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Customer reviews: Growave: Loyalty & Wishlist

Develop by Growave

Reviews (1,181)

Overall rating
4.8

What Merchants Think

Merchants generally appreciate "Growave: Loyalty & Wishlist" for its comprehensive features and exceptional customer support. The app is seen as a valuable tool that effectively combines loyalty programs, reviews, and wishlists in an easy-to-use package, making it suitable for small and large businesses alike. Many have highlighted the supportive and responsive nature of the Growave team, which is considered invaluable for ensuring smooth setup and operation.

Key Strengths

  • Exceptional customer support with quick response times and thorough assistance.
  • Easy integration with Shopify stores and seamless onboarding process.
  • Comprehensive app features combining loyalty programs, reviews, and wishlist functions.
  • Helpful customization and user-friendly functionalities.
  • Positive impact on customer engagement and revenue generation.

Common Concerns

  • Users report issues with setup and unintended activation of features leading to customer communication mishaps.
  • Challenges with theme updates affecting app functionality.
  • Lack of certain online resources and demo modes for setup testing.
  • Concerns over communication issues with the support team for some users.

Final Thoughts

The overall reception of Growave is largely positive, with its robust features and excellent customer support being key highlights. However, there are some areas for improvement, particularly concerning setup communications and integrations. Despite these issues, the app remains a recommended choice for those seeking an all-in-one solution for customer loyalty and engagement on their Shopify platforms.

ABĒCA Naturals

Aug 08, 2025  on Shopify

LOVE This app! The reviews is very cool and helpful.

Minisforum KR

Aug 03, 2025  on Shopify

support is great

Bare-ish

Aug 02, 2025  on Shopify

I just installed the Growave app on my store to utilize the wishlist offering and was having some issues installing some features. The Growave team were very helpful and they rectified my issue immediately and smoothly. Thank you very much to Sergio and the team for the support and professionalism. Bare-ish Team

LEANFIT®

Aug 01, 2025  on Shopify

Growave’s support team (Bak & Sergio) are incredible! They responded to my request right away, were super efficient, and resolved the issue immediately. It’s rare to find support this fast and helpful. Truly appreciate how seamless the experience was—thank you for making everything so easy!

Malira SRL

Jul 29, 2025  on Shopify

We recently implemented Growave to power the wishlist functionality on our Shopify store, and we are thoroughly impressed. The software stands out not only for its robust feature set but also for how seamlessly it integrates into our existing e‑commerce setup. The Growave team is incredibly professional, fast, and supportive—always ready to assist with clear guidance and real technical know-how. Highly recommended.

TK Clothing Inc

Jul 26, 2025  on Shopify

We love how quick the responses are for support. They followup, listen, and fix when needed. - This happens occasionally when Shopify makes changes, and Growave is quick to update, and implement. The app itself is well integrated, has many features we needed

Maiyko

Jul 16, 2025  on Shopify

Technical Support is very good thank you for your help, they solve all problems. we are using reviews, wish list and royalty. I think thats the best app which has a lot of options in it. The interface designs and ease of use are all very nice.

termatree

Jul 15, 2025  on Shopify

We’ve been using Growave at Termatree and are genuinely impressed with the quality of their customer support. Recently, we reached out with a request to enable a specific feature. Not only did the support team respond promptly, but they also took the time to understand our use case and went above and beyond. Bloom, in particular, was exceptionally helpful, professional, and thoughtful in responses. It’s rare to come across a team that combines such responsiveness with genuine care for their customers' needs. Highly recommended for any Shopify store looking for a feature-rich, well-supported loyalty and engagement platform. Thank you again to the Growave team!

RAUSCH

Jul 15, 2025  on Shopify

Friendly and helpful support, great tool for reviews, rewards and more

Endless Rose

Jul 11, 2025  on Shopify

RAWKANVAS NZ

Jul 07, 2025  on Shopify

Great app. I love how it's reviews, loyalty, referral, wishlist and so much more all in one. Great customer support and really easy to integrate and amend branding to suit your business

PenSachi

Jul 07, 2025  on Shopify

Great app and customer service! I had an issue with the customer account login/sign-up, and Jay and Annie helped find a quick way to solve the problem.

Cloudism

Jul 06, 2025  on Shopify

I’ve been using Growave for a year, and I’ve seen the platform evolve significantly. The app is very user-friendly, making it easy to navigate and utilize all its features. The continuous updates have brought a ton of great improvements, enhancing my overall experience. I appreciate how they listen to user feedback and implement changes that truly make a difference. I will definitely continue using Growave to further enhance my experience. Highly recommend it for anyone looking to optimize their platform!

Tots N Paws

Jun 29, 2025  on Shopify

Great loyalty and wishlist app! Even on free plan, they got awesome features which can really helpful for customer retention.

Zaida

Jun 25, 2025  on Shopify

Growave is amazing so far, it has been a seemless integration with our store & the features cover everything we've been looking for.

Mio Listići

Jun 25, 2025  on Shopify

Absolutely amazing experience so far – especially thanks to Begi! She helped me set up and fully customize the loyalty program in my own language, answered every question in record time, and made onboarding feel effortless. In under 10 days, I’ve already received 100+ positive reviews and have over 150,000 loyalty points pending – can’t wait to see these customers return and redeem. The real results are coming in the next 1–2 months, but for now – 10/10 for the support and functionality. Highly recommend.

KYOTO NISHIKINO

Jun 22, 2025  on Shopify

We’ve had a great experience using Growave! The app works smoothly and offers all the key features we need, from wishlists to rewards. Most of all, the support team is amazing — fast, friendly, and truly helpful. They quickly solved some display issues and even followed up until everything was perfect. Highly recommended to any store looking to boost customer engagement! Thank you, Growave team!

Lotus Piercings NL

Jun 11, 2025  on Shopify

Very good costumer service! Really happy with this app and looking forward to grow together!

Royal Retros

Jun 10, 2025  on Shopify

We have used it for a few years. The app works great, pricing is fair and customer support is helpful and fast.

Specialty Coffee Wholesale

Jun 07, 2025  on Shopify

Growave is an excellent tool. Fantastic and ultra fast support.

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