HeyGena | Mobile AI Assistant

Name: HeyGena | Mobile AI Assistant Introduction Video
Uploaded: 2025-06-26T15:45:06Z
Duration: 1 min 33 s
Description: Chat with Gena: Your AI assistant for customer insights and data analytics.

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Chat with Gena: Your AI assistant for customer insights and data analytics.

Chat interface

Phone integration

Database ai

About HeyGena | Mobile AI Assistant

Launched Jun 22, 2025

Built by Shopify

Address

Unit 11k, Capital Business Centre, 22 Carlton Road, South Croydon, ENG, CR2 0BS, GB

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Introduction Video

Description

Stay connected to your business at all times - HeyGena answers by chat or voice, no WI-FI required.

HeyGena keeps your store at your fingertips - no dashboards, no digging. Simply ask Gena and get direct answers about sales, orders, or customers in seconds. Stay connected your way: call, text, or chat with Gena to check metrics, track orders, or review customer history. Beyond answers, Gena acts like your business consultant, spotting patterns and and suggesting actions before you need them. From sales dips to product trends, Gena delivers clear, actionable guidance without complexity.

Call or text Gena to check sales, orders, and customer details on the go.
Get it straight—get the information you need without the extra noise.
Stay connected anywhere with just a cell signal; no Wi-Fi or dashboards needed.
Get proactive updates—Gena reaches out with important changes.

Pros

Easy access via phone: Users can call Gena anytime for quick responses.
Natural language processing: Gena interprets natural English questions for easy data access.
Versatile functionality: Handles both customer support queries and data analytics tasks.
User-friendly chat interface: Simplifies interaction with the AI assistant.
No need for complex dashboards: Simplifies data retrieval with AI-driven responses.

Cons

Potential dependency on phone service: Primarily relies on phone calls for access.
Limited to voice and chat: Might lack integration with other digital platforms.
Potential language processing limitations: May struggle with complex or ambiguous queries.
Possible need for training: Users might need to learn how to phrase questions effectively.
Privacy concerns: Handling sensitive customer and analytics data over voice calls.

Top Helpful Reviews

ProxyWaifus

Sep 05, 2025 on Shopify

I spend most of my day on the road—driving between suppliers, dropping off packages, always on the move. Before, I had to wait until I got back home to check sales or confirm if a customer’s order went through. Now, I just call Gena and get the answer instantly. Last week, I even checked my daily sales while waiting at a red light. At first, I wasn’t sure I’d actually use a voice assistant for my store. But Gena has completely changed the game. Whether it’s sales updates, customer history, or even processing refunds, everything is just a quick question away—no laptop required.

WeGo

Aug 21, 2025 on Shopify

This AI assistant is amazing! HeyGena makes checking sales, orders, and customer data effortless. I love how fast and accurate it is—truly like having a personal business helper anytime

Izkan Nutrition®

Aug 17, 2025 on Shopify

HeyGena is a fantastic AI assistant that makes it super easy to access customer data and analytics, all through chat or voice. It’s like having a personal assistant for your business right on your phone!