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Customer reviews: LoyaltyHarbour Image Optimizer

Reviews (761)

Overall rating
4.8

What Merchants Think

Overall, merchants have a positive view of "LoyaltyHarbour Image Optimizer", praising its automatic image optimization capabilities and responsive customer service. The app is generally perceived as user-friendly and effective in enhancing website performance.

Key Strengths

  • Automatic optimization of Shopify images
  • Ease of use and intuitive user interface
  • Responsive and helpful customer support
  • Enhances website performance scores (e.g., GTMetrix)
  • Fair pricing

Common Concerns

  • Lack of control over choosing specific images to optimize
  • Free plan limitations being quickly exceeded
  • Inability to view optimized images in full size
  • Outdated help center documentation

Final Thoughts

"LoyaltyHarbour Image Optimizer" is a valuable tool for many merchants due to its ease of use and ability to improve website image handling automatically. While some limitations exist, particularly in plan flexibility and image management control, the app is generally well-received and considered beneficial for enhancing online store performance.

Pixie Wing

Mar 14, 2024  on Shopify

UX is pretty good, but you can't choose which images to optimise. So the free plan is quickly made useless as it just works on all images in the store - even those which are already optimised from a previous app. Also, you can't just run it in filename mode, it has to optimise (compress) as well, which is not right for our use case.

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