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Customer reviews: HyperSKU ‑ PRO Dropshipping

Develop by Shopify

HyperSKU is a powerful Shopify app designed to streamline dropshipping with automated order fulfillment and global sourcing. This review covers its features, pros, cons, and real user experiences to help merchants make an informed decision.

Reviews (213)

Overall rating
4.9

What Merchants Think

Merchants generally view "HyperSKU ‑ PRO Dropshipping" very positively, often highlighting its transformative impact on their dropshipping businesses. They appreciate its professional support, reliable service, and efficient processes that have simplified their operations. Many note that the platform’s smooth integration and easy-to-use features significantly enhance their business efficiency.

Key Strengths

  • Exceptional customer service and dedicated personal agents.
  • Fast and reliable shipping, with efficient order fulfillment processes.
  • User-friendly platform with seamless integration, particularly with Shopify.
  • High-quality product sourcing and transparency.
  • Custom branding and packaging options available.
  • Proactive and supportive assistance from agents during the entire dropshipping process.

Common Concerns

  • Delayed response or lack of communication in some cases.
  • Insufficient product information, such as lack of detailed descriptions or size charts.
  • Some accounts of difficulties with platform navigation or connection issues.

Final Thoughts

Overall, "HyperSKU ‑ PRO Dropshipping" has received highly positive reviews for its effectiveness in streamlining dropshipping operations. Its supportive customer service and efficient processes make it a strong contender for those seeking a reliable dropshipping partner, despite a few concerns about communication and product details.

Vernox

Jan 19, 2025  on Shopify

I’m so happy with HyperSKU and the awesome services they offer! A big shoutout to my personal agent, Jiana, who’s been absolutely amazing. She’s super helpful, always quick to respond, and really knows her stuff. Anytime I had questions or needed help with orders, she was right there to sort things out and make everything run smoothly. Since I started working with HyperSKU, managing my online shop has been so much easier. Their fast shipping, reliable warehousing, and great customer service have made a huge difference. Thanks to Jiana, I don’t have to stress about logistics anymore—I can just focus on growing my business. I’d totally recommend HyperSKU and especially Jiana to anyone who needs a solid 3PL partner. They’ve been such a game-changer for me. Thanks so much for all your support!

ÈTORAS

Jan 16, 2025  on Shopify

I am absolutely thrilled with Hypersku! I especially want to highlight my personal agent – the support is simply outstanding. They are not only incredibly knowledgeable but also always available, ensuring all my concerns are addressed quickly and efficiently. Their recommendations have helped me take my business to the next level. Thanks to them, I always feel well-supported and confident that I'm in good hands. Thank you for the amazing service – I can highly recommend Hypersku!

NIGHTGLOWE

Jan 15, 2025  on Shopify

I’ve been using HyperSKU for my dropshipping business, and I am beyond impressed with their services. From the start, my agent Rita has been absolutely amazing—always professional, responsive, and incredibly helpful. She’s gone above and beyond to ensure that my inventory is well-managed, orders are fulfilled on time, and that I never have to worry about delays or miscommunications. The platform itself is very user-friendly and efficient, making it easy to keep track of all my orders. The seamless communication with manufacturers and the fast dispatch have significantly streamlined my operations, saving me both time and stress. What really stands out is the personalized support I’ve received from Rita. She always keeps me updated and proactively resolves any issues that arise, which is invaluable when running a business.

womence

Jan 09, 2025  on Shopify

The collaboration with Amber, Yvonne and Lesley is perfectly structured, understandable and clear. No shortcomings in the work. Dispatch is totally fast, I get far fewer customer emails than before.

Kuschel-Helden

Jan 09, 2025  on Shopify

Very good experience using HyperSKU. All process are very smooth. Our contact person Amber assisting us perfectly right from the very first day. She responses quick, has a very big knowledge and is always there to support you.

Zenesio

Jan 08, 2025  on Shopify

Hypersku is the best app to source products, it’s the new meta of dropshipping forget about AliExpress! Alisa is the best agent I’ve ever had!

