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Customer reviews: Elevar Conversion Tracking

Develop by Elevar

Reviews (142)

Overall rating
4.6

What Merchants Think

The Elevar Conversion Tracking app is highly praised by many merchants for its ability to significantly improve tracking accuracy and boost sales through enhanced conversion data. Users report positive experiences with the app’s efficient customer service and seamless setup process, often highlighting individual team members for their exceptional support. Some users, however, encountered serious issues that led to significant financial impacts, citing ineffective tracking and poor customer communication as core problems. Despite these concerns, many consider Elevar a valuable tool for optimizing ecommerce data tracking.

Key Strengths

  • Improvement in tracking accuracy and event capture across multiple platforms.
  • Excellent and knowledgeable customer support, with specific praise for team members like Iago Gomes and Sourabh Sharma.
  • Smooth implementation process and professional handling of setup.
  • Provision of comprehensive guides and documentation for installation and use.
  • Ability to enhance marketing efforts through improved data collection and application.

Common Concerns

  • Serious tracking inaccuracies experienced by some users, leading to substantial financial losses.
  • Inadequate communication regarding changes that impact functionality, such as integrations with platforms like Klaviyo.
  • Issues with support responsiveness and resolution of complex problems.
  • Concerns about pricing plans not being advantageous after switching.
  • Challenges with integrating and maintaining tracking across complex ecommerce setups.

Final Thoughts

Overall, Elevar Conversion Tracking is regarded by many users as a powerful tool for enhancing ecommerce tracking and data accuracy. Its effectiveness, combined with a strong support team, makes it a recommended solution for merchants looking to optimize their tracking capabilities. However, significant negative experiences point to potential areas for caution—the app's value might depend heavily on the quality of initial setup and ongoing support. Merchants are advised to ensure expert installation and maintain proactive communication with the support team to fully leverage its benefits.

Magnifaïk

Nov 25, 2024  on Shopify

We recently had the pleasure of working with Sourabh Sharma on integrating the Elevar app into our Shopify store, and I was impressed by the experience. Sourabh demonstrated deep expertise and strong dedication to delivering a seamless setup Throughout the project, Sourabh ensured clear and effective communication, keeping us updated at every step while addressing all our questions and concerns with patience and precision. I highly recommend the help of the Elevar team for implementing this solution on your website!

Whistlefish

Nov 11, 2024  on Shopify

We are on the Business tier of the app and have found the team at Elevar to be very helpful in getting us onboarded. They have a great technical understanding of both Client and Server-side tracking and GTM.

Lofta

Nov 06, 2024  on Shopify

Great peace of mind to know that conversions and pixels are connected properly. Super easy Shopify integration, we mainly use this as data layer. We also paid for the GTM account cleanup and the person assigned to our account was very knowledgable. Great value for the money.

Bare Necessities

Oct 24, 2024  on Shopify

Our experience with Elevar has been nothing but professional. The team, especially Darshak Patel, is incredibly knowledgeable on setting up the various marketing channels for tracking as well as GTM setups. Darshak has spent numerous hours on calls with myself walking me through different integrations as well as verifying all the channels are set up properly and tracking data as expected. I highly recommend Elevar, and I would recommend you request Darshak as your implementation leader.

Thread Performance

Oct 24, 2024  on Shopify

Great team at Elevar! Easy implementation process and they were supportive through the whole transition.

Arcadia Publishing

Oct 20, 2024  on Shopify

This app is highly underappreciated. Elevar is more than a server-side conversion tracking optimization app. Elevar also provides support with GTM tags, installation of tracking pixels, and integrations of your Shopify store with Google Analytics event tracking. Their support and documentation are truly world class. I've attended two of Elevar's conferences it is very evident by listening to the content of the presenters that Elevar rubs elbows with those on the cutting edge of ecommerce. The founder of Elevar recruits only the best analysts and marketers in the world, so their depth of knowledge on conversion tracking and marketing are second to none. If you want to take your ad marketing, analytics, and CRO to the next level while future proofing your website from increasing client browser restrictions, I highly recommend installing this app. It is a no-brainer and your marketing teams will thank you!

