Shopify Improve customer experience apps 2025

AskBeat NPS surveys

$9-$29 / Month

Post Purchase survey & Abandoned Checkout feedback with NPS Show more

AskBeat NPS Surveys is a comprehensive tool designed to capture and analyze customer feedback through automated and manual NPS (Net Promoter Score) surveys, following purchases or abandoned checkouts. This app empowers businesses to enhance customer retention and improve the overall customer experience by acting on detailed insights from the feedback collected. With AskBeat, you can effortlessly distribute NPS surveys in multiple languages, customized with your brand's logo, ensuring a personalized touch. The platform provides real-time results and tracks the evolution of your Net Promoter Score, allowing you to monitor improvements and trends over time. To incentivize feedback participation, businesses can offer discount codes to customers who complete surveys. This strategic feedback collection and analysis ultimately aim to boost sales and foster stronger customer loyalty.

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Real-time results

Discount incentives

Multilingual surveys

Automatic nps surveys

Manual nps surveys

Custom brand surveys

Mercado Pago Antifraud Plus

(1/5)

3 Reviews

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Improve security of your store and improve the approval rate. Show more

Mercado Pago Antifraude Plus is a powerful tool designed to enhance the security of your online store by providing in-depth insights into your customers' purchase behaviors. By analyzing payments made through credit, debit, and Pix, the app helps to identify and filter out suspicious transactions, significantly reducing the risk of fraud and chargebacks. This advanced security feature ensures that your business remains safeguarded against unauthorized activities while optimizing the checkout process for genuine customers. Consequently, you can expect higher approval rates for legitimate transactions. The app’s robust security validations mean less hassle with fraudulent disputes and more time focusing on growing your business. By implementing Mercado Pago Antifraude Plus, you protect your store and provide a seamless shopping experience for your customers.

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Fraud detection

Purchase behavior monitoring

Chargeback prevention

Security validation

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FAQ by Common Ninja

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Create beautiful, customizable FAQ sections to enhance user experience effortlessly. Show more

FAQ by Common Ninja is an intuitive app designed to effortlessly create visually appealing FAQ sections on your web pages. By harnessing the power of strategic keywords, this tool can significantly boost your SEO, helping elevate your site's visibility in search engine results. It enhances the user experience by quickly addressing common inquiries, thereby streamlining their decision-making process and minimizing the demand for direct support interventions. The app is user-friendly and does not require any coding expertise, making it accessible for all skill levels. Full customization options allow you to tailor the FAQ sections to fit seamlessly with your site’s aesthetic, with a range of beautiful skins, versatile layout options, and relevant icons to choose from. Additionally, it is fully responsive, ensuring a seamless viewing experience across all devices. A convenient search feature further enhances usability, enabling users to find answers swiftly and efficiently.

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No coding required

Multiple layout options

Enhanced user experience

Search functionality

Beautiful skins

Easy to use

Try for Free

Octocom AI CX & CS suite

$200 / Month

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Streamline support with 24/7 AI for enhanced customer experience. Show more

Octocom AI CX & CS Suite is a comprehensive solution designed to streamline customer support by leveraging advanced conversational AI. Operating 24/7, it efficiently handles both pre-sale and post-sale inquiries, covering a wide array of topics such as product recommendations, delivery queries, order changes, and returns. This intelligent tool significantly reduces ticket volume and response times, allowing your support team to devote more attention to critical tasks. Seamlessly integrating with popular help desks like Gorgias and Zendesk, Octocom enhances customer engagement and satisfaction. Whether it's managing orders or providing personalized product suggestions, the AI system keeps itself updated by continuously scanning your catalog and website. With its omnichannel connectivity, Octocom ensures users get fast, accurate assistance across platforms like email, Instagram, WhatsApp, Messenger, and Telegram.

