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Customer reviews: Nabu for Google Shopping Feed

Reviews (469)

Overall rating
4.8

What Merchants Think

Overall, merchants find "Nabu for Google Shopping Feed" to be a beneficial tool, especially for those managing large product catalogs. It simplifies the process of creating and maintaining Google Shopping Feeds, offering a user-friendly interface and efficient integration with Google Merchant Center. Merchants frequently praise the app's intuitive design, comprehensive features, and excellent customer support, particularly highlighting specific team members for their outstanding assistance. However, some users experience challenges, particularly concerning subscription issues and technical difficulties.

Key Strengths

  • User-friendly and intuitive interface
  • Streamlined and efficient setup process
  • Exceptional customer support, often praised for responsiveness and problem-solving
  • Powerful AI features that enhance product feed quality
  • Automated syncing and data management with Google Merchant Center
  • Strong time-saving capabilities, particularly for large catalogs

Common Concerns

  • Issues with subscription cancellations and unexpected charges
  • Technical problems leading to data sync issues or feed errors
  • Some feature limitations compared to advertised capabilities
  • Complexity in handling large product numbers efficiently
  • Concerns over inadequate communication about subscription changes

Final Thoughts

Nabu for Google Shopping Feed generally receives positive reviews for its functionality and support, making it a valuable tool for e-commerce businesses looking to optimize their Google Shopping presence. While it excels in providing a user-friendly and effective solution for feed management, potential users should be aware of some recurring concerns related to subscription handling and occasional technical difficulties. Despite these issues, many users find their overall experience with Nabu beneficial and recommend it for improving product visibility and sales efficiency on Google Shopping.

TecnoRoyal

Aug 04, 2025  on Shopify

This app is truly amazing! It's amazing how it manages to arrange ads so they're visible on Google, Bing, and social media. It works great, and I can say I've seen real results. One of the things that impressed me most was the support. We run a multilingual store and have two top-level domains, so there were some difficulties with the second language. But the support team was always available and ready to help. Ashwitha, in particular, was wonderful! She helped me every day with setup, fixing errors, and offering helpful advice. Thanks to her help and that of the staff, everything now works perfectly, and I couldn't be happier. If you're looking for an app that helps you improve your online ads and offers cutting-edge support, don't hesitate! Choose it without a second thought. Thank you all so much!

BETTERGUARDS

Aug 01, 2025  on Shopify

Just downloaded and configured app. This review is based on initial ease of set up and customer support. SetUp is easy and customer support is next level. Neha was amazing.

LINE NATURA

Jul 31, 2025  on Shopify

After upgrading for a 14 days trial, when we wanted to rollback to previous plan, it had increased +25% the price and they told me that “it is Shopify who manages it and they could do nothing”. We know that if they want, they can refund, but they lied to us. Be careful. We will unsubscribe as soon as we find a new Mechant Center connector supplier.

Luxiface.com

Jul 19, 2025  on Shopify

Excellent app, tried many apps before, but this app gives all solutions to most of the requirements with multiple functionalities. UI/UX is also far better than other apps that I have tried before. AI functionality is best suited to generate and send additional data to GMC. The currency inconsistency issue is also resolved after installing this app. Highly recommended if you are selling to multiple international markets and in multiple currencies.

TallowRx

Jul 15, 2025  on Shopify

The customer service is what truly made me a loyal customer. Their team is quick to respond and incredibly helpful and the app makes everything even easier.

Hartlepool Plumbing Supplies

Jul 14, 2025  on Shopify

Ashwitha from support was very helpful. We asked if Nabu would be able to help with our our google merchant center suspension for misrepresentation. Although she stated she was not sure it that was something that could definitely be resolved for us, she still did checks on our website, policies etc as well as some suggestions for us to use.

