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Customer Service & Help center logo

Customer Service & Help center

Develop by Shopify

$29

/ Month
Free plan available

Delight your customers with personalised support

Shopify integration
Simple helpdesk
Gmail-like usability
View purchase history
Personalized customer care
Email-based interaction
No ticket id required

About Customer Service & Help center

Launched Apr 16, 2020

Categories

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Description

#A Simple Helpdesk built for Shopify that your customers love * It's simple and your team can get on board without learning anything new. If they use Gmail, they can use this immediately. * With Shopify integration, you can view the complete purchase history of that customer. You will get enough context to take personalized care of that customer * Your customer uses just email, they don't have to remember ticket ID's or login to a portal. It's simple for them too. * With a satisfaction...

#A Simple Helpdesk built for Shopify that your customers love * It's simple and your team can get on board without learning anything new. If they use Gmail, they can use this immediately. * With Shopify integration, you can view the complete purchase history of that customer. You will get enough context to take personalized care of that customer * Your customer uses just email, they don't have to remember ticket ID's or login to a portal. It's simple for them too. * With a satisfaction... more

Pros

  • Simple and intuitive interface; easy for the team to adopt, especially if they already use Gmail
  • Integration with Shopify allows viewing the complete purchase history for personalized customer care
  • Customers do not need to remember ticket IDs or log into a portal; they can use email for interactions

Cons

  • The description and features are repetitive and lack detail
  • Limited information on additional functionalities and customization options

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