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Personalized recommendations

Order management

24/7 ai support

Conversational ai

Omnichannel connectivity

Catalog scanning

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GS‑Search & Sales Booster

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Enhance search with customizable options for improved customer experience. Show more

GS-Search & Sales Booster is an innovative app designed to enhance the search functionality of your online store, offering a fully customizable user experience. Merchants can easily modify the appearance of the search button, adjusting its color, size, and position to seamlessly integrate with any store design. The app also provides options to personalize the popup window layout, ensuring search results are presented in an organized and visually appealing manner. As customers type their queries, real-time search results are dynamically displayed within the popup, facilitating smoother navigation and boosting user engagement. With features like customizable search buttons and dynamic search results, GS-Search & Sales Booster optimizes the customer journey, ultimately driving sales by making product discovery effortless. Tailor your store's search experience to better meet customer expectations and improve overall satisfaction.

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Customizable search button

Popup window settings

Dynamic search results

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Fab Feedback Button

$9-$199 / Month

8.2

4 Reviews

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Collect customer feedback to improve experience and loyalty Show more

Fab Feedback Button is an intuitive app designed to help businesses capture real-time feedback directly from their customers, enabling them to drive positive change effectively. By integrating this app into your platform, you can instantly start receiving bug reports, suggestions, questions, and compliments, empowering you to take timely action to enhance customer satisfaction, build loyalty, and ramp up sales. The app offers a seamless installation process with customizable options, allowing you to tailor the button's position, size, and color to align with your brand's identity. Choose between emoji or star ratings to gauge customer satisfaction levels accurately, and utilize the built-in Customer Satisfaction chart to track and analyze feedback trends easily. Additionally, the app allows you to gather customer emails to enhance communication and engagement, fostering long-term relationships. By leveraging this feedback, businesses can make informed decisions that propel growth and improve overall store performance.

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Quick setup

Easy installation

Feedback collection

Powerful customization

Emoji satisfaction

Gather emails

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Smart Synonym Search

$3.99 / Month

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Improve Search Experience Show more

Smart Synonym Search is a cutting-edge application crafted to revolutionize the search experience for customers, providing a seamless and efficient solution to enhance user engagement on websites. With its easy end-to-end integration, this app offers an unparalleled combination of powerful features and affordability, making it the ultimate search solution for businesses aiming to boost their conversion rates. Many users often leave a site if they cannot swiftly find what they’re looking for, but Smart Synonym Search addresses this challenge by quickly identifying related search terms and synonyms. This user-friendly functionality ensures that customers can effortlessly locate products or information, ultimately increasing customer satisfaction and sales. The app also provides valuable insights through customer search reports, enabling businesses to refine their offerings based on real-time data. Whether it's fast searches or identifying synonyms, Smart Synonym Search is designed to meet and exceed customer expectations in online browsing.

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Synonym search

Fast search

Customer search report

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ShopDash ‑ Next Gen AI Chatbot

$29.99-$229.99 / Month

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Improve Sales with ChatGPT-Powered AI Customer Support Show more

ShopDash is an innovative AI chatbot designed to enhance your Shopify store's customer service experience. In just five minutes, you can integrate this powerful tool, which utilizes ChatGPT, to provide accurate and intelligent responses to customer inquiries. ShopDash does more than just answer questions; it offers valuable insights into customer behavior and preferences, helping you refine your business strategies and drive sales. By monitoring interactions and allowing for AI training to better understand your products and brand, ShopDash optimizes customer engagement. This app gives you the tools to elevate your customer support while simultaneously boosting your sales. Transform how you connect with your customers and gain a competitive edge with ShopDash.

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Customer insights

Ai training

5-minute setup

Chatgpt-powered responses

Message review

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CyclApps | Bike Fitment

$50-$100 / Month

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Improve conversion with fitment tool for cycling eComm stores Show more

CyclApps | Bike Fitment is a dynamic eCommerce solution designed to enhance your cycling store’s sales by ensuring customers find the perfect components for their bikes. This app seamlessly integrates with your store, offering an auto-installed widget that matches your cycling components with over 70,000 models of road, mountain, and commuter bikes. Powered by a continuously updated AI database, CyclApps not only saves you time but also instills confidence in your customers by guiding their purchase journey. The comprehensive analytics platform provides valuable insights into sales and usage data, enabling more accurate forecasting and strategic decision-making. Customize the widget's placement and styling to align with your store’s theme, enhancing user experience. By utilizing the industry's largest Year, Make, Model bike search database, CyclApps ensures streamlined operations and optimized conversions for your cycling eCommerce store.

