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Customer reviews: Nabu for Google Shopping Feed

Reviews (835)

Overall rating
4.8

What Merchants Think

Overall, merchants find "Nabu for Google Shopping Feed" to be a beneficial tool, especially for those managing large product catalogs. It simplifies the process of creating and maintaining Google Shopping Feeds, offering a user-friendly interface and efficient integration with Google Merchant Center. Merchants frequently praise the app's intuitive design, comprehensive features, and excellent customer support, particularly highlighting specific team members for their outstanding assistance. However, some users experience challenges, particularly concerning subscription issues and technical difficulties.

Key Strengths

  • User-friendly and intuitive interface
  • Streamlined and efficient setup process
  • Exceptional customer support, often praised for responsiveness and problem-solving
  • Powerful AI features that enhance product feed quality
  • Automated syncing and data management with Google Merchant Center
  • Strong time-saving capabilities, particularly for large catalogs

Common Concerns

  • Issues with subscription cancellations and unexpected charges
  • Technical problems leading to data sync issues or feed errors
  • Some feature limitations compared to advertised capabilities
  • Complexity in handling large product numbers efficiently
  • Concerns over inadequate communication about subscription changes

Final Thoughts

Nabu for Google Shopping Feed generally receives positive reviews for its functionality and support, making it a valuable tool for e-commerce businesses looking to optimize their Google Shopping presence. While it excels in providing a user-friendly and effective solution for feed management, potential users should be aware of some recurring concerns related to subscription handling and occasional technical difficulties. Despite these issues, many users find their overall experience with Nabu beneficial and recommend it for improving product visibility and sales efficiency on Google Shopping.

Neonific

Jun 26, 2024  on Shopify

Received a free consultation...the app seems to be more advanced than the native google shopping app.

Celeb Wear Shop

Jun 23, 2024  on Shopify

This app is great for GMC users. Customer support is top notch. I got all the help I needed regarding merchant center

MAGBELLA

Jun 10, 2024  on Shopify

Despite friendly customer service, especially Shubham, I am extremely on it, and angry. I have no more patience with them. I've been installing their app since June 3. But nothing works. The FR feeds are incomplete and not at all optimal. The other feeds don't work. It was agreed that if I activate a $79 subscription, they should take care of setting this up for me. But it doesn't work and I have to wait. The answer is Shopify's, Google's and other apps' fault, and it's up to me to do things I don't understand. My international configuration is very simple. If I have to pay $79 a month, I have a right to expect it to work. A lot of frustration and wasted time. I'll give them another 48 hours.

MWH of Sweden

Jun 09, 2024  on Shopify

I'm very happy with the Nabu app for Google Shopping Feed! It's incredibly easy to use, making it simple even for those who aren't very tech-savvy. The interface is intuitive, and everything is laid out in a way that makes it quick to get started and efficient to manage your Google Shopping feeds. One of the standout features of this app is the exceptional customer support. The support team is not only friendly but also extremely knowledgeable and eager to help with any questions or issues that arise. They respond promptly and go above and beyond to ensure that users have a smooth and positive experience.

KM Solar - Kimberly Dunker

Jun 05, 2024  on Shopify

Tolle App, sehr guter support. Die Mitarbeiter scheinen wirklich bemüht und kennen sich super aus. Die App funktioniert gut und hat tolle Features, wie eine AI, die dabei hilft, die Produkte zu optimieren.

Marino.AE

Jun 02, 2024  on Shopify

saves so much money by eliminating to hire a google analytical person. their love support is amazing and the Ai solves most of the issues

Survivalist Stockroom

May 27, 2024  on Shopify

I got a great personal assistant (Priya Singh) who is personally helping me get my site Google approved on behalf of Nabu. Awesome

Linen Times

May 16, 2024  on Shopify

I have been using it for a while. Although bugs sometimes occur, they will try their best to solve them. Although the monthly rental fee is not competitive, it is overall good and relatively stable.

Sparkala

May 15, 2024  on Shopify

Good app with great features for fine-tuning your Google Shopping Feed. I am particularly impressed with the AI components which help save considerable time. More impressive still was the assistance and customer service I received from Priya, who was able to promptly offer constructive help.

