Reviews: Free Gift Box+Buy 1 Get 1 Free

Customer reviews: Free Gift Box+Buy 1 Get 