Taranker.Com Logo
PH CSV Import&Inventory Update logo

Customer reviews: PH CSV Import&Inventory Update

Develop by Shopify

Reviews (11)

Overall rating
4.3

What Merchants Think

The overall feedback for "PH CSV Import&Inventory Update" is mixed. While numerous users appreciate its ease of use, supportive customer service, and effective importing capabilities, others have faced challenges with functionality and experienced poor customer support. The app appears to work well for some, but inconsistencies and support issues have raised concerns for others.

Key Strengths

  • Ease of use compared to competitors.
  • Excellent customer support experiences reported by several users.
  • Effective CSV field mapping and metafields importing/exporting.
  • Good pricing structure, beneficial for dropshippers with numerous products.
  • Recommended by multiple users for its reliability and functional capabilities.

Common Concerns

  • Inconsistent behavior with template adherence and product draft/active status.
  • Limited ability to import images (only a single photo).
  • Reported issues with exporting variant JSON metafields.
  • Some users experienced poor customer support interactions.
  • Suggestions for Shopify to reconsider its presence due to these concerns.

Final Thoughts

The "PH CSV Import&Inventory Update" app provides significant advantages for many users, particularly in terms of ease of use and customer service. However, inconsistencies in features and support quality can lead to dissatisfaction. It is a valuable tool for those who find it aligns with their needs, but potential users should consider if the existing concerns might impact their usage.

My Store

Dec 01, 2024  on Shopify

I had a terrible experience with the PH CSV Import & Inventory Update app. Not only did the app fail to meet my expectations, but the support team was also incredibly disrespectful and unprofessional in handling my issues. I reached out for help, and instead of getting the assistance I needed, I was treated poorly. As a business owner, I rely on Shopify apps to help streamline my processes, but this app and its support team have caused more problems than solutions. I strongly recommend that Shopify review this app and consider removing it from the App Store, as it fails to provide the level of service expected.

Red Beauty Textiles

Jun 08, 2024  on Shopify

the good: easy to use, free if you're only doing a few products the bad: doesn't honor templates, doesn't always get the draft/active status right, and only imports a single photo Kind of a pain in the neck but it's marginally better than a plain csv import.

Garden Time

May 24, 2024  on Shopify

This CSV field mapping app is the best one I have tried on Shopify. It works the first time and the customer service is excellent. If you need something you can email and they will help you get it to work how you need it to. This app is much easier to use than it's competitors in the App Store. I highly recommend!

Rafale Collective

Oct 13, 2023  on Shopify

I've been using this app for some time now. Firstly it works really well, it is pretty easy to understand how to use it. But the best part is definitely the team behind. They are always available when I have questions or need help with my files. I recommend !

My Store

Aug 31, 2023  on Shopify

Simply excellent, support is quick, the metafields import/export works very well and the tier plans are honestly priced, independent of how many products are present in the shop, very good for dropshippers with thousands of products. Recommended!

Raleigh Tile

Aug 30, 2023  on Shopify

Ten stars is more like it, "EZ CSV Import and Export" Best way to import products with different options like color and size. Install and use and you'll understand how easy it is. Save your eyes precious time by listing products in a spread sheet and import. This is a big help when getting new products online.

Stunning Chairs

Aug 25, 2023  on Shopify

Great support! We needed meta fields in export and they added it shortly after our request:) Really helpful extension for bulk changes!

E-Cig Inn

Aug 08, 2023  on Shopify

Great tool and rapid support. After trying several tools to export a CSV this one was intuitive, easy and accurate.

Robinson's Jewelers

Aug 02, 2023  on Shopify

I've recently had the pleasure of adding the "EZ CSV Import and Export" app for Shopify to my store, and it has revolutionized the way I handle my products and product variants. As a shop owner dealing with thousands of products, the default Shopify bulk product editor felt too slow for my needs. That's where this app came into play. The ability to easily import and export CSV files, coupled with the convenience of editing products in Excel (or Google Spreadsheets), has made managing my online store a breeze. I was particularly impressed by how quickly the app processes imports – thousands of products in just a couple of seconds! Plus, the one-click feature to export Products to a CSV file is a real time-saver. What sets this app apart is not just its ease of use, but also the exemplary support provided. The Chief Engineer's prompt response, usually within 1-2 hours (never more than 24 hours), shows their commitment to customer satisfaction. The recent update on August 1, 2023, which includes the new feature of saving and loading templates during import, demonstrates their ongoing effort to improve and adapt to the users' needs. If you're dealing with bulk product management and looking for an efficient solution, I wholeheartedly recommend the EZ CSV Import and Export app. It's a must-have for anyone seeking to streamline their Shopify product management process.

VORDEO

May 25, 2023  on Shopify

A creative, solutionist app and some funtions are so unique. Developers were very kind. I recommend you to try.

Scroll to Top