HidePay: Hide Payment Methods logo

Customer reviews: HidePay: Hide Payment Methods

Develop by Nextools

Reviews (305)

Overall rating
4.8

What Merchants Think

The app "HidePay: Hide Payment Methods" has generally received positive feedback from merchants. Many praise the app for its ease of use, seamless integration, and powerful customization features that effectively manage and modify payment options within their Shopify stores. A recurrent mention is the exceptional customer support provided by the HidePay team, with several users highlighting quick problem resolution and personalized assistance. However, there are a few reports of initial technical issues and less responsive support under certain circumstances.

Key Strengths

  • Intuitive and user-friendly interface.
  • Efficient customization of payment methods based on various conditions.
  • Excellent and responsive customer support team.
  • Seamless integration with Shopify, including for non-Shopify Plus users.
  • Cost-effective solution for businesses with different payment needs.

Common Concerns

  • Occasional technical issues during initial configurations.
  • Difficulty in reaching support in some instances.
  • Some users experienced app malfunctions that impacted store operations.

Final Thoughts

Overall, "HidePay: Hide Payment Methods" is highly regarded for its functionality and robust support service, making it a valuable tool for Shopify merchants needing payment method customization. Despite a few negative experiences, most users recommend the app for its efficiency and beneficial impact on ecommerce operations.

UPERFECT

Mar 18, 2024  on Shopify

It works very well. And the customer service is also very good. I recommand it!

onlinemarkat

Jan 17, 2024  on Shopify

Finally! We found an app that solved the payment available matter, we are working with multiple payment gateways, and we have multiple markets; we really need an app like HidePay; it works smoothly, and the support team is very helpful and friendly. Thanks a lot

Topologie Hong Kong

Jan 15, 2024  on Shopify

Andrea is very helpful and helped us on customizations on functions that helps showing specific payment method in POS locations so that each POS location can utilize the website in store (shown to customers on tablets) while creating the orders with manual payment methods.

Supplement Hub UK

Jan 02, 2024  on Shopify

I recently integrated the Hidepay app into my Shopify store, and I couldn't be happier with the results. This app has truly revolutionized the way I handle payments, providing a seamless and secure experience for both me and my customers. The user-friendly interface of Hidepay made the setup process a breeze. Within minutes, I was able to customize the app to fit my specific needs, offering a tailored payment solution for my e-commerce business. The flexibility and versatility of Hidepay ensure that it can adapt to a variety of business models, making it a valuable asset for any Shopify store owner. What truly sets Hidepay apart, however, is their exceptional customer service. I encountered a minor issue during the setup process, and the Hidepay support team was quick to respond and incredibly helpful. They not only resolved my problem promptly but also went above and beyond to ensure that I fully understood how to maximize the app's features. The dedication and professionalism of the Hidepay support team have left a lasting impression on me. It's evident that they prioritize customer satisfaction and are committed to providing top-notch assistance. In a world where customer service can make or break a business, Hidepay stands out as a shining example of excellence. Overall, I highly recommend the Hidepay app to any Shopify store owner looking for a reliable and efficient payment solution. With its intuitive interface and unparalleled customer service, Hidepay has become an invaluable asset to my business. Thank you, Hidepay, for not only creating an outstanding app but also for delivering exceptional customer support!

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