Where Knowledge Meets Innovation
Heylio answers your customers by email (Gmail, Outlook, IMAP) and in your store chat. It finds the order and its tracking, follows your policies and tone, and can act: refund, cancel, change the address, issue a discount code or a gift card. Drafts for approval or automatic sending, plus a test mode that sends nothing. Its knowledge base is built from your store. Every reply and action is logged, and a human can take over at any time.
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