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Auto-integrated fitment

Ai-powered database

Robust analytics platform

Customizable widget styling

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MaxLeads ‑ CTA, Social buttons

$5 / Month

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Floating buttons are an easy way to help improve product sales Show more

MaxLeads - CTA, Social buttons is a dynamic app designed to enhance user convenience and boost online store conversions. It provides users with access to over 21 popular contact methods, including Messenger, WhatsApp, and Email, available in a multitude of styles suitable for both Desktop and Mobile platforms. The app features customizable CTA buttons that can be tailored in shape, color, size, and style, allowing seamless integration into any website design. To further engage users, MaxLeads offers animated, featured buttons that are sure to capture attention. With 5 Desktop and 10 Mobile themes available, creating an attractive navigation bar is effortless. In addition to aesthetic appeal, MaxLeads offers interaction tracking and reporting, enabling businesses to analyze user behavior and improve sales strategies. Easy triggers can also be set based on page load, time delay, or scrolling to control when buttons are displayed.

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Customizable design

Multiple contact methods

Conversion tracking

Beautiful styles options

Various themes

Special animations

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AI SEO: Top Product Features

$9.99-$39.99 / Month

8.2

2 Reviews

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Improve your product page design, user experience and SEO Show more

Recsify is a powerful app designed to simplify your product pages by effectively highlighting key product features. By cutting down lengthy descriptions, the app enhances customer visualization through clear titles, concise summaries, and vivid images, all focused on showcasing the essential features of your products. This streamlined approach not only enhances the shopping experience by reducing decision time but also improves page aesthetics and boosts SEO. With the help of Recsify's Generative AI co-pilot, users can create impactful and attractive product presentations that drive conversions effortlessly. The app allows you to manually add product highlights or use its AI for creative assistance, optimizing for both desktop and mobile devices. Additionally, Recsify offers scalable plans to match your evolving needs, ensuring an adaptable and efficient setup with options for auto-pilot and co-pilot modes.

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Visual enhancements

Mobile optimization

Seo improvement

Highlight key features

Auto-pilot setup

Generative ai co-pilot

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Swipify: Swiping Mobile Design

$29.99-$99.99 / Month

8

21 Reviews

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Mobile AI Swiping Experience Tinder-like Design & Oberlo Sales Show more

Swipify: Swiping Mobile Design is a revolutionary app designed for store owners who prioritize user experience, mobile customers, and data insights. With Swipify, your mobile customers can enjoy a seamless shopping experience by swiping right to like products, left to dislike, and down to add items to their cart, mimicking the popular Tinder interface. Powered by a sophisticated AI recommendation engine, this app enhances customer engagement, resulting in longer store visits and increased product visibility, leading to improved conversion rates. Store owners also gain valuable insights from "Likes" and "Dislikes" data, helping refine product offerings and marketing strategies. Additionally, Swipify supports high retention rates, strengthens brand loyalty, and integrates seamlessly with Oberlo and other platforms. Try Swipify today to transform your mobile shopping experience and boost sales effortlessly.

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Ai recommendations

Mobile optimization

Swipe navigation

Cart swiping

Likes/dislikes data

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CheckoutStride

$8 / Month

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A single App to enhance and improve your Checkout experience Show more

CheckoutStride is a comprehensive app designed to elevate the checkout experience, optimize sales, and enhance customer satisfaction for Shopify users. It offers seamless integration with Shopify Functions, allowing businesses to efficiently manage shipping options, payment methods, and discounts. The app supports cross-selling and facilitates delivery date selections with the ability to designate delivery blackout dates. It ensures secure transactions with features such as age verification and mixed-cart order validations. CheckoutStride also includes the capability to add custom fields like order notes and gift messages, ensuring a personalized shopping experience. With customizable rule-based functionalities, users can hide certain shipping and payment methods, set ‘Buy X, Get Y’ discounts, and restrict checkout based on various parameters to cater to specific business needs.