QueenBoho

Apr 23, 2024  on Shopify

Ashwitha is truly fantastic! the service was excellent. We communicated for several hours and completely resolved my issues. You should really be proud to have such an expert. I will definitely recommend your app to many others.

GARBELLE

Apr 10, 2024  on Shopify

L'application de flux multilingue Google Shopping la plus ergonomique et la plus intuitive. Je recommande à 100% et le support client est top !

WEDOART-IL

Apr 09, 2024  on Shopify

I installed the app about three months ago and would like to recommend it, especially to the development and support team. After the installation, I saw an increase in visits to the store; the number of visitors increased gradually while I spent a lot of time optimizing the presentation of the products with the help of the application. But, as mentioned, their strength is in technical support, whether in chat, email, or video calls. Every question and request I had was answered professionally and quickly, and in general, they give you the feeling that you are the most important customer in the company. In conclusion, if you are undecided, I recommend it.

Alloy Collectors

Apr 05, 2024  on Shopify

So far the app is great and a very simple way to connect our store to google shopping / merchant center. I did have an issue with our stores shipping information over riding our current google shopping detail - causing all of our products to be declined - but this was fixed quite quickly after speaking to the team. Hopefully will be using this service more moving forward.

Cristal Necklace

Apr 04, 2024  on Shopify

Very good after-sales service, I had a problem regarding the synchronization of my products, I contacted the after-sales service and I was put in touch with a very friendly agent who was able to answer my questions and offer me a solution quickly .

UKASSNI

Apr 03, 2024  on Shopify

100% a difference maker for my business - our products are now visible on Google and starting to sell. Easy to use - plenty of info given on how to improve your google rankings. Match it with your Google Smart campaigns and the sales will roll in.

Luxparfumpass

Mar 28, 2024  on Shopify

This app has an amazing customer service support . Priya was very kind and helpful with an issue from my GMC. She offered to help me immediately. The app is really easy to use and the Ai technology takes it to another level.

FUNNYFUZZY

Mar 27, 2024  on Shopify

The customer service was very patient with us.Nabu for Google Feed has been a great help for us to create feeds for multi-country markets.

Herzschmuck

Mar 26, 2024  on Shopify

I am compelled to share our deeply unsatisfactory experience with Adnabu for Google Shopping, a Shopify app designed for transferring and optimizing products on Google Shopping. Despite its promising features, our journey with Adnabu turned into a nightmare of inefficiency and unprofessionalism. Over several weeks, we painstakingly optimized over 18 feeds, each tailored for a different country and language. This involved numerous bulk edits and extensive manual optimization with Adnabu's AI tools. We even hired a freelancer, investing over $500 to ensure our feeds were meticulously refined. However, our hard work was obliterated overnight on March 15th when all our optimizations disappeared following a bug fix by Adnabu's technical team. This loss represented not just a significant financial blow but also weeks of wasted effort. Our attempts to resolve the issue were met with endless, unsatisfying email exchanges. Initially, Adnabu's team denied any system logs indicating resets on our end. When we demanded compensation for our financial losses, the blame was unjustly shifted onto us, with accusations of manually or bulk resetting our products. This unprofessional behavior escalated, portraying us as liars unwilling to accept fault for our actions, despite our nearly decade-long experience running an online shop. Although Adnabu managed to recover 1,800 of the 6,000 optimized products through backups, this was a small consolation. A conversation with CEO Salil, who promised to look into the matter, led nowhere. After days of silence, he claimed that backups from March 14th showed no signs of the optimizations we had made, further casting doubt on our efforts and integrity. This experience has not only resulted in significant financial and time loss but has also exposed Adnabu's inability to stand by their product's failures and their quickness to blame customers. Such unprofessional conduct and lack of accountability are unacceptable. I strongly advise against using Adnabu for Google Shopping if you value your time, effort, and business integrity.

Blogside

Mar 22, 2024  on Shopify

Great plugin and support! It makes simple the complex work to manage the complexity of Google data feed. Install is very simple. We've easy upload all items details to Google Merchant Center and now we're waiting for the results on Google Ads... Support for this plugin makes the difference.

Rolling Mavericks

Mar 18, 2024  on Shopify

I've been using the app the last few months. I ran into an issue with Google Merchant errors and the team at Nabu was on top of it, really helping out and solving the problems in no time. They also advised me on some changes I should make. Based on my experience with Nabu I highly recommend them.

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