the app, it was my error. They fixed my mistake for me promptly and politely. Excellent.

LOCO ONE

Apr 21, 2025  on Shopify

Hi there, Christian here from www.locoone.com. It has been a while since I've been using instafeed app and I am super happy with it and now even more. Recently I had an special request and honestly I thought they weren't going even answer my email, and what a surprise, not only they answer right away, they also helped me to solve my request and on top of that the said that there was no charge for it. AMAZING!! Thank you so much to Ines who was the one helping me. GREAT APP, GREAT CUSTOMER SERVICE... GET INSTAFEED APP NOW!

Indiaverse

Apr 16, 2025  on Shopify

Very easy to install and use. It looks great on the website and even just using the free version gives the brand new credibility. Thank you!

The Eco Artisan

Apr 13, 2025  on Shopify

The team were incredibly helpful as I was having an issue with Instafeed not loading for me. Ines worked with me over a few days to problem solve the issue and found out what was happening. Excellent customer service. Thank very much Ines!

NALAYA

Apr 08, 2025  on Shopify

Service client très réactif ! J'adore cette application, ça apporte un vrai plus pour l'expérience client !

Quokaroo Kidswear

Apr 07, 2025  on Shopify

Awesome! The support team was great in resolving the issue. They replied and acted on the issue promptly. Ines was awesome.

Natural Galleries

Apr 04, 2025  on Shopify

Great product and service! The team was super hands on in helping us implement and improve the use of their app in our business!

Arcadian Cottage

Apr 03, 2025  on Shopify

Just what we needed! Hadn't been able to add an Instagram feed to our website since the various changes but I reached out to Instafeed and had great support. I have a legacy theme so needed extra help to install it. Customer service was very quick. Thank you! Chris

Unumshop

Apr 01, 2025  on Shopify

App works smoothly, has nice customization options and doesn't seem to slow down page loads at all. And, as an added bonus, the team behind the app has been super responsive when a few tweaks were requested (issues responded to and updates made within hours). Thanks Mintt Studio team for a great app!

Embroidery and Sage

Mar 25, 2025  on Shopify

I had to replace my insta feed, and this one is perfect. Simple and easy to set up - just what I was looking for. Customer Service was great - friendly and quick to respond!

Kartell Perth

Mar 13, 2025  on Shopify

Fantastic support crew!! Assisted our questions and fixed an issue within minutes. Great app and great service!

Kacang

Mar 13, 2025  on Shopify

Fantastic app, fantastic support who really helped me even if issue was theme related true love and passion in what they do thank You !!

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