HearAbout asks buyers “How did you hear about us?” on the Thank you and Order status pages, with one tap to answer. Start from 12 ready-made channels such as TikTok, Instagram, podcasts and friends, or write your own. Each answer is saved with its order and tagged in Shopify, like hdyhau:tiktok. Results show sales by channel, plus how answers compare with last click. Add NPS or text follow-ups, pick who sees the survey, reward answers with a code, and send answers to Flow or Sheets.
Turn one-time buyers into lifetime customers
Onsite & Post-Purchase Surveys for Attribution, Insight...
Post-Purchase Surveys, On-Site Surveys, Email Surveys &...
Learn what your customers want, and where they're coming...