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Customer reviews: GRIN Influencer Marketing

Develop by Grin, Inc.

Reviews (31)

Overall rating
4.2

What Merchants Think

Overall, merchants are quite pleased with "GRIN Influencer Marketing." The app is frequently praised for its comprehensive suite of tools that greatly assist in managing and scaling influencer marketing efforts. Many find it indispensable for efficient operations, especially when integrated with Shopify, as it streamlines communication and order management with creators. While some users have highlighted issues and unmet expectations, the majority see GRIN as a valuable investment for growing their brand and managing influencer relationships effectively.

Key Strengths

  • Seamless integration with Shopify for easy order handling and management.
  • Comprehensive analytics to accurately track KPIs and campaign ROI.
  • Robust suite of features for managing creator relationships and campaigns.
  • Efficient tools for communication and professional interaction with influencers.
  • Responsive customer support and helpful account representatives.
  • Facilitation of bulk email campaigns and influencer outreach.

Common Concerns

  • Occasional bugs and issues that require support intervention.
  • Partnership tool hiccups and issues with effectiveness.
  • Concerns about unmet expectations and deceptive sales tactics by some users.
  • Lack of certain functionalities like selecting shipment options during order fulfillment.
  • Complaints about the curated lists feature not meeting standards.

Final Thoughts

"GRIN Influencer Marketing" is highly regarded for its broad range of impactful features, particularly in the realm of influencer and creator management. Despite some concerns about specific functionalities and sales practices, it remains a favored choice for many brands seeking to enhance their influencer marketing strategies. Its integration with Shopify and supportive customer service further contribute to its appeal as a comprehensive and useful tool in the industry.

Baltic Born

Nov 03, 2024  on Shopify

GRIN has so much to offer there is so much within the platform that I am still learning even after using it for over a year. They make communication with creators easy, have the most amazing connection with Shopify to make placing orders for creators so easy, and have reporting metrics on creator success that so many other platforms don't have. I would recommend it to any business trying to increase their influencer marketing efforts.

KineticKings

Oct 27, 2024  on Shopify

Overall a great software to keep things organized and structured. Makes it easy to build relationships with creators and follow up constantly. Would like for them to update a few bugs here and there but the support team helps out as best as possible!

Natural Rapport

Oct 27, 2024  on Shopify

As a small, family-owned business, we've found GRIN to be a valuable tool in scaling our influencer marketing efforts. It's transformed our manual outreach into efficient, bulk email campaigns and campaign invitations. While the platform is generally user-friendly, we've encountered some occasional hiccups, particularly with the Partnerships tool, but overall, GRIN has been a great investment for our business, helping us grow our brand and build stronger relationships with our influencer community.

Andar

Oct 27, 2024  on Shopify

Grin has been a pretty reliable influencer management software for us over the years. Great for setting up campaigns, glinks, and reviewing analytics.

Skylar

Sep 14, 2023  on Shopify

great to create, fulfill, and track influencer orders to scale. It's been more time efficient for our team as well. The only downside is wish there was the ability in the Grin platform to choose shipment options for fulfillment so if we needed to create the shopify order on the creator's behalf, we can select which shipment method is needed instead of the connection settings!

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