Reviews: HidePay: Hide Payment Methods

Customer reviews: HidePay: Hide Payment Methods

Reviews (305)

Overall rating

4.8

5

84
4
3
2

1
1

4

What Merchants Think

The app "HidePay: Hide Payment Methods" has generally received positive feedback from merchants. Many praise the app for its ease of use, seamless integration, and powerful customization features that effectively manage and modify payment options within their Shopify stores. A recurrent mention is the exceptional customer support provided by the HidePay team, with several users highlighting quick problem resolution and personalized assistance. However, there are a few reports of initial technical issues and less responsive support under certain circumstances.

Key Strengths

Intuitive and user-friendly interface.
Efficient customization of payment methods based on various conditions.
Excellent and responsive customer support team.
Seamless integration with Shopify, including for non-Shopify Plus users.
Cost-effective solution for businesses with different payment needs.

Common Concerns

Occasional technical issues during initial configurations.
Difficulty in reaching support in some instances.
Some users experienced app malfunctions that impacted store operations.

Final Thoughts

Overall, "HidePay: Hide Payment Methods" is highly regarded for its functionality and robust support service, making it a valuable tool for Shopify merchants needing payment method customization. Despite a few negative experiences, most users recommend the app for its efficiency and beneficial impact on ecommerce operations.

heybee

Nov 11, 2024 on Shopify

Great app

Vlisco

Nov 07, 2024 on Shopify

We downloaded this app primarily to remove PayPal Express from our checkout without removing PayPal altogether as a payment method. The small configuration issue that occurred was very quickly solved by Fabio, who provided great support. I recommend this app for customising your payment offer in the checkout.

Cafeteros Chile

Nov 06, 2024 on Shopify

Muy buen servicio al cliente, acabo de instalar la app, veremos como funciona, de momento todo ok

Robin Hat

Oct 30, 2024 on Shopify

Mizos

Oct 27, 2024 on Shopify

Funciona muy bien, y el equipo de soporte soluciona las dudas y/o problemas muy rápido.

Better-Pack

Oct 27, 2024 on Shopify

Everything works fine. Had a small problem with a rule, but the support helped me very quickly! 5 / 5 Stars! :)

Sohair.it

Oct 22, 2024 on Shopify

App veramente comoda, intuitiva e semplice da usare con supporto disponibile e super gentile. La consiglio.

RAUSCH AG KREUZLINGEN

Oct 21, 2024 on Shopify

Great app to control which payment options to show and in which order. It was essentiall for our store, since we have different payment options for different GEOs, which can be easily done by this great app. They also have an amazing support, very quick, friendly and helpful.

MISHKA

Oct 15, 2024 on Shopify

Great app and great support theme. I needed separate payment options for Türkiye and this gave me exactly what I needed.

Crotti Lampadari

Oct 15, 2024 on Shopify

ottimo servizio di assistenza, immediato e risolutivo

The Shoe Care Shop

Oct 14, 2024 on Shopify

Good working app and great support! Excluded a certain payment for all but one country and changed the sorting order.

Collective Canvas

Oct 09, 2024 on Shopify

Seems to work really well for our purposes, and Andrea is super helpful with his support.

SonnenMoor Shop

Oct 07, 2024 on Shopify

APP hält was sie verspricht. Support ist sehr freundlich und empfehlenswert.

xDrop Store

Oct 03, 2024 on Shopify

Maison Broderie

Oct 01, 2024 on Shopify

Great

InnoNature

Sep 29, 2024 on Shopify

Great app. Very useful for our store. The team is also super helpful!

e-materials.pl

Sep 26, 2024 on Shopify

Limiting the payment options at checkout speeds up the process for customers, and the support team will definitely appreciate having fewer inquiries about incorrect payment choices. Your business will thank you for that! :) The app is easy to use, and the helpdesk was great. Andrea quickly helped us customize the settings. Great job, team!

Carpet Warehouse

Sep 22, 2024 on Shopify

Fantastic app and even better support - any issues I had were solved on live chat within a matter of minutes

Galactic Fireworks

Sep 22, 2024 on Shopify

Great support team, had a little issue and they sorted it very quickly!

MSX Distribution

Sep 22, 2024 on Shopify

Very useful app and top support