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Customer reviews: Growave: Loyalty & Wishlist

Develop by Shopify

Reviews (1,215)

Overall rating
4.8

What Merchants Think

Merchants generally appreciate "Growave: Loyalty & Wishlist" for its comprehensive features and exceptional customer support. The app is seen as a valuable tool that effectively combines loyalty programs, reviews, and wishlists in an easy-to-use package, making it suitable for small and large businesses alike. Many have highlighted the supportive and responsive nature of the Growave team, which is considered invaluable for ensuring smooth setup and operation.

Key Strengths

  • Exceptional customer support with quick response times and thorough assistance.
  • Easy integration with Shopify stores and seamless onboarding process.
  • Comprehensive app features combining loyalty programs, reviews, and wishlist functions.
  • Helpful customization and user-friendly functionalities.
  • Positive impact on customer engagement and revenue generation.

Common Concerns

  • Users report issues with setup and unintended activation of features leading to customer communication mishaps.
  • Challenges with theme updates affecting app functionality.
  • Lack of certain online resources and demo modes for setup testing.
  • Concerns over communication issues with the support team for some users.

Final Thoughts

The overall reception of Growave is largely positive, with its robust features and excellent customer support being key highlights. However, there are some areas for improvement, particularly concerning setup communications and integrations. Despite these issues, the app remains a recommended choice for those seeking an all-in-one solution for customer loyalty and engagement on their Shopify platforms.

Lidor Bar

Jan 25, 2026  on Shopify

הצוות נהדר ועוזר בצורה מהירה ועם המון סבלנות. כיף לבנות ככה מועדון לקוחות

Asian Pantry

Jan 18, 2026  on Shopify

Jay has been incredibly helpful with any request you send his way!

MODAMONDO

Jan 18, 2026  on Shopify

Growave is an absolute must-have app for any serious e-commerce store. We've been using it on our premium fashion store and it has exceeded our expectations in every way. Why Growave stands out: The app seamlessly integrates multiple essential features - wishlist, reviews, loyalty programs, and more - all in one place. This consolidation not only saves money compared to using separate apps, but also ensures everything works together flawlessly. The customization options are excellent, allowing us to maintain our brand's premium aesthetic while adding powerful functionality. The wishlist feature, in particular, has been a game-changer for customer engagement. Exceptional Support Team: What truly sets Growave apart is their support team - they operate at the highest level. When we needed custom styling adjustments, they went above and beyond, even making exceptions to help us achieve our exact design requirements. The team were responsive, professional, and genuinely committed to ensuring we got exactly what we needed. If you're looking for a comprehensive, reliable app with world-class support, Growave is the answer. Every online store should have this app. The combination of powerful features and outstanding customer service makes it an easy 5-star recommendation. Highly recommended!

Birch Babe

Jan 17, 2026  on Shopify

Tokkalütött

Jan 16, 2026  on Shopify

This Shopify app is much more than we expected at first. It offers many features that help organize and improve your store, making it unique. The support team is amazing — kind, fast, and helpful. We highly recommend Growave for anyone who wants to take their store to the next level.

Genactiv

Jan 16, 2026  on Shopify

Great customer service, very helpful and efficient!

MARMOR HOUSE

Jan 15, 2026  on Shopify

Our onboarding process with Growave was simply perfect. You were there for us every step of the way, answering every single question with patience and kindness. It feels great to know we have such a supportive team behind us. We’re really happy with the app and the outstanding service. Thank you!

Tala Cooking

Jan 09, 2026  on Shopify

Very quick to respond and even quicker to resolve the issue at hand. Great support team.

Fill Happy

Jan 07, 2026  on Shopify

the customer service is incredible helpful and past. THE BEST!!!

FOX & WOLF

Jan 06, 2026  on Shopify

We have been with Growave for over a year now. The app works really well. We love the loyalty, review and referral options. Support is quick and helpful.

