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Customer reviews: QR: WhatsApp Marketing + Chat

Develop by QuickReply.ai

Reviews (214)

Overall rating
4.9

What Merchants Think

Overall, merchants are extremely satisfied with the "QR: WhatsApp Marketing + Chat" app. They praise its user-friendly interface, which makes managing customer interactions and marketing campaigns seamless. Many reviews emphasize the app's ability to enhance communication and increase conversions for e-commerce businesses. Additionally, the support team is frequently mentioned for their exceptional service and prompt responses, further contributing to a positive user experience.

Key Strengths

  • User-friendly interface that simplifies broadcasting and customer chats.
  • Exceptional customer support known for quick and reliable service.
  • Effective automation features that streamline customer interaction.
  • Seamless integration with platforms like Shopify.
  • Outstanding onboarding experience with personalized assistance.
  • Powerful analytics and reporting tools for better marketing strategies.
  • Cost-effective solution noted for delivering a high return on investment.

Common Concerns

  • Absence of WhatsApp Pay being noted as a desired feature.
  • The onboarding and implementation process can take varying amounts of time depending on customization requirements.
  • Occasional concerns about the initial cost for higher-tier plans, although generally seen as justified in terms of value.

Final Thoughts

The "QR: WhatsApp Marketing + Chat" app is highly recommended for businesses looking to leverage WhatsApp for marketing and customer engagement. Merchants consistently praise its robust features, ease of use, and top-notch customer support. While there are minor concerns about certain features and setup time, the overall reception is overwhelmingly positive, making it an effective tool for improving communication and driving sales.

Evermore

Mar 07, 2025  on Shopify

We had a good experience with Quick Reply. The support was excellent as well, and the dashboard is seamless and works wonderfully. It helped us get traction from the retention. I am enjoying Quick Reply and will recommend it.

PetCentral_AE

Mar 07, 2025  on Shopify

QuickReply WhatsApp Marketing, platform is user-friendly, efficient, and has helped us streamline our customer communication like never before. A huge shoutout to Saloni for her incredible assistance throughout the setup and integration process. Her support, patience, and expertise made everything smooth and hassle-free.

Fit & Flex

Mar 04, 2025  on Shopify

Very supportive team. if I am having any issues they get resolved on the same day as the support staff is very active and helpful

Chai Chun

Mar 04, 2025  on Shopify

Highly recomend, it makes automation seamless and efficient. It simplifies customer communication, saves time, and ensures quick responses, enhancing customer experience effortlessly

JFK Grocery Inc.

Mar 01, 2025  on Shopify

This app has completely transformed how our business handles WhatsApp marketing and customer communication. The interface is intuitive and the features are exactly what we needed to streamline our messaging workflows. What really sets this service apart is the outstanding customer support. Special mention to Debanita who went above and beyond to help us implement the system. Highly recommend this app for any business looking to leverage WhatsApp as a marketing and communication channel!

Activ Life

Feb 28, 2025  on Shopify

We've been using QuickReply for over a year now, and it has truly transformed our WhatsApp communication. From handling customer queries to order-related messaging, the platform is seamless and user-friendly. The support team is always responsive and ensures smooth operations. Highly recommended.

Dreamzhub

Feb 28, 2025  on Shopify

The support ,the service a clients want is only available with quickreply. The team is very enthusiast and i recommend this app to all the ECOM owners

Ved Sanjeevani

Feb 28, 2025  on Shopify

The support ,the service a clients want is only available with quickreply. The team is very enthusiast and i recommend this app to all the ECOM owners

UNCLUTTERED CLOSET

Feb 24, 2025  on Shopify

They onboarded me, saying they had the best support, and they lived up to the promise. Highly recommend them. Unlike other tools, where product folks request review immediately after onboarding, their team asked for the review, only after delivering exceptional services.

PyaraBaby

Feb 21, 2025  on Shopify

I had been looking at a comprehensive whatsapp platform suitable for my needs since a long time now and I must say, I am really happy and satisfied with QuickReply. It has made handling conversations from different platforms and the vast number of queries really easy, made a lot of things simpler through automation and above all, their client support is amazing. You ask them and it's done. Keep it up!

Luxmi Estates

Feb 19, 2025  on Shopify

We’ve had an amazing experience with our WhatsApp messaging partner! The support team is always responsive and helpful, making sure everything runs smoothly. Highly recommended for any business looking to enhance their WhatsApp communication!

Label Shaurya Sanadhya

Feb 13, 2025  on Shopify

We have been using Quickreply for all of our WhatsApp requirements, right from customer chats to broadcast Ad campaigns and all order related communication with our cx. The platform is very user-friendly, and the QR Team is hands on with prompt resolution to all our queries. The experience so far has been super smooth.

ECOSOUL HOME INDIA

Feb 06, 2025  on Shopify

We are extremely satisfied with the API, app, and software. The entire system runs smoothly, making our operations seamless. The team managing the project has been outstanding, ensuring everything is on point. A special mention to Saloni, who has been handling our complete project with dedication. Her 24x7 availability and proactive support have been invaluable in keeping our operations running effortlessly. Highly recommended!

indeloom

Feb 03, 2025  on Shopify

Amazing app for remarketing and converting abandoned carts for our store. And super helpful customer staff especially Debanita.

theblueknot

Jan 24, 2025  on Shopify

We have been using Quickreply for all our WhatsApp requirements, from customer chats to broadcast Ad campaigns. The platform is user-friendly, and the QR Team is hands-on with prompt resolution to all our queries. The experience so far has been super smooth with organized and easy-to-filter-out chats.

K9 Vitality

Jan 24, 2025  on Shopify

Amazing tool, after trying 3-4 options we finally settled with Quickreply. Great support - quick response and helps with all the queries.

monorex

Jan 23, 2025  on Shopify

Great onboarding experience! The platform is user-friendly, and the support team is responsive and helpful. Highly recommended for seamless communication solutions!

GiftingStudio.in

Jan 14, 2025  on Shopify

After trying multiple WhatsApp API solutions, including Pragma, Bitespeed, Interakt, and AI Sensy, we’ve finally settled with QuickReply and I must say, it’s been a game-changer for our business. A special shoutout to QuickReply for offering best-in-class features and, more importantly, for their exceptional customization capabilities. Over my 4-year journey with various providers, I haven't seen anyone match this level of tailored support. Whether it's automating eCommerce flows or configuring unique campaign requirements, they’ve delivered beyond expectations. Initially, I was skeptical about investing ₹16,000/month for the Plus Plan, but it’s turned out to be worth every penny for the features and support they provide. The onboarding and implementation process can take around 10-20 days, depending on your specific requirements. I’d like to personally thank Deepash, Rahul, Rinkesh, and the technical team for their dedication and understanding of our needs. The only feature I’m currently missing is WhatsApp Pay, and I’m hopeful they’ll roll it out soon! Highly recommend QuickReply for anyone looking to scale their business through WhatsApp automation!

Label By Mohita

Jan 14, 2025  on Shopify

We've been using Quickreply for all our WhatsApp needs, from customer chats to broadcast ad campaigns. The platform is user-friendly, and the QR team provides prompt support for all queries. Our experience has been seamless, with well-organized and easily filtered chats.

Karuna Khaitan

Jan 08, 2025  on Shopify

Quickreply has provided us with a smooth onboarding experience. The team was supportive and always available whenever we needed assistance. Highly recommended!

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