The WORST fullfillment service you can ask for your business. I don't know where to start with.. endless delivery fails without taking responsibilty, they will charge you 15$ fee for a failed delivery, they don't even monitor the deliveries - YOU have to moniter each one! they CHANGED MY SUPPLIER without telling me so my customers got a DIFFERENT PRODUCT WHICH WAS WORSE, I found out by my self randomly when I saw the product price changed by a few cents. if I wrote all of the problems it would get so messy so I leave it simple and short - RUN AWAY FROM HYPERSKU.

I’ve had a great experience using HyperSKU. Everything runs smoothly and makes dropshipping way easier. My agent, Chloe, is honestly amazing she responds super fast, is always helpful, and goes above and beyond even when I’m asking a lot of questions. She’s patient, reliable, and really cares about getting things done right. Highly recommend if you’re looking for solid fulfillment and great support.

Very, very satisfied. My contact person, Cheryl, is very accommodating and helpful. A very pleasant business relationship. The browser application is very well designed. I previously used AutoDS, and it did not convince me at all. Compared to HyperSKU, HyperSKU is ten times better in terms of fulfillment handling. HyperSKU is truly highly recommended.

The service is absolutely terrible. I submitted a product purchase request, but a full 10 days have passed and I still haven't received a response. I messaged to inquire about the progress, but customer support hasn't offered any solutions. If you want to stabilize your business, product procurement and shipping are crucial, but this app doesn't seem to be helping my business at all.

1000/10 – Cheryl. Very reliable fulfillment app. Fast order processing and responsive support. Especially helpful when scaling to the US. Highly recommended.

I am very happy with Cheryl. She is available 24/7 and solves any problem quickly. Had many agents but she is very professional in every way

It took them a full 10 days to tell me the item was out of stock, even though they marked the order as shipped and uploaded the tracking number 3 days later. Furthermore, the inventory page for the item, color, and size consistently showed 5500 units available. This is completely unacceptable, and I had to apologize to the customer and issue a refund. The speed was outrageously slow. I have completely lost trust in them.

Der Kundensupport von Hypersku hat sehr schnell auf meine Anfrage reagiert. Auch wenn mein konkretes Problem zur Rechnungsgenerierung nicht direkt gelöst werden konnte, war die Kommunikation durchweg freundlich, professionell und hilfsbereit. Ich wurde zügig an den für mich zuständigen Agenten verwiesen und fühlte mich gut betreut. Insgesamt eine sehr angenehme Support-Erfahrung.

I am very satisfied with HyperSKU. I'm working with Helen and Katie and, they’re hardworking, efficient, and always quick to respond, which makes collaboration very effortless. You can trust them to follow through and keep things moving at ease. This a solid and reliable platform backed by people who actually care.

Great app for anyone looking to start a Dropshipping business or validate a product. Elsie is great, she fulfils my orders on time and is quick to source products or find alternatives.

This is my 2nd time using Hypersku and their customer service is simply the best. Eliza has been so hopeful and doing everything she can to help us with issues that we had. Highly recommend Hypersku to everyone.

I received excellent help with any questions I had! Very professional and friendly staff! Keep up the great service!

1000/10 – Cheryl is by far the best agent we’ve ever worked with. She was always incredibly helpful, proactive, and solution-oriented. No matter the issue, she consistently found a fast and reliable solution for us. Communication was clear, friendly, and professional at all times. We felt fully supported throughout the entire process. I would recommend Cheryl and HyperSKU 10 out of 10 times without hesitation.

The best fulfillment partner i had yet. Cheryl onboarded me and always makes sure that things are working out fine. Overall i am very happy with hypersku, i was added to a group chat where several employees take care of my orders, requests, always answering all messages quickly and offering me the best possible solutions.

So far I'm very satisfied with HyperSKU. They can find you any product you'd like or help you create your own for the best price. They help with all the problems that occur with customers as much as they can. Shipping is also quite fast, and even if delays occur, they help you resolve them as quickly as possible. Plus they offer some bonuses if you manage to hit certain goals. Would highly recommend to anyone looking to start an e-com store, as they don't require a minimum order amount to start working with them.

I have had a great experience with hypersku so far! Rita, the agent who helped me with fulfillment and sourcing, was an excellent help to get my business off the ground!

Extremely professional and responsive. Carrie provided perfect solutions and made the entire process smooth. Highly recommended!

Amazing experience ALWAYS. Haru & Bella have been offering incredible support for my products during our selection process. Their communication is top-notch—quick responses, clear answers, and they genuinely care about helping you find the right products for your store. On the logistics side, shipping times have been consistent and tracking updates are reliable, which is crucial when you're managing customer expectations. Order processing is fast, and any issues that come up get resolved quickly without the typical back-and-forth runaround you deal with elsewhere. They're proactive about keeping you informed if anything changes with inventory or shipping timelines. What really sets them apart is how hands-on they are. It doesn't feel like you're just another merchant—they actually take the time to understand your business and offer recommendations that make sense. For anyone running an e-commerce operation, having fulfillment agents you can genuinely depend on makes all the difference in scaling smoothly. This team has made my operations significantly easier to manage and I wouldn't hesitate to recommend them to other store owners looking for reliable support.

Initially, I thought HyperSKU was the best choice for my business, but now they've greatly disappointed me. Their efficiency is extremely low: inventory information isn't updated, and they only casually tell me the product is out of stock many days after I place an order—even though they said there was always plenty of stock before we started working together!

Huge thanks to HyperSKU, and especially our amazing agent Rita, whose consistency, care, and reliability make every order smoother! So grateful to be working together.