HalloGeschenk.de

Dec 21, 2025  on Shopify

WOW! Growave combines wishlists, rewards, and reviews into a single system. This alone allowed us to significantly reduce the number of apps running in our store. Even more importantly, Growave is the first solution we have used that works reliably, professionally, and consistently. For the first time, we have seen that our customers do not just notice wishlists, but actually use them actively. This is not due to a single feature, but because Growave’s experience and thoughtful implementation can be felt throughout the entire system. This level of consistency and usability was something we clearly missed with our previous provider. The email notifications are well structured, logically designed, and highly customizable. The rewards system also stands out with features we have not found in other solutions. One particular highlight is the ability to offer free shipping as a reward for sharing on Facebook. The presentation of the reviews is outstanding as well. On mobile, two subtle icons are displayed that do not interfere with the user experience. On desktop, two floating bars form a clean and visually harmonious unit. Colors, spacing, and many other details can be customized extensively, allowing everything to blend seamlessly into the individual shop design. And if something does not fit perfectly right away, a fast, friendly, and highly dedicated support team is always there to help. Special thanks to the entire team, and especially to Joel, for his outstanding and truly invaluable support. Overall, Growave is a well-thought-out, powerful all-in-one solution that not only excels technically but also performs reliably in everyday use. For us, Growave has become much more than just a tool – it is a true growth partner that makes our shop noticeably more professional and scales alongside our business. We would not want to run our store without it. It is definitely worth taking a closer look.

Camu Organic

Dec 19, 2025  on Shopify

Growave has been an effective solution for building customer loyalty, increasing repeat purchases, and collecting verified product reviews. The integration of loyalty, referral, and review features allows us to create a seamless customer journey from purchase to post-purchase engagement. The platform is flexible and easy to manage, and the Growave support team has been responsive whenever we needed assistance. Overall, Growave adds real value to our Shopify store and supports sustainable customer growth.

Sake Ichiban

Dec 10, 2025  on Shopify

I luckily managed to resolve the issue on my own right after I send an email to Growave, but their response was prompt and they even emailed me the next day to see if everything is running smoothly after resolving the problem. Very caring for their customers. You can't get this kind of service a lot recently. Thanks guys.

Makari Shop

Dec 08, 2025  on Shopify

Best rewards app - great support and integration is seamless.

Innovative Journaling

Dec 06, 2025  on Shopify

I had a recent experience with not being able to contact support for about one month. Finally we connected and figured out why. They handled my problem with extreme efficiency and professionalism. Honestly, things were done in an almost instantly like in a live setting.

Painted Door on Main

Dec 02, 2025  on Shopify

The app is great for our gift shop. Helps earn trust with our new customers by seeing product and store reviews. It's an easy way for us to reward customer as our business model makes it difficult to do cross-store sales. Had an issue and was easily able to get help from Wade. Thank you.

Aoyama Flower Market

Nov 30, 2025  on Shopify

Service was quick and accurate, with proactive follow-ups that kept me reassured even when my work took a little longer.

badr.se

Nov 29, 2025  on Shopify

Very good rating app, and a wonderful support. A must have for any e-commerce.

Chafolio

Nov 29, 2025  on Shopify

Great customer service

HR Tactical Innovations

Nov 25, 2025  on Shopify

Outstanding Support & Huge Upgrade From SWYM I switched to Growave after dealing with poor service and significant slowdown issues with SWYM’s wishlist app — and I couldn’t be happier with the move. Katrina from the Growwave team has been incredible throughout the entire migration process. She personally helped transfer all of my customers’ wishlist data over, and she did it with amazing attention to detail. Everything carried over seamlessly. Not only was the transition smooth, but my site speed immediately improved. The wishlist feature now loads faster, feels cleaner, and blends perfectly into my storefront. The app itself is extremely user-friendly, packed with features, and offers a ton of value for the price. Huge thanks to Katrina and the Growave team — exceptional service, great performance, and honestly a night-and-day difference from my previous provider.

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