It took them a full 10 days to tell me the item was out of stock, even though they marked the order as shipped and uploaded the tracking number 3 days later. Furthermore, the inventory page for the item, color, and size consistently showed 5500 units available. This is completely unacceptable, and I had to apologize to the customer and issue a refund. The speed was outrageously slow. I have completely lost trust in them.

I am very satisfied with HyperSKU. I'm working with Helen and Katie and, they’re hardworking, efficient, and always quick to respond, which makes collaboration very effortless. You can trust them to follow through and keep things moving at ease. This a solid and reliable platform backed by people who actually care.

Great app for anyone looking to start a Dropshipping business or validate a product. Elsie is great, she fulfils my orders on time and is quick to source products or find alternatives.

This is my 2nd time using Hypersku and their customer service is simply the best. Eliza has been so hopeful and doing everything she can to help us with issues that we had. Highly recommend Hypersku to everyone.

I received excellent help with any questions I had! Very professional and friendly staff! Keep up the great service!

1000/10 – Cheryl is by far the best agent we’ve ever worked with. She was always incredibly helpful, proactive, and solution-oriented. No matter the issue, she consistently found a fast and reliable solution for us. Communication was clear, friendly, and professional at all times. We felt fully supported throughout the entire process. I would recommend Cheryl and HyperSKU 10 out of 10 times without hesitation.

The best fulfillment partner i had yet. Cheryl onboarded me and always makes sure that things are working out fine. Overall i am very happy with hypersku, i was added to a group chat where several employees take care of my orders, requests, always answering all messages quickly and offering me the best possible solutions.

So far I'm very satisfied with HyperSKU. They can find you any product you'd like or help you create your own for the best price. They help with all the problems that occur with customers as much as they can. Shipping is also quite fast, and even if delays occur, they help you resolve them as quickly as possible. Plus they offer some bonuses if you manage to hit certain goals. Would highly recommend to anyone looking to start an e-com store, as they don't require a minimum order amount to start working with them.

I have had a great experience with hypersku so far! Rita, the agent who helped me with fulfillment and sourcing, was an excellent help to get my business off the ground!

Extremely professional and responsive. Carrie provided perfect solutions and made the entire process smooth. Highly recommended!

Amazing experience ALWAYS. Haru & Bella have been offering incredible support for my products during our selection process. Their communication is top-notch—quick responses, clear answers, and they genuinely care about helping you find the right products for your store. On the logistics side, shipping times have been consistent and tracking updates are reliable, which is crucial when you're managing customer expectations. Order processing is fast, and any issues that come up get resolved quickly without the typical back-and-forth runaround you deal with elsewhere. They're proactive about keeping you informed if anything changes with inventory or shipping timelines. What really sets them apart is how hands-on they are. It doesn't feel like you're just another merchant—they actually take the time to understand your business and offer recommendations that make sense. For anyone running an e-commerce operation, having fulfillment agents you can genuinely depend on makes all the difference in scaling smoothly. This team has made my operations significantly easier to manage and I wouldn't hesitate to recommend them to other store owners looking for reliable support.

Initially, I thought HyperSKU was the best choice for my business, but now they've greatly disappointed me. Their efficiency is extremely low: inventory information isn't updated, and they only casually tell me the product is out of stock many days after I place an order—even though they said there was always plenty of stock before we started working together!

Huge thanks to HyperSKU, and especially our amazing agent Rita, whose consistency, care, and reliability make every order smoother! So grateful to be working together.

Great experience with HyperSKU. The support team was very helpful, responsive, and professional throughout the process. They guided me step by step and made everything clear and smooth. Highly recommended.

Working with Elsie my HyperSKU agent has been an absolute game changer for my business. She’s fast, attentive, and always goes the extra mile to make sure every order runs smoothly, from product sourcing to shipping and after sales support. Communication is clear, updates are consistent, and she always finds solutions quickly whenever something unexpected happens. Thanks to her help, scaling my store has been much easier and more efficient. Highly recommended!

The Best Supplier Experience I’ve Had - Huge Thanks to Haru! ’ve worked with quite a few suppliers over the years, but HyperSKU has honestly been on a whole different level - and a big part of my great experience is because of Haru. She’s been incredibly supportive throughout our product selection and growth, and I can’t count how many times she’s stepped in right away when something unexpected came up. Her replies are always fast, clear, and genuinely helpful, which makes such a difference when you’re running a store. HyperSKU itself has been great too. Pricing is good, fulfillment is reliable, and everything syncs smoothly with Shopify. Orders go out quickly, tracking updates are consistent, and overall it’s taken a lot of stress off our plate. No service is ever 100% perfect, but HyperSKU - and especially Haru - have come impressively close for us. Really grateful for all her help.

1000000/10! This is the best fulfillment company I've worked with and they have the BEST AGENTS! I'm working with Lesley, Yvonne, and Remy and they have gone out of their way to overdeliver and are hands down the best agents I've ever worked with. They offer very competitive prices with great shipping too. Fantastic company and I would recommend them to anyone.

Je suis vraiment très content d’HyperSKU. Pour avoir testé plusieurs plateformes de sourcing connectées à différentes boutiques, je peux dire qu’ils font partie des meilleurs. L’équipe est très réactive, les prix sont bons et les échanges sont très simples. Je suis vraiment satisfait et je les recommande sans hésitation.

Huge thanks to Alex Mu & Suki for their amazing support! Both of them have made the process of teaming up with HyperSKU completely effortless. Their attention to detail and level of communication have been excellent I honestly couldn’t fault it. They’re professional, reliable, and genuinely care about making sure everything runs smoothly. Super happy to be working with both of them and excited to continue our partnership!

I have been using HyperSKU for almost half a year now, and I can confirm it's a reliable platform. My experience has become exceptionally smooth since working with the new manager, Haru. Haru is more than a manager; she has proven to be an extremely effective problem-solver. She helps us quickly resolve all absurd and complicated situations with customers, ensuring our store maintains its high reputation and authority. Her competence and promptness are invaluable. Highly recommend!