Customer Service & Help center

Develop by Shopify

$29

/ Month

Free plan available

Delight your customers with personalised support

Shopify integration

Simple helpdesk

Gmail-like usability

View purchase history

Personalized customer care

Email-based interaction

No ticket id required

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Customer Service & Help center screenshot

About Customer Service & Help center

Launched Apr 16, 2020

Built by Shopify

Address

Washington, DC, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

#A Simple Helpdesk built for Shopify that your customers love * It's simple and your team can get on board without learning anything new. If they use Gmail, they can use this immediately. * With Shopify integration, you can view the complete purchase history of that customer. You will get enough context to take personalized care of that customer * Your customer uses just email, they don't have to remember ticket ID's or login to a portal. It's simple for them too. * With a satisfaction...

Pros

Simple and intuitive interface; easy for the team to adopt, especially if they already use Gmail
Integration with Shopify allows viewing the complete purchase history for personalized customer care
Customers do not need to remember ticket IDs or log into a portal; they can use email for interactions