Taranker.Com Logo
HidePay: Hide Payment Methods logo

Customer reviews: HidePay: Hide Payment Methods

Develop by Shopify

Reviews (339)

Overall rating
4.8

What Merchants Think

The app "HidePay: Hide Payment Methods" has generally received positive feedback from merchants. Many praise the app for its ease of use, seamless integration, and powerful customization features that effectively manage and modify payment options within their Shopify stores. A recurrent mention is the exceptional customer support provided by the HidePay team, with several users highlighting quick problem resolution and personalized assistance. However, there are a few reports of initial technical issues and less responsive support under certain circumstances.

Key Strengths

  • Intuitive and user-friendly interface.
  • Efficient customization of payment methods based on various conditions.
  • Excellent and responsive customer support team.
  • Seamless integration with Shopify, including for non-Shopify Plus users.
  • Cost-effective solution for businesses with different payment needs.

Common Concerns

  • Occasional technical issues during initial configurations.
  • Difficulty in reaching support in some instances.
  • Some users experienced app malfunctions that impacted store operations.

Final Thoughts

Overall, "HidePay: Hide Payment Methods" is highly regarded for its functionality and robust support service, making it a valuable tool for Shopify merchants needing payment method customization. Despite a few negative experiences, most users recommend the app for its efficiency and beneficial impact on ecommerce operations.

Ved24 Företag

Aug 08, 2024  on Shopify

Great Support- simple and easy to use. All i need for the cause.

FLEXA

Jul 04, 2024  on Shopify

Very helpful support, app works how its supposed! very pleased

maxxspeed

Jul 03, 2024  on Shopify

Their customer support is very great , they guided me very well and solved my issue .

Mannenzaak.be

Jul 02, 2024  on Shopify

Great service.

MNSTRY

Apr 26, 2024  on Shopify

Super App und sehr einfach zu bedienen. Tut was sie soll zu einem sehr guten Preis. Viele Funktionen. Besonders hervorheben möchte ich den super Support, der sehr schnell Antwortet und sich um alle Anliegen kümmert. Klare Empfehlung.

Somatoline Cosmetic

Apr 24, 2024  on Shopify

Application super utile ! Pas forcément évidente à appréhender (vis à vis de la correspondance entre l'app et les naming des moyens de paiement dans le checkout) mais le support est hyper rapide et efficace pour trouver des solutions !

Akbar Aslam

Apr 23, 2024  on Shopify

Great customer service and tons of Customization Features for Hiding Payment methods on different conditions. Good Work ❤️

Mylky

Apr 18, 2024  on Shopify

Great app and great support!

PARIS/64

Apr 18, 2024  on Shopify

The support team has helped me a lot, even customizing features that didn't exist. We had to switch to a higher payment plan, but they modified the app to work the way we needed it to. Very attentive and friendly, and very fast response. The app covers everything you need to edit payment methods, and show or hide the ones you need, either by markets or by countries.

OMA & ME

Apr 17, 2024  on Shopify

fantastic app and wonderful support

Keebz N Cables

Apr 17, 2024  on Shopify

Andrea was amazing support. My requirements were setup in the app in minutes. He even told me to downgrade my plan to save money as I didn't need the advanced features.

Dorsanee Hair

Apr 17, 2024  on Shopify

The customer service team patiently helped me solve all my problems and finally achieved the results I wanted. A very good program.

PANGAIA

Apr 16, 2024  on Shopify

App works great and I just got a great experience with the support!

Fido

Apr 16, 2024  on Shopify

Great service!

Calailis Beauty

Apr 16, 2024  on Shopify

helpful

Boho Stitch

Apr 15, 2024  on Shopify

The best customer support! super helpful and very dedicated to create for features to cater to my needs thrilled with my experience with the app so far

Free Little Bees

Apr 13, 2024  on Shopify

The CS team provided timely and politely customer service even though problem is not resolved re: some restriction posted by Shopify. I would still recommend this apps and hopefully what I invested (I paid for annual plan) would cover those transaction fees that the business would have to pay without the help of this apps.

Nordd Copenhagen

Apr 04, 2024  on Shopify

Works well for hide/rename/sort payment methods! Thanks so much!

HARBOUR LIFESTYLE

Apr 02, 2024  on Shopify

This is an exceptional app which has recently undergone big improvements to its interface which makes it very easy to follow and implement payment rules. Highly recommend using it once migrated to extensibility checkout on shopify. I have to specifically mention Fabio who is a credit to the company and showed a very deep understanding of the app and shopify overall. He was more than happy to jump on a call immediately after my initial live chat enquiry. You don't get this level of service from the majority of apps in shopify. This is what separate the average apps from the best apps.

Kosen

Apr 02, 2024  on Shopify

Good plugin, easy to use and great customer service

Scroll to Top