Scammy, Misleading & Unethical – I’m Reporting This to Shopify and Consumer Authorities I installed the “Free Gift + Box + Buy 1 Get 1 Free” app by GoodApps just to check out the bundle feature. I never activated or used the app—it remained completely inactive on my store. Yes, I made the mistake of forgetting to uninstall it, but that doesn't justify what happened next. There was no warning or communication about the trial period ending. When I installed it in March, I wasn't charged, so I assumed the app wouldn't charge unless it was enabled. Suddenly in April, I was charged $75 USD—when the listed plan after trial was only $20 USD/month. When I contacted their support, their absurd justification was that I got "a lot of orders." How can they access and read my store's data to determine how much to charge—especially when the app was never enabled or even opened? This is a complete violation of trust, and honestly, it feels like harassment and cheating. They charged me for a service I never used, and their homepage misleads users with “Free to Install.” This app seems designed to prey on users who don’t uninstall in time. I am demanding a FULL refund of $75, and I am reporting this app to Shopify ([email protected]) and also escalating this to consumer protection authorities. I am also keeping all proofs, emails, and billing records as evidence. Do yourself a favor—stay far away from this app. There are many ethical alternatives that don’t try to silently exploit users. GoodApps, your business practices are unacceptable. This must be stopped.

Great App and great support, we had a couple of teething problems but the team were straight on it to help us. Really helped our store improve conversion rate.

Fabulosa app! en espadasymas.com la utilizamos y estamos encantados! nos ayuda mucho a subir el ticket medio. Muy configurable, atención excelente ante dudas y sobre todo, ES GRATIS!!

Very responsive customer service. Great app considering its free.I would highly recommend this app to anyone looking to incorporate a free gift option for their store.

Great app, I never leave reviews but this one is super underrated. Especially since it's free! Absolutely insanely impressive.

Very effective app when you want to give your customers something extra so they will feel appreciated to shop on your website.

This is a free app perfect for anyone looking to add a free gift option to your store. It's super easy to use and support team was super helpful too.

I would highly recommend this app to anyone looking to incorporate a free gift option for their store. It was really easy to get the hang of from the get-go. When I did bump into an issue, the support team were quick to assist and very helpful.

Perfect, exactly what I was looking for. I never leave reviews but this one is super underrated. Especially since it's free! Absolutely insanely impressive.

No reply for customer service, app didn't work at all, wouldnt let you checkout with the free gift, waited so long for a support reply and got nothing. Do not recommend.