Reviews: HidePay: Hide Payment Methods

Customer reviews: HidePay: Hide Payment Methods

Reviews (320)

Overall rating

4.9

5

136
4

1
3
2

1
1

5

What Merchants Think

The app "HidePay: Hide Payment Methods" has generally received positive feedback from merchants. Many praise the app for its ease of use, seamless integration, and powerful customization features that effectively manage and modify payment options within their Shopify stores. A recurrent mention is the exceptional customer support provided by the HidePay team, with several users highlighting quick problem resolution and personalized assistance. However, there are a few reports of initial technical issues and less responsive support under certain circumstances.

Key Strengths

Intuitive and user-friendly interface.
Efficient customization of payment methods based on various conditions.
Excellent and responsive customer support team.
Seamless integration with Shopify, including for non-Shopify Plus users.
Cost-effective solution for businesses with different payment needs.

Common Concerns

Occasional technical issues during initial configurations.
Difficulty in reaching support in some instances.
Some users experienced app malfunctions that impacted store operations.

Final Thoughts

Overall, "HidePay: Hide Payment Methods" is highly regarded for its functionality and robust support service, making it a valuable tool for Shopify merchants needing payment method customization. Despite a few negative experiences, most users recommend the app for its efficiency and beneficial impact on ecommerce operations.

MAE Body Jewelry

Sep 18, 2025 on Shopify

Customer service is very helpfull and very quick thank you very much

anew sleep

Sep 18, 2025 on Shopify

Very happy with this app and the customer support I received when facing a small issue. 5/5 stars!

greenleafblends-dk

Sep 17, 2025 on Shopify

Fabio was so helpful and really went ahead and helped me solve our store's problems. Would highly recommend this app and this team. Thanks again Fabio!

Obir Naturel

Sep 10, 2025 on Shopify

Highly recommended app and support. The app works very well and truly does what I needed. The support team guided me step by step with the setup and now everything works perfectly.

Japan Vibe

Sep 05, 2025 on Shopify

This app perfectly meets our needs! It allows us to easily manage which payment methods are displayed depending on the customer’s shipping country, avoiding any confusion. Setup was straightforward, and the developer personally helped me configure the app, which made things even easier.

Casa Argentina Limited

Sep 03, 2025 on Shopify

Outstanding support from Fabio — he stayed with me from start to finish and ensured every issue was fully resolved. Great app and support team!

SISSEL EDELBO

Aug 28, 2025 on Shopify

Had an issue with the app, but it was fixed within 5 minuts. Great app and really great support

Terre de Bougies

Aug 28, 2025 on Shopify

Mistore

Aug 27, 2025 on Shopify

Good support!

DEAR DOG

Aug 20, 2025 on Shopify

it does what it is supposed to do -in my case it hides a billing method for B2C customers. the support was very helpful.

MILAOR jewelry

Aug 13, 2025 on Shopify

love your app such a good service !!!!

HDD Sondes

Aug 13, 2025 on Shopify

Many thanks to Abhi for his help with setting up the app. The app can be very helpful when dealing with fraudulent orders. Thanks!

ELMOX

Aug 12, 2025 on Shopify

Eine App, welche wir bereits seit Stunde eins in unserem Shop nutzen. Bei Problemen und Fragen hilft der Support via Livechat schnell und unkompliziert weiter. Absolut weiterzuempfehlen!

La Thé Box

Aug 09, 2025 on Shopify

Great app and great support. They are really quick and helpful. I recommend 100%

Noara

Aug 04, 2025 on Shopify

great app and great costumer service

SIXSŒURS

Aug 01, 2025 on Shopify

super tips pour contourner les obligations des mastodons Paypal. merci merci.

Tiny Bloom

Jul 30, 2025 on Shopify

Useful and easy to use app. Responsive and helpful support team

Ziggy

Jul 28, 2025 on Shopify

Very good app to replace Shopify scripts. The Customer Care is super great ! I recommend

Eloisa

Jul 24, 2025 on Shopify

me ayudaron rápido con una duda que tuve.

Vaonis

Jul 04, 2025 on Shopify

Every time I needed assistance, Andrea or Fbio were incredibly responsive and helpful. They didn’t just answer questions, they took the lead to refine and adjust the setup when needed. Absolutely recommend this app for both its features and its outstanding support team.