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Customer reviews: Nabu for Google Shopping Feed

Reviews (496)

Overall rating
4.8

What Merchants Think

Overall, merchants find "Nabu for Google Shopping Feed" to be a beneficial tool, especially for those managing large product catalogs. It simplifies the process of creating and maintaining Google Shopping Feeds, offering a user-friendly interface and efficient integration with Google Merchant Center. Merchants frequently praise the app's intuitive design, comprehensive features, and excellent customer support, particularly highlighting specific team members for their outstanding assistance. However, some users experience challenges, particularly concerning subscription issues and technical difficulties.

Key Strengths

  • User-friendly and intuitive interface
  • Streamlined and efficient setup process
  • Exceptional customer support, often praised for responsiveness and problem-solving
  • Powerful AI features that enhance product feed quality
  • Automated syncing and data management with Google Merchant Center
  • Strong time-saving capabilities, particularly for large catalogs

Common Concerns

  • Issues with subscription cancellations and unexpected charges
  • Technical problems leading to data sync issues or feed errors
  • Some feature limitations compared to advertised capabilities
  • Complexity in handling large product numbers efficiently
  • Concerns over inadequate communication about subscription changes

Final Thoughts

Nabu for Google Shopping Feed generally receives positive reviews for its functionality and support, making it a valuable tool for e-commerce businesses looking to optimize their Google Shopping presence. While it excels in providing a user-friendly and effective solution for feed management, potential users should be aware of some recurring concerns related to subscription handling and occasional technical difficulties. Despite these issues, many users find their overall experience with Nabu beneficial and recommend it for improving product visibility and sales efficiency on Google Shopping.

Pia Rossini Retail

May 14, 2025  on Shopify

Brilliant app, great support. Does just what we needed after trying a few different apps that didn't work properly. Would highly recommend.

MyGreatCanvas | Canvas Wall Art Prints | Photo Prints & Wall Decor

May 12, 2025  on Shopify

I’ve never seen an app this problematic in my life. 1- It doesn’t sync the Product Type fields correctly. 2- Customer support always says “we’ve escalated it, you’ll be notified by email,” but no email ever comes and the issue is never resolved. 3- You're not sending the first image of the product, you're sending the first image of the first variant. If the variant has no image, then you allow sending one of the first few product images (1st, 2nd, or 3rd). There's a big difference between a listing image and a variant image, and I already explained this during the video call. I'm still waiting for a proper answer. 4- I even recorded and sent a Loom video to explain everything clearly, but the issue remains the same. It feels like they pretend to listen, but nothing changes. 5- Most tickets never get a response, except maybe 1 or 2. 6- Product titles in Merchant Center were automatically appended with Variant Option Names and Values, causing character limits to be exceeded. I had to manually fix this using Excel import/export. Trying to explain anything to support is incredibly difficult — it feels like they go out of their way not to understand you. In short: If you're a small or new store, maybe it’s fine. But if you manage products with 40–80 variants each, avoid this app. You’ll regret it.

RebornBabyCreations

May 09, 2025  on Shopify

I would recommend. Customer service is great and the app takes care of so much of the hassle of getting your products listed in google shopping.

Chic Cart

May 08, 2025  on Shopify

One of the best app help to solve our merchant centre .we were struggling to keep our MC active . Luckily I found this app and they help me to solve our problems

Ericjewelry

Apr 23, 2025  on Shopify

Very good app, highly recommended, unfortunately no word press version has been developed, for some reason I have to migrate the store to word press, hopefully a word press version will be developed soon!

Antonios

Apr 21, 2025  on Shopify

Lately I have an error, I sync the products from nabu to my merchant and after a few days the products that were imported are deleted from my merchant. I contacted the support about this error and they told me they will investigate, one week and I do not have any response from them and is very frustrating. I have been using this app for a few months now but this issue is making me to delete this app, cause it doesn't help at all that I have to sync the products everyday back to my merchant Update review: The team checked and indetified the issue, after that they solved it. Right now everything is running perfect, so I changed my initial review to 5 stars

Ballonking.ch

Apr 15, 2025  on Shopify

Satisfied with the scope of features and the support. Very proactive, explains everything well and solves issues quickly.

Steppy

Mar 20, 2025  on Shopify

Best application for google shopping, very good customer service. I've been using this app for 4 months and did some great sales with it, thanks to the customer service, they helped me solve a problem with that my pixel. Thanks!

Robot Specialist

Mar 19, 2025  on Shopify

Ashwitha helped me understand this App, excellent explanation and very patient. She helped me alot.

Creative Works Products

Mar 18, 2025  on Shopify

If it is started and in effect, it was easy to get started. I didn't receive that confirmation and don't know if all is well and I can go and sleep easy with everything in capable hands.

Boutique Vivante

Mar 05, 2025  on Shopify

Amazing app and Ashwitha was very great and hopped on a call with me to explain everything. Definitely recommend!

Secret Compass

Feb 28, 2025  on Shopify

Great app, and even greater support. Chat is instant and answered everything super fast. This is a great solution for google shopping feed

USA Bearings & Belts

Feb 21, 2025  on Shopify

Just started using and I can already tell a difference in my google merchant services. Very easy to you and perfect if you have a lot of listings. Really helping save time.

footballgifts.net

Feb 19, 2025  on Shopify

The app was easy to use and has many features including AI. Also exceptional support from Priya who was very knowlegeable and helpful.

TopFashionHQ

Feb 12, 2025  on Shopify

I highly recommend this app. Shagufta & her team were very helpful to get me setup & going. The app is really a big help to get your website noticed & more business. Without Shagufta I was lost on how to get my google account approved & my listings to show.

FunkCova

Feb 07, 2025  on Shopify

Even after cancelling my subscription, they charged me for an extra month. Nothing is clear about the subscriptions and when you're going to be charged.

LookInTheAttic

Feb 04, 2025  on Shopify

DANGER! SENDS INCORRECT PRICES (LOWER) THAN IMAP TO GOOGLE FEEDS! NOT RECOMMENDED. IT DOES NOT WORK RIGHT. IT SUBMITS LOWER PRICING AND CAUSES US TO HAVE IMAP VIOLATIONS WITH PARTNERS! We tried many times to work with them - it does not work. And frankly, they do not care. Do not use this app!

Watch Mates

Jan 28, 2025  on Shopify

Great app and even better support. They take your questions really serious and they reply really fast. Would recommend!

Paniccycles

Jan 28, 2025  on Shopify

A very helpfull app for dealing with complexity of Google product listings. Many usefull tools to improve your store. Excellent support!

Oralkart

Jan 16, 2025  on Shopify

Review for Priya: Very responsive and quick support. Was able to fix my issues and explain the RCA. She is exceptional.

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