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Trust badges

Hide shipping methods

Cross-selling capabilities

Hide payment methods

Age verification

Checkout restrictions

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Statcounter ‑ Heatmap & Replay

$9-$19 / Month

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Optimize store experience with heatmaps, session replays, and real-time analytics. Show more

Statcounter ‑ Heatmap & Replay is a powerful tool designed to enhance your understanding of visitor interactions on your website. By providing real-time analytics, the app allows you to instantly assess your site's performance and identify areas of improvement. Through session recordings, you can observe visitors' experiences, uncovering points of friction that may hinder user satisfaction. The app’s heatmaps give a visual representation of the most engaging areas of your pages, helping you optimize layout and content placement. Additionally, a live visitor feed lets you monitor user navigation in real time, providing insights into behavior patterns. With Google Ads integration, Statcounter helps to identify fraudulent click activity and pinpoint setup issues, safeguarding your advertising budget. Overall, the app aims to increase sales and customer loyalty by facilitating a seamless user experience.

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Real-time analytics

Session recordings

Heatmaps

Google ads integration

Live visitor feed

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MeroxIO Scroll 2 Top

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"Smooth, customizable button for effortless navigation and improved user experience." Show more

MeroxIO Scroll 2 Top is an app designed to enhance user experience by adding a smooth, customizable button that allows shoppers to quickly return to the top of any webpage. Perfect for stores with lengthy product pages or detailed blog posts, this feature simplifies navigation, mitigating frustration and increasing user engagement. By facilitating longer browsing sessions, the app helps merchants improve overall store accessibility and customer experience. Easy to install, this fully responsive tool integrates seamlessly without impairing site performance. Users can adapt the button's design to align with their store's theme, ensuring a cohesive look across all devices. With its page-specific control and lightweight build, Scroll 2 Top provides an efficient solution to elevate your store's navigation without the need for coding knowledge.

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Customizable design

Quick setup

Mobile-friendly

Page-specific control

Lightweight

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Howdy Customer Tag Discount

$19-$29 / Month

9.1

4 Reviews

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Customer tag discount for B2B wholesale, VIP user and more! Show more

Howdy Customer Tag Discount is a Shopify app designed to revolutionize your customer experience by offering personalized discounts based on customer tags. Ideal for B2B, wholesale, and VIP clients, the app enables your store to dynamically apply percentage discounts to ensure that your most valued customers receive tailored deals. With the ability to automatically apply discounts based on specific customer tags, this powerful tool simplifies how you manage exclusive offers. Easily configure or modify customer discount tag settings directly from the app's admin screen, providing you with full control and flexibility. Whether you're catering to wholesale, VIP, or business clients, Howdy Customer Tag Discount enriches customer relationships and enhances loyalty through meaningful savings. Simplify your promotional strategy while ensuring targeted, rewarding experiences for your key customer segments.

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Automated tag discounts

Dynamic percentage discounts

Tag setting adjustments

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qikify Contact Form Builder

$5.99-$7.99 / Month

9

771 Reviews

Unlock Deals 15% off

Easily create forms to collect leads, improve customer service Show more

qikify Contact Form Builder is a versatile no-code tool designed to simplify form creation for a wide range of applications, including contact forms, wholesale inquiries, and surveys. It empowers users to craft customized forms that not only help in converting new leads but also aid in expanding contact lists and enhancing customer service experiences. The app allows for efficient management of form submissions within the app, while also offering seamless integration with email apps for streamlined communication. With advanced features like reCaptcha, conditional logic, file upload, and form scheduling, it ensures a robust and secure form-building experience. Additionally, users can display forms as popups, bubbles, or embedded directly on their websites. By updating your contact forms with qikify, you can easily transform user interactions into valuable business opportunities.

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Multiple form types

Custom form creation

No-code solution

Email integration

In-app submission tracking

File upload support

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Loyal | Customer Segments

$49 / Month

8.2

10 Reviews

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Improve customer retention through segments and RFM analysis Show more

Loyal | Customer Segments is a robust app designed to efficiently segment your customer base utilizing recency, frequency, and monetary (RFM) data. This tool empowers businesses to automatically tag customers and seamlessly integrate with Klaviyo, enhancing your ability to craft targeted marketing campaigns and personalized experiences. By focusing on delivering the right messages to the right customers, this app aims to boost customer loyalty and significantly drive sales. Additionally, Loyal provides valuable insights such as customer lifetime value and retention rate, helping you to make informed business decisions. With features like automatic customer tagging directly in Shopify and a weekly email summary for tracking customer base and retention changes, staying on top of your marketing efforts has never been easier. Sync your customer segments into email marketing tools and witness the transformational impact on your business growth.

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Email integrations

Customer segmentation

Automatic tagging

Store analytics

Weekly summary

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PMO: ProtectMyOrder

8.2

15 Reviews

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Elevate customer confidence & generate additional revenue Show more

ProtectMyOrder is a dynamic app designed to empower merchants by integrating a seamless upsell of shipping protection into their sales process. This strategic feature provides customers with confidence and security, ensuring that any shipping mishaps are promptly addressed with either a reshipment or a refund. Customers make purchases with added peace of mind, enhancing their overall shopping experience and increasing conversion rates. For businesses, ProtectMyOrder presents a unique opportunity to generate additional revenue without extra effort, as the majority of the shipping protection income bolsters the profit margins directly. Furthermore, it alleviates the financial burden often associated with compensating for delivery issues. With ProtectMyOrder, merchants not only enhance customer satisfaction but also enjoy a significant boost in their bottom line, making it a must-have tool for modern e-commerce strategies.

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Upsell shipping protection

Generate additional revenue

Increase conversion rates

Offset compensation costs

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MIDA: Heatmap, Replay & Record

$9.9-$39.9 / Month

9.2

243 Reviews

Unlock Deals 20% off

Better replay, session recording & heatmap for customer action Show more

MIDA: Heatmap, Record & Replay is a powerful tool designed to enhance your understanding of customer interactions on your website. It offers full session recording and heatmapping features that allow you to visualize user behavior and identify areas for improvement. By replaying customer visits, you can see what users find engaging and what prompts them to leave, thus providing insights to reduce bounce rates and cart abandonment. The app also categorizes sessions, making it easy to find recordings linked to abandoned carts, incomplete checkouts, or successful purchases. With these insights, you can make data-driven decisions to validate your site designs without relying on assumptions. Additionally, MIDA offers comprehensive analytics for tracking vital metrics, such as checkout completion and add-to-cart actions, to further optimize user experience. Overall, MIDA is an invaluable resource for improving customer engagement and boosting conversion rates on your online platform.

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Session replays

Analytics

Session recording

Heatmaps

Filter recordings

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Shopify Improve customer experience apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

AskBeat NPS surveys

Mercado Pago Antifraud Plus

FAQ by Common Ninja

Octocom AI CX & CS suite

GS‑Search & Sales Booster

Fab Feedback Button

Smart Synonym Search

ShopDash ‑ Next Gen AI Chatbot

CyclApps | Bike Fitment

MaxLeads ‑ CTA, Social buttons

AI SEO: Top Product Features

Swipify: Swiping Mobile Design

CheckoutStride

Statcounter ‑ Heatmap & Replay

MeroxIO Scroll 2 Top

Howdy Customer Tag Discount

qikify Contact Form Builder

Loyal | Customer Segments

PMO: ProtectMyOrder

MIDA: Heatmap, Replay & Record