HyperSKU App Review: Features, Pros & Cons for Shopify

Customer reviews: HyperSKU ‑ PRO Dropshipping

HyperSKU is a powerful Shopify app designed to streamline dropshipping with automated order fulfillment and global sourcing. This review covers its features, pros, cons, and real user experiences to help merchants make an informed decision.

Reviews (281)

Overall rating

4.8

5

415
4

16
3

4
2

1
1

6

What Merchants Think

Merchants generally view "HyperSKU ‑ PRO Dropshipping" very positively, often highlighting its transformative impact on their dropshipping businesses. They appreciate its professional support, reliable service, and efficient processes that have simplified their operations. Many note that the platform’s smooth integration and easy-to-use features significantly enhance their business efficiency.

Key Strengths

Exceptional customer service and dedicated personal agents.
Fast and reliable shipping, with efficient order fulfillment processes.
User-friendly platform with seamless integration, particularly with Shopify.
High-quality product sourcing and transparency.
Custom branding and packaging options available.
Proactive and supportive assistance from agents during the entire dropshipping process.

Common Concerns

Delayed response or lack of communication in some cases.
Insufficient product information, such as lack of detailed descriptions or size charts.
Some accounts of difficulties with platform navigation or connection issues.

Final Thoughts

Overall, "HyperSKU ‑ PRO Dropshipping" has received highly positive reviews for its effectiveness in streamlining dropshipping operations. Its supportive customer service and efficient processes make it a strong contender for those seeking a reliable dropshipping partner, despite a few concerns about communication and product details.

RaveFlow

Feb 01, 2026 on Shopify

The WORST fullfillment service you can ask for your business. I don't know where to start with.. endless delivery fails without taking responsibilty, they will charge you 15$ fee for a failed delivery, they don't even monitor the deliveries - YOU have to moniter each one! they CHANGED MY SUPPLIER without telling me so my customers got a DIFFERENT PRODUCT WHICH WAS WORSE, I found out by my self randomly when I saw the product price changed by a few cents. if I wrote all of the problems it would get so messy so I leave it simple and short - RUN AWAY FROM HYPERSKU.

My Store

Jan 21, 2026 on Shopify

The service is absolutely terrible. I submitted a product purchase request, but a full 10 days have passed and I still haven't received a response. I messaged to inquire about the progress, but customer support hasn't offered any solutions. If you want to stabilize your business, product procurement and shipping are crucial, but this app doesn't seem to be helping my business at all.

My Store

Jan 16, 2026 on Shopify

It took them a full 10 days to tell me the item was out of stock, even though they marked the order as shipped and uploaded the tracking number 3 days later. Furthermore, the inventory page for the item, color, and size consistently showed 5500 units available. This is completely unacceptable, and I had to apologize to the customer and issue a refund. The speed was outrageously slow. I have completely lost trust in them.

Mein Shop

Dec 19, 2025 on Shopify

Initially, I thought HyperSKU was the best choice for my business, but now they've greatly disappointed me. Their efficiency is extremely low: inventory information isn't updated, and they only casually tell me the product is out of stock many days after I place an order—even though they said there was always plenty of stock before we started working together!

Uponshelf

Dec 01, 2024 on Shopify

Customer service is extremely, extremely terrible. I submitted a request to source a product, but after an entire week, there was still no response. When I messaged to follow up, there was no reply either. It feels like a ghost app!

Silk & Lace Boutique

Oct 03, 2024 on Shopify

Products take forever to load. Poor keyword filtering, ie. searching for women's underwear loads a ton of results for pajamas and pantyhose. Products are poor quality. Poor photo qualities. Lots of spelling mistakes and grammar errors on the website- doesn't seem trustworthy.