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Customer reviews: inkFrog for eBay

Develop by inkFrog, Inc

Reviews (463)

Overall rating
4

What Merchants Think

Overall, merchants find "inkFrog for eBay" to be a useful tool for integrating their eBay listings and managing inventory. The app is appreciated for its ease of use and reliable performance, but there are significant concerns that need addressing. While some customers praise the app's ease of listing and inventory synchronization, others have faced challenges, especially with SKU mapping and auction functionalities.

Key Strengths

  • Easy and clear product listing process
  • Reliable synchronization of inventory, often in near real-time
  • Strong customer support with helpful guidance
  • Template features enhance eBay listings without extra costs

Common Concerns

  • Issues with SKU mapping, causing incorrect eBay linkages
  • Bugs in auction functionality, as reported by some merchants
  • Problems with new shipping profiles causing order cancellations
  • Delayed resolution of bugs and feature updates
  • Some listings fail, necessitating improvements in reliability

Final Thoughts

While "inkFrog for eBay" proves to be an effective solution for many merchants looking to simplify their eBay integrations, it is hindered by some notable drawbacks related to mapping and support delays. Continued improvement and responsiveness on these fronts could significantly enhance its utility for users.

blue crab furniture co

Feb 15, 2025  on Shopify

when i first started using this app it was absolutely incredible for my needs & my business. HOWEVER im sad to say ink frog desperately needs to be updated. i lost out on dozens of orders, items wont list to ebay and products do not update or sync correctly. this app has great potential but ONLY IF there is a update to correct their system

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