Arcadia Publishing

Oct 16, 2024  on Shopify

This app is highly underappreciated. Elevar is more than a server-side conversion tracking service. They also provide support with GTM tags and Google Analytics integrations. Their support and documentation are world class. I've attended two of their conferences and learned so much about CRO, business growth strategies, and marketing. The founder of Elevar recruits only the best analysts marketers in the world, so their depth of knowledge on conversion tracking are second to none. If you want to take your ad marketing to the next level and future proof your website, I highly recommend installing this app. It is a no-brainer!

Tracie Martyn

Oct 08, 2024  on Shopify

Very grateful to the Elevar team, they care and are very knowledgeable a powerful combination, thank you !

Minimify

Oct 02, 2024  on Shopify

Updated** I had issues at the start due to my old tracking, however Paul from Elevar helped me out resolve our issues.

Well Portra

Sep 22, 2024  on Shopify

The team at Elevar has a tech support beyond 5 star. They helped us with our tagging and tracking. And the App is working perfectly, we have 100% matching events.

Codex Labs Corp

Sep 16, 2024  on Shopify

Wow very professional and make sure everything is smooth with there support the app is also working well. Getting way more data on GA as well as Facebook.

Marathon Watch

Sep 03, 2024  on Shopify

I recently collaborated with Sourabh Sharma on implementing the Elevar app for our Shopify store, and I am thoroughly impressed with the experience. From the outset, Sourabh demonstrated exceptional professionalism, expertise, and commitment to ensuring a seamless setup process. Sourabh maintained clear and effective communication throughout the project, keeping us informed at every stage and addressing all our questions and concerns with patience and clarity. His ability to work collaboratively with our team made the entire process smooth and efficient. The implementation was completed on schedule, and the results have been excellent. Our conversion tracking is now more precise, and we've already observed improvements in our Meta and Klaviyo performance due to the session enrichment feature. I highly recommend Sourabh and the Elevar app to any Shopify store seeking to enhance their conversion tracking capabilities. His dedication to customer satisfaction and technical proficiency truly distinguish him. Thank you, Sourabh, for your outstanding service!

Titan Fitness

Aug 20, 2024  on Shopify

Worth every dollar. We paid for Elevar's white glove implementation for our 3 brands migrating to Shopify Plus and I'm glad we did. Sourabh was amazing and made the setup seamless and tailored exactly to what we needed. I highly recommend Elevar and their services team.

Golden Steer

Aug 18, 2024  on Shopify

I worked with Iago on implementation and he was extremely diligent, professional, helpful, and kind. He taught me a lot about Elevar throughout the process as well, which I really appreciated.

Lilly Skin

Aug 05, 2024  on Shopify

Iago didi a perfect job ! Accuracy 100% now thanks to him !

Ever Vessel

Jul 29, 2024  on Shopify

The team at Elevar have been really supportive in getting our tracking properly sorted especially as as we have a static headless Shopify site, nothing is normal. Not just getting it up and running smoothly but also making sure when changes need to be done with new events added I know who to ask to get it sorted right in the first place. Thanks Mario and the team at Elevar. Cheers Tim

EXALT

Jul 28, 2024  on Shopify

AMAZING support. Makes GTM super easy to understand and takes away all the mystery of it without the need to pay silly money with an agency setup. HIGHLY recommend :)

Office Human

Jul 24, 2024  on Shopify

Amazing and much needed app for an ecommerce shop! It is quite intuitive and relatively easy to install, but if you are doing it yourself, you need to know a bit what you are doing. Elevar has a comprehensive guide to install it yourself, and if you follow it with full attention, you will manage to install it. The support team at Elevar is amazing, fast to respond, and really helpful! This is the best tracking app to have!

Sozy

Jul 23, 2024  on Shopify

Loved their onboarding process! Sourabh was legendary

United RV Parts

Jun 27, 2024  on Shopify

Amazing support and incredible improvement in our ad and email performance!

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