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Customer reviews: LoyaltyHarbour Image Optimizer

Reviews (761)

Overall rating
4.8

What Merchants Think

Overall, merchants have a positive view of "LoyaltyHarbour Image Optimizer", praising its automatic image optimization capabilities and responsive customer service. The app is generally perceived as user-friendly and effective in enhancing website performance.

Key Strengths

  • Automatic optimization of Shopify images
  • Ease of use and intuitive user interface
  • Responsive and helpful customer support
  • Enhances website performance scores (e.g., GTMetrix)
  • Fair pricing

Common Concerns

  • Lack of control over choosing specific images to optimize
  • Free plan limitations being quickly exceeded
  • Inability to view optimized images in full size
  • Outdated help center documentation

Final Thoughts

"LoyaltyHarbour Image Optimizer" is a valuable tool for many merchants due to its ease of use and ability to improve website image handling automatically. While some limitations exist, particularly in plan flexibility and image management control, the app is generally well-received and considered beneficial for enhancing online store performance.

Life Sciences Trading

Feb 17, 2025  on Shopify

Very helpful for automatically optimizing our Shopify images and adding alt-texts. Super helpful and responsive customer service.

The Dragon Shop

Dec 26, 2024  on Shopify

Fairly priced, super easy to use, intuitive and quick. Highly recommended!

The Autistic Innovator

Sep 28, 2024  on Shopify

I've had this connected to my store for a little over 3 years. I never have to worry about compressing image files. Not much else to say. I'm happy with it.

Sihar Limited

Aug 29, 2024  on Shopify

Impact Shop

Mar 24, 2024  on Shopify

really easy-to-use and helpful app!

Nostalgius

Jan 31, 2024  on Shopify

Poor user experience and very tricky. - When installing the app, you are immediately taken to a workflow that forces you to optimize all of your website photos regardless of whether you want to or not. - It won't let you see the "optimised" version in full size. - The free plan basically consumed in this initial "optimization" - The help centre has not been updated since 2018...

Life Sciences Trading

Jan 25, 2024  on Shopify

Very helpful for automatically optimizing our Shpoify images and adding alt-texts.

Shim Stock

Aug 01, 2016  on Shopify

Fantastic App. Reduced my sites images with ease and increase my Pagesite and GTMetrix score.

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