Reviews: inkFrog for eBay

Customer reviews: inkFrog for eBay

Reviews (183)

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What Merchants Think

Overall, merchants find "inkFrog for eBay" to be a useful tool for integrating their eBay listings and managing inventory. The app is appreciated for its ease of use and reliable performance, but there are significant concerns that need addressing. While some customers praise the app's ease of listing and inventory synchronization, others have faced challenges, especially with SKU mapping and auction functionalities.

Key Strengths

Easy and clear product listing process
Reliable synchronization of inventory, often in near real-time
Strong customer support with helpful guidance
Template features enhance eBay listings without extra costs

Common Concerns

Issues with SKU mapping, causing incorrect eBay linkages
Bugs in auction functionality, as reported by some merchants
Problems with new shipping profiles causing order cancellations
Delayed resolution of bugs and feature updates
Some listings fail, necessitating improvements in reliability

Final Thoughts

While "inkFrog for eBay" proves to be an effective solution for many merchants looking to simplify their eBay integrations, it is hindered by some notable drawbacks related to mapping and support delays. Continued improvement and responsiveness on these fronts could significantly enhance its utility for users.

NE Cycle Shop

Oct 09, 2023 on Shopify

I been a longtime customer and generally happy with app. For the past 9 weeks I am having issues mapping new products and also pictures not transferring. They said the developers are aware of the issue. It's been 9 weeks and no fix. When is someone going to care enough to fix the problem. Is this the way inkfrog is telling me to go some where else!!!! nothing should take 9 weeks to fix. WAKE UP INFROG

Lidia's Bags

Sep 08, 2023 on Shopify

I have used InkFrog for many of my stores. It is faster than the other ones in synching inventories, almost instant really, which is amazing. I don't really care about processing orders on Shopify, because eBay offers the best prices on postage, but inkfrog offers these great templates to make my eBay listings stand out without spending additional money. I love InkFrog and it is always reliable. .

Rs Gymwear

Oct 13, 2019 on Shopify

We have been using InkFrog for approx 4 years and it is the best app we could have asked for. We used to spend so much time removing stock from our eBay store that had sold on our Shopify store and vice-versa and now InkFrog does it for us. It was quite difficult to setup as we have so many items for sale with a huge range of variants per item. However, now that it is setup, it's pretty seamless. The developer has sorted any issues that have arisen very quickly which is invaluable to keep things running smoothly. UPDATE (14/10/2019) - the support offered by InkFrog is incredible. They reply almost always immediately and are incredibly knowledgeable. Also I am now using their templates for my eBay store. They were so easy to use and setup, wish I had done it back in the beginning! I definitely recommend InkFrog to Shopify users that also run an eBay store.