Reviews: HidePay: Hide Payment Methods

Customer reviews: HidePay: Hide Payment Methods

Reviews (305)

Overall rating

4.8

5

84
4
3
2

1
1

4

What Merchants Think

The app "HidePay: Hide Payment Methods" has generally received positive feedback from merchants. Many praise the app for its ease of use, seamless integration, and powerful customization features that effectively manage and modify payment options within their Shopify stores. A recurrent mention is the exceptional customer support provided by the HidePay team, with several users highlighting quick problem resolution and personalized assistance. However, there are a few reports of initial technical issues and less responsive support under certain circumstances.

Key Strengths

Intuitive and user-friendly interface.
Efficient customization of payment methods based on various conditions.
Excellent and responsive customer support team.
Seamless integration with Shopify, including for non-Shopify Plus users.
Cost-effective solution for businesses with different payment needs.

Common Concerns

Occasional technical issues during initial configurations.
Difficulty in reaching support in some instances.
Some users experienced app malfunctions that impacted store operations.

Final Thoughts

Overall, "HidePay: Hide Payment Methods" is highly regarded for its functionality and robust support service, making it a valuable tool for Shopify merchants needing payment method customization. Despite a few negative experiences, most users recommend the app for its efficiency and beneficial impact on ecommerce operations.

Aarke

Sep 19, 2024 on Shopify

Great and fast customer service! Amazing help

greenleafblends

Sep 19, 2024 on Shopify

So convenient to use ;) Support is also very helpful!

Pick a Poppy

Sep 17, 2024 on Shopify

Nothing but top notch. Easy configuration and 5-star support (fast, and accurate). Plus to Fabio.

WigWag Swag

Sep 17, 2024 on Shopify

A really wonderful app! Very easy and intuitive to use. Additionally the team is super helpful and responsive no matter how big or small the question.

Babybliss

Sep 16, 2024 on Shopify

Servizio clienti veloce e disponibile - ha capito il problema e mi ha aiutato a risolverlo velocemente. Consigliamo a chi vuole personalizzare i payment methods nel proprio checkout.

Aarke Sandbox

Sep 15, 2024 on Shopify

Stoy

Sep 09, 2024 on Shopify

PORTOBELLO'S

Aug 29, 2024 on Shopify

It works really good. We had an issue with a payment method and their support team (Fabio) find a way to solve it within a 15' call. It's very important to have a support team on stand by! Highly recommend it!

RaceeX

Aug 28, 2024 on Shopify

Very good, the support is fast and kind.

Moi et Marie

Aug 26, 2024 on Shopify

What a great customer support! The way to order payments per country... i absolutely recommend to everyone. Thanks to Fabio that helped me setting up everything!

AirTurbo

Aug 22, 2024 on Shopify

App super! , offre moltissime possibilità per nascondere i metodi di pagamento e molto altro Inoltre il team è super professionale e disponibile per ogni tua necessità.(Ho appena finito una call con loro in cui sono stati molto pazienti e mi hanno insegnato molto.) Anche i piani hanno costi super accessibili. Consiglio a tutti quest'app!

Flowrette

Aug 18, 2024 on Shopify

Super SAV ! Merci :)

Chuchichäschtli - Feines aus der Schweiz

Aug 13, 2024 on Shopify

Great app, easy to use and very fast support.

Deliver

Aug 11, 2024 on Shopify

Excelente equipo de HidePay. Tuve un inconveniente y me lo lograron solucionar super rapido, la comunicacion por el chat fue muy eficaz y rapida. Gran plugin y soporte a destacar. Saludos!

Ved24 Företag

Aug 08, 2024 on Shopify

Great Support- simple and easy to use. All i need for the cause.

FLEXA

Jul 04, 2024 on Shopify

Very helpful support, app works how its supposed! very pleased

maxxspeed

Jul 03, 2024 on Shopify

Their customer support is very great , they guided me very well and solved my issue .

Mannenzaak.be

Jul 02, 2024 on Shopify

Great service.

MNSTRY

Apr 26, 2024 on Shopify

Super App und sehr einfach zu bedienen. Tut was sie soll zu einem sehr guten Preis. Viele Funktionen. Besonders hervorheben möchte ich den super Support, der sehr schnell Antwortet und sich um alle Anliegen kümmert. Klare Empfehlung.

Somatoline Cosmetic

Apr 24, 2024 on Shopify

Application super utile ! Pas forcément évidente à appréhender (vis à vis de la correspondance entre l'app et les naming des moyens de paiement dans le checkout) mais le support est hyper rapide et efficace pour trouver des solutions !