What Merchants Think

"idealo Connect" generally receives positive feedback from merchants. Many appreciate its ease of integration and the outstanding support provided by the team, particularly highlighting the helpfulness in resolving issues. However, some criticize the app for certain operational limitations and requirements that seem unreasonable to them.

Key Strengths

• Easy to integrate and use, facilitating quick product listing on Idealo.
• Excellent customer support that is responsive and helpful, often going the extra mile with personalized videos for explanation.
• Effective for those aiming to expand their sales on various platforms.

Common Concerns

• Restrictions on the number of product variants that can be synchronized, causing issues for larger inventories.
• Inclusion of archived or excluded products in the feed, leading to additional costs from clicks on non-existent products.
• Some merchants feel the app imposes unreasonable requirements, such as altering shop fees.

Final Thoughts

Overall, "idealo Connect" is well-received for its user-friendliness and exceptional customer support, making it a valuable tool for merchants looking to list and manage products on Idealo. Nonetheless, it faces criticism for certain technical limitations and operational constraints that potential users should consider.