Shopify ImageOptimizer App Review: Features, Pros & Cons

Customer reviews: LoyaltyHarbour Image Optimizer

Shopify ImageOptimizer helps merchants enhance store performance by compressing and optimizing images without sacrificing quality. This review covers its features, pros, cons, and real user experiences to help you decide if it’s the right tool for your Shopify store.

Reviews (285)

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What Merchants Think

Overall, merchants have a positive view of "LoyaltyHarbour Image Optimizer", praising its automatic image optimization capabilities and responsive customer service. The app is generally perceived as user-friendly and effective in enhancing website performance.

Key Strengths

Automatic optimization of Shopify images
Ease of use and intuitive user interface
Responsive and helpful customer support
Enhances website performance scores (e.g., GTMetrix)
Fair pricing

Common Concerns

Lack of control over choosing specific images to optimize
Free plan limitations being quickly exceeded
Inability to view optimized images in full size
Outdated help center documentation

Final Thoughts

"LoyaltyHarbour Image Optimizer" is a valuable tool for many merchants due to its ease of use and ability to improve website image handling automatically. While some limitations exist, particularly in plan flexibility and image management control, the app is generally well-received and considered beneficial for enhancing online store performance.

Life Sciences Trading

Feb 17, 2025 on Shopify

Very helpful for automatically optimizing our Shopify images and adding alt-texts. Super helpful and responsive customer service.

The Autistic Innovator

Sep 28, 2024 on Shopify

I've had this connected to my store for a little over 3 years. I never have to worry about compressing image files. Not much else to say. I'm happy with it.

Pixie Wing

Mar 14, 2024 on Shopify

UX is pretty good, but you can't choose which images to optimise. So the free plan is quickly made useless as it just works on all images in the store - even those which are already optimised from a previous app. Also, you can't just run it in filename mode, it has to optimise (compress) as well, which is not right for our use case.

Nostalgius

Jan 31, 2024 on Shopify

Poor user experience and very tricky. - When installing the app, you are immediately taken to a workflow that forces you to optimize all of your website photos regardless of whether you want to or not. - It won't let you see the "optimised" version in full size. - The free plan basically consumed in this initial "optimization" - The help centre has not been updated since 2018...