<h3>What Merchants Think</h3> <p>The overall feedback for "PH CSV Import&amp;Inventory Update" is mixed. While numerous users appreciate its ease of use, supportive customer service, and effective importing capabilities, others have faced challenges with functionality and experienced poor customer support. The app appears to work well for some, but inconsistencies and support issues have raised concerns for others.</p> <h3>Key Strengths</h3> <ul> <li>Ease of use compared to competitors.</li> <li>Excellent customer support experiences reported by several users.</li> <li>Effective CSV field mapping and metafields importing/exporting.</li> <li>Good pricing structure, beneficial for dropshippers with numerous products.</li> <li>Recommended by multiple users for its reliability and functional capabilities.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Inconsistent behavior with template adherence and product draft/active status.</li> <li>Limited ability to import images (only a single photo).</li> <li>Reported issues with exporting variant JSON metafields.</li> <li>Some users experienced poor customer support interactions.</li> <li>Suggestions for Shopify to reconsider its presence due to these concerns.</li> </ul> <h3>Final Thoughts</h3> <p>The "PH CSV Import&amp;Inventory Update" app provides significant advantages for many users, particularly in terms of ease of use and customer service. However, inconsistencies in features and support quality can lead to dissatisfaction. It is a valuable tool for those who find it aligns with their needs, but potential users should consider if the existing concerns might impact their usage.</p>