ModePfad

Jan 07, 2025  on Shopify

HyperSKU is a fantastic platform for eCommerce and dropshipping, offering seamless integration, efficient order fulfillment, and a user-friendly interface. What makes it even better is the outstanding customer support. Alisa, in particular, provided exceptional service—She promptly addressed my queries, kept me updated on orders. Her attention to detail and excellent communication made me feel like a valued customer. I highly recommend HyperSKU for its reliability and Alisa’s top-notch support that truly enhances the overall experience.

Zeviana

Dec 30, 2024  on Shopify

I've used 3 suppliers in the past, which were horrible, but HyperSKU is clearly different. I've been working with Bonnie, who answers fast, gives tips proactively, and cares. They also provided a great quote from the best shipping partner, Yun Express, compared to other suppliers with low prices but horrible couriers. A mistake you should avoid. I also love their software, which allows you to see orders, the shipping process, ask for quotes, etc.

Vibe Haveny

Dec 25, 2024  on Shopify

The customer support from this company has been outstanding! Their quick responses and dedication to resolving issues truly set them apart. I highly recommend their services and look forward to continuing to work with them!

TrendyNest

Dec 22, 2024  on Shopify

HyperSKU is a game-changer for dropshipping! top-notch customer service. The platform is easy to use, and their team is always helpful. Highly recommend for scaling your business!

secure the connection

Dec 17, 2024  on Shopify

I am super postive about using HyperSKU for my business. I want to thank Elsie, my account manager, for her assistance throughout this process!

SmartGearPros.com

Dec 17, 2024  on Shopify

Vickey provided excellent support with clear and detailed responses to all my questions. She explained the product sourcing process thoroughly and was incredibly patient and friendly throughout our exchange. Her recommendations to explore the Help Center and YouTube channel were also very helpful. Overall, the experience was smooth and professional. Thank you, Vickey!

BoardGameHarbor

Dec 17, 2024  on Shopify

I haven’t been using Hypersku for long, but I’m already impressed! Their team is incredibly efficient, skilled, and professional. It’s clear they know exactly what they’re doing, making the entire process smooth and hassle-free. On top of that, it’s a pleasure working with them – they’re not just talented but also very friendly and service-minded. Thank you for the great support so far!

Globalternd

Dec 16, 2024  on Shopify

hi that application so good and have great support and provide you best qaulity of your choice .thanks of your team hypersku

My Store

Dec 15, 2024  on Shopify

it s a good app for dropshipping. may master advise me to use just this beacuse of quick shipping and the best refund policy

Annelise Designs

Dec 14, 2024  on Shopify

HyperSKU have been great to deal with - Jayden has excellent communication and support regarding all aspects of the process of setting up our store. I would not hesitate to recommend them for all your drop shipping needs.

FullPosture

Dec 12, 2024  on Shopify

Amazing App! Works seamlessly with shopify and makes it so easy for the agents to fulfil orders. All the agents are super supportive and friendly and are doing so much to help me get orders out on time and delivered.

Uponshelf

Dec 01, 2024  on Shopify

Customer service is extremely, extremely terrible. I submitted a request to source a product, but after an entire week, there was still no response. When I messaged to follow up, there was no reply either. It feels like a ghost app!

EHub Direct

Nov 30, 2024  on Shopify

I've had a fantastic experience using the HyperSKU App. The onboarding process was smooth and efficient, thanks to Elsie, who went above and beyond to support me. Elsie's dedication to customer service is remarkable; she was incredibly responsive, even on her days off. This level of support made a significant difference, ensuring I could make the most of the app's features. Highly recommend HyperSKU for their excellent service and user-friendly platform.

LushGleam

Nov 28, 2024  on Shopify

I’ve been using HyperSKU for my dropshipping store, and it’s been a gamechanger. The app is easy to use and makes managing orders so much simpler. A special shoutout to Elsie from their tea she went above and beyond to help me with my questions and made sure everything was set up perfectly. Amazing customer support and a great app overall! Highly recommend it to anyone in the dropshipping business.

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