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Customer reviews: QR: WhatsApp Marketing + Chat

Develop by QuickReply.ai

Reviews (205)

Overall rating
4.9

What Merchants Think

Overall, merchants are extremely satisfied with the "QR: WhatsApp Marketing + Chat" app. They praise its user-friendly interface, which makes managing customer interactions and marketing campaigns seamless. Many reviews emphasize the app's ability to enhance communication and increase conversions for e-commerce businesses. Additionally, the support team is frequently mentioned for their exceptional service and prompt responses, further contributing to a positive user experience.

Key Strengths

  • User-friendly interface that simplifies broadcasting and customer chats.
  • Exceptional customer support known for quick and reliable service.
  • Effective automation features that streamline customer interaction.
  • Seamless integration with platforms like Shopify.
  • Outstanding onboarding experience with personalized assistance.
  • Powerful analytics and reporting tools for better marketing strategies.
  • Cost-effective solution noted for delivering a high return on investment.

Common Concerns

  • Absence of WhatsApp Pay being noted as a desired feature.
  • The onboarding and implementation process can take varying amounts of time depending on customization requirements.
  • Occasional concerns about the initial cost for higher-tier plans, although generally seen as justified in terms of value.

Final Thoughts

The "QR: WhatsApp Marketing + Chat" app is highly recommended for businesses looking to leverage WhatsApp for marketing and customer engagement. Merchants consistently praise its robust features, ease of use, and top-notch customer support. While there are minor concerns about certain features and setup time, the overall reception is overwhelmingly positive, making it an effective tool for improving communication and driving sales.

HairOriginals

Aug 05, 2024  on Shopify

We've started using QuickReply for our business, and I must say, it's been a smooth experience. The interface is easy to navigate, making it simple to connect with customers directly. I appreciate the convenience they offer by being just a call away when needed, and I value the ability to customize some of their features. It's definitely a helpful tool for anyone looking to streamline their online communication process with customers.

Rosha India

Aug 02, 2024  on Shopify

Excellent customer service, available on required timelines, and work is delivered with utmost professionalism. Great experience !

Craftribal

Aug 01, 2024  on Shopify

We recently integrated Quickreply into our Shopify store for WhatsApp marketing. Initially, we were apprehensive due to previous negative experiences with other platforms. However, Quickreply exceeded our expectations with their excellent service. From the seamless integration process to setup and ongoing customer support, they have proven how powerful WhatsApp can be as a tool for small businesses. A special thanks to Rahul and Deepansh for their exceptional assistance in making the entire experience smooth, effective, and efficient. We highly recommend Quickreply to anyone looking for reliable WhatsApp marketing solutions.

Numakers

Jul 31, 2024  on Shopify

Quickreply is an amazing platform.The Auto responding templates/campaigns and setting up the entire workflow was super smooth. Their customer service is very helpful and prompt in assistance. We are very happy with their services.

Estuary World

Jul 30, 2024  on Shopify

The customer service is exceptionally prompt, which is the best part. While most apps have all the features, for us, being non-technical, the quick response from the technical and customer service team was a crucial factor in choosing Quickreply. The team is always ready to help and ensures things happen swiftly. Our concerns are addressed immediately. Keep up the great work!

Ayushoveda

Jul 26, 2024  on Shopify

Customer service is extremely prompt. That's the best part. Most apps have all the features, but for us , since we are non technical guys, response from the technical and customer service team was an important factor to choose Quickreply. The team is ever ready to get things going. Response is very quick and things happen quickly. Our concerns are addressed promptly. Keep up the good work!

Shopndia

Jul 24, 2024  on Shopify

Using this excellent app from last 1 year and I must say its one of the best app for WhatsApp AI. Must Use!

Mouvair

Jul 23, 2024  on Shopify

Excelente plataforma con gran atención al cliente. Equipo comprometido con ayudarte a resolver cualquier duda o inconveniente que tengas.

Solar For Nature

Jul 22, 2024  on Shopify

Awesome People. This guys are Really brilliant and understand all query with Ease. Approachable. 10/10 for actionable. Looking to have long term business with them.

RangrezaEthnic

Jul 22, 2024  on Shopify

The app is super amazing. The support is too good. The features also really help for the growth of the brand.

Wellfa

Jul 22, 2024  on Shopify

We highly recommend QuickReply for all your WhatsApp marketing needs. From start to finish, the process has been smooth and well-supported. The API is incredibly reliable and accurate, making it easy to send out messages efficiently. Anytime we have a question, the support team is always quick to respond and very helpful, often providing assistance directly through WhatsApp.

Lakshmi Boutique

Jul 16, 2024  on Shopify

5 Reason why I am suggesting this, 1. Quick Reply is easy to setup with Shopify store. 2. The dashboard is user friendly and easy to understand. 3. The customer support is very good. 4. It is very useful tool for business. 5. The backed support is excellent.

The Fun Company

Jul 03, 2024  on Shopify

Quickreply is an affordable solution for brands looking to scale themselves via whatsapp. We found it much better than other competitors in the market. It has helped us reach more customers via whatsapp and solve their queries quicker. QR broadcast marketing with various re-attempts has also helped us gain sales. Their customer service is also quick and they have a solution to all your problems! I would recommend it to fellow middle scale brand owners as well!

JewelEMarket

Jun 28, 2024  on Shopify

This App has been fantastic. . It allows direct, real-time customer engagement, making it easy to send personalized updates and promotions.

OS NUTRITION

May 28, 2024  on Shopify

QuickReply is a highly recommended provider when it comes to "WhatsApp Marketing / Newsletter". We are impressed with the reliability and accuracy of their work. From onboarding to the ongoing process. We were very well supported. The absolutely fair price model should be emphasized. It would be hard to find another provider on the market with such a fair price. Especially with this service! If we had any questions, we could always ask in a WhatsApp group and always received a quick and competent answer. We can highly recommend QuickReply!

Shwet

May 11, 2024  on Shopify

When it comes to features, QuickReply's product is already far better than most of their competition. But the best part about them is not the product, it's their people. See from a technical perspective, sooner or later all the applications can and will add all the features. That's a given. But QuickReply's customer facing team is not just willing but more importantly are eager to listen. The team spends ample time in understanding the requirement and then offer customised solutions. Customer satisfaction aside, in the process they are improving their product every single day. Good product and great people. Don't look any further, it is a no-brainer.

Importikaah

Apr 22, 2024  on Shopify

WhatsApp Marketing & Broadcast has revolutionized the way we connect with our audience, offering seamless and highly effective communication channels. The support team is exceptionally responsive and helpful, making the entire experience truly outstanding.

MyHues Cosmetics

Apr 19, 2024  on Shopify

Our experience with QuickReply has been nothing short of fantastic. Since bringing our brand on board, we've seen a significant improvement in our ability to recover abandoned carts and capture new leads. What really stands out is the support team at QuickReply. They've been incredibly helpful and responsive, guiding us through any challenges we've faced. With QuickReply, we feel more confident than ever in our ability to re-engage customers and boost sales. We're thrilled with the results and would highly recommend QuickReply to any D2C business looking to improve their conversions.

BubbleFig

Apr 17, 2024  on Shopify

This is a great app. Support is excellent and response is really good. They are very professional and helpful. Would recommend this app!

Jeeaayanu Fashion

Apr 05, 2024  on Shopify

I am super satisfied with Quickreply’s services . They are so far the best in their pricing and services. They have always been very prompt and responsive whenever I have Had any problems or queries . I highly recommend them to all the upcoming start-ups without them scaling the business is now unimaginable for me.

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