Reviews: HidePay: Hide Payment Methods

Customer reviews: HidePay: Hide Payment Methods

Reviews (318)

Overall rating

4.9

5

95
4

1
3
2

1
1

4

What Merchants Think

The app "HidePay: Hide Payment Methods" has generally received positive feedback from merchants. Many praise the app for its ease of use, seamless integration, and powerful customization features that effectively manage and modify payment options within their Shopify stores. A recurrent mention is the exceptional customer support provided by the HidePay team, with several users highlighting quick problem resolution and personalized assistance. However, there are a few reports of initial technical issues and less responsive support under certain circumstances.

Key Strengths

Intuitive and user-friendly interface.
Efficient customization of payment methods based on various conditions.
Excellent and responsive customer support team.
Seamless integration with Shopify, including for non-Shopify Plus users.
Cost-effective solution for businesses with different payment needs.

Common Concerns

Occasional technical issues during initial configurations.
Difficulty in reaching support in some instances.
Some users experienced app malfunctions that impacted store operations.

Final Thoughts

Overall, "HidePay: Hide Payment Methods" is highly regarded for its functionality and robust support service, making it a valuable tool for Shopify merchants needing payment method customization. Despite a few negative experiences, most users recommend the app for its efficiency and beneficial impact on ecommerce operations.

Crotti Lampadari

Oct 15, 2024 on Shopify

ottimo servizio di assistenza, immediato e risolutivo

The Shoe Care Shop

Oct 14, 2024 on Shopify

Good working app and great support! Excluded a certain payment for all but one country and changed the sorting order.

Collective Canvas

Oct 09, 2024 on Shopify

Seems to work really well for our purposes, and Andrea is super helpful with his support.

SonnenMoor Shop

Oct 07, 2024 on Shopify

APP hält was sie verspricht. Support ist sehr freundlich und empfehlenswert.

xDrop Store

Oct 03, 2024 on Shopify

Maison Broderie

Oct 01, 2024 on Shopify

Great

InnoNature

Sep 29, 2024 on Shopify

Great app. Very useful for our store. The team is also super helpful!

e-materials.pl

Sep 26, 2024 on Shopify

Limiting the payment options at checkout speeds up the process for customers, and the support team will definitely appreciate having fewer inquiries about incorrect payment choices. Your business will thank you for that! :) The app is easy to use, and the helpdesk was great. Andrea quickly helped us customize the settings. Great job, team!

Carpet Warehouse

Sep 22, 2024 on Shopify

Fantastic app and even better support - any issues I had were solved on live chat within a matter of minutes

Galactic Fireworks

Sep 22, 2024 on Shopify

Great support team, had a little issue and they sorted it very quickly!

MSX Distribution

Sep 22, 2024 on Shopify

Very useful app and top support

Aarke

Sep 19, 2024 on Shopify

Great and fast customer service! Amazing help

greenleafblends

Sep 19, 2024 on Shopify

So convenient to use ;) Support is also very helpful!

Pick a Poppy

Sep 17, 2024 on Shopify

Nothing but top notch. Easy configuration and 5-star support (fast, and accurate). Plus to Fabio.

WigWag Swag

Sep 17, 2024 on Shopify

A really wonderful app! Very easy and intuitive to use. Additionally the team is super helpful and responsive no matter how big or small the question.

Babybliss

Sep 16, 2024 on Shopify

Servizio clienti veloce e disponibile - ha capito il problema e mi ha aiutato a risolverlo velocemente. Consigliamo a chi vuole personalizzare i payment methods nel proprio checkout.

Aarke Sandbox

Sep 15, 2024 on Shopify

Stoy

Sep 09, 2024 on Shopify

PORTOBELLO'S

Aug 29, 2024 on Shopify

It works really good. We had an issue with a payment method and their support team (Fabio) find a way to solve it within a 15' call. It's very important to have a support team on stand by! Highly recommend it!

RaceeX

Aug 28, 2024 on Shopify

Very good, the support is fast and kind.