The Warehouse Salon

Jul 11, 2025  on Shopify

Been using so many feed apps, this is by far one of the best to fully take your store to the next level .. form Customer support to actually optimizing your feed!

flyliving

Jun 30, 2025  on Shopify

Bislang bin ich sehr zufrieden. Die App macht es mir einfacher, Google Merchant Fehler zu beheben (age group und gender) und so mein Listing bei Google zu verbessern. Auch die Nabu KI für Highlights ist super. Der Support antwortet schnell und zuverlässig. Preis ist fair!

Ash & Audrey

Jun 17, 2025  on Shopify

Priya helped me so much to get my store to show on Google. I am waiting for my campaign to show but she really helped to make sure my products were visible. I greatly appreciate the help that Nabu has provided for me.

Pia Rossini Retail

May 14, 2025  on Shopify

Brilliant app, great support. Does just what we needed after trying a few different apps that didn't work properly. Would highly recommend.

MyGreatCanvas | Canvas Wall Art Prints | Photo Prints & Wall Decor

May 12, 2025  on Shopify

I’ve never seen an app this problematic in my life. 1- It doesn’t sync the Product Type fields correctly. 2- Customer support always says “we’ve escalated it, you’ll be notified by email,” but no email ever comes and the issue is never resolved. 3- You're not sending the first image of the product, you're sending the first image of the first variant. If the variant has no image, then you allow sending one of the first few product images (1st, 2nd, or 3rd). There's a big difference between a listing image and a variant image, and I already explained this during the video call. I'm still waiting for a proper answer. 4- I even recorded and sent a Loom video to explain everything clearly, but the issue remains the same. It feels like they pretend to listen, but nothing changes. 5- Most tickets never get a response, except maybe 1 or 2. 6- Product titles in Merchant Center were automatically appended with Variant Option Names and Values, causing character limits to be exceeded. I had to manually fix this using Excel import/export. Trying to explain anything to support is incredibly difficult — it feels like they go out of their way not to understand you. In short: If you're a small or new store, maybe it’s fine. But if you manage products with 40–80 variants each, avoid this app. You’ll regret it.

RebornBabyCreations

May 09, 2025  on Shopify

I would recommend. Customer service is great and the app takes care of so much of the hassle of getting your products listed in google shopping.

Chic Cart

May 08, 2025  on Shopify

One of the best app help to solve our merchant centre .we were struggling to keep our MC active . Luckily I found this app and they help me to solve our problems

Ericjewelry

Apr 23, 2025  on Shopify

Very good app, highly recommended, unfortunately no word press version has been developed, for some reason I have to migrate the store to word press, hopefully a word press version will be developed soon!

Antonios

Apr 21, 2025  on Shopify

Lately I have an error, I sync the products from nabu to my merchant and after a few days the products that were imported are deleted from my merchant. I contacted the support about this error and they told me they will investigate, one week and I do not have any response from them and is very frustrating. I have been using this app for a few months now but this issue is making me to delete this app, cause it doesn't help at all that I have to sync the products everyday back to my merchant Update review: The team checked and indetified the issue, after that they solved it. Right now everything is running perfect, so I changed my initial review to 5 stars

Ballonking.ch

Apr 15, 2025  on Shopify

Satisfied with the scope of features and the support. Very proactive, explains everything well and solves issues quickly.

Steppy

Mar 20, 2025  on Shopify

Best application for google shopping, very good customer service. I've been using this app for 4 months and did some great sales with it, thanks to the customer service, they helped me solve a problem with that my pixel. Thanks!

Robot Specialist

Mar 19, 2025  on Shopify

Ashwitha helped me understand this App, excellent explanation and very patient. She helped me alot.

Creative Works Products

Mar 18, 2025  on Shopify

If it is started and in effect, it was easy to get started. I didn't receive that confirmation and don't know if all is well and I can go and sleep easy with everything in capable hands.

Boutique Vivante

Mar 05, 2025  on Shopify

Amazing app and Ashwitha was very great and hopped on a call with me to explain everything. Definitely recommend!

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