Customer reviews: PH CSV Import&Inventory Update

<h3>What Merchants Think</h3> <p>The overall feedback for "PH CSV Import&Inventory Update" is mixed. While numerous users appreciate its ease of use, supportive customer service, and effective importing capabilities, others have faced challenges with functionality and experienced poor customer support. The app appears to work well for some, but inconsistencies and support issues have raised concerns for others.</p> <h3>Key Strengths</h3> <ul> <li>Ease of use compared to competitors.</li> <li>Excellent customer support experiences reported by several users.</li> <li>Effective CSV field mapping and metafields importing/exporting.</li> <li>Good pricing structure, beneficial for dropshippers with numerous products.</li> <li>Recommended by multiple users for its reliability and functional capabilities.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Inconsistent behavior with template adherence and product draft/active status.</li> <li>Limited ability to import images (only a single photo).</li> <li>Reported issues with exporting variant JSON metafields.</li> <li>Some users experienced poor customer support interactions.</li> <li>Suggestions for Shopify to reconsider its presence due to these concerns.</li> </ul> <h3>Final Thoughts</h3> <p>The "PH CSV Import&Inventory Update" app provides significant advantages for many users, particularly in terms of ease of use and customer service. However, inconsistencies in features and support quality can lead to dissatisfaction. It is a valuable tool for those who find it aligns with their needs, but potential users should consider if the existing concerns might impact their usage.</p>

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Reviews (20)

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What Merchants Think

The overall feedback for "PH CSV Import&Inventory Update" is mixed. While numerous users appreciate its ease of use, supportive customer service, and effective importing capabilities, others have faced challenges with functionality and experienced poor customer support. The app appears to work well for some, but inconsistencies and support issues have raised concerns for others.

Key Strengths

Ease of use compared to competitors.
Excellent customer support experiences reported by several users.
Effective CSV field mapping and metafields importing/exporting.
Good pricing structure, beneficial for dropshippers with numerous products.
Recommended by multiple users for its reliability and functional capabilities.

Common Concerns

Inconsistent behavior with template adherence and product draft/active status.
Limited ability to import images (only a single photo).
Reported issues with exporting variant JSON metafields.
Some users experienced poor customer support interactions.
Suggestions for Shopify to reconsider its presence due to these concerns.

Final Thoughts

The "PH CSV Import&Inventory Update" app provides significant advantages for many users, particularly in terms of ease of use and customer service. However, inconsistencies in features and support quality can lead to dissatisfaction. It is a valuable tool for those who find it aligns with their needs, but potential users should consider if the existing concerns might impact their usage.

Grupo Textil de Aguascalientes

Aug 21, 2024 on Shopify

It's a great app and easy to set up, and excellent support. I highly recommend it. Congratulations

Shiny Living Dex

Jun 10, 2024 on Shopify

Great app and very very very great customer support!

Garden Time

May 24, 2024 on Shopify

This CSV field mapping app is the best one I have tried on Shopify. It works the first time and the customer service is excellent. If you need something you can email and they will help you get it to work how you need it to. This app is much easier to use than it's competitors in the App Store. I highly recommend!

Mi Arcus

Dec 15, 2023 on Shopify

Worst Application. Worst Support.

Screw Pile Store

Dec 09, 2023 on Shopify

It says that it can import and export metafield's. The app cannot export variant JSON metafield's.

Rafale Collective

Oct 13, 2023 on Shopify

I've been using this app for some time now. Firstly it works really well, it is pretty easy to understand how to use it. But the best part is definitely the team behind. They are always available when I have questions or need help with my files. I recommend !

My Store

Aug 31, 2023 on Shopify

Simply excellent, support is quick, the metafields import/export works very well and the tier plans are honestly priced, independent of how many products are present in the shop, very good for dropshippers with thousands of products. Recommended!

Raleigh Tile

Aug 30, 2023 on Shopify

Ten stars is more like it, "EZ CSV Import and Export" Best way to import products with different options like color and size. Install and use and you'll understand how easy it is. Save your eyes precious time by listing products in a spread sheet and import. This is a big help when getting new products online.

E-Cig Inn

Aug 08, 2023 on Shopify

Great tool and rapid support. After trying several tools to export a CSV this one was intuitive, easy and accurate.

VORDEO

May 25, 2023 on Shopify

A creative, solutionist app and some funtions are so unique. Developers were very kind. I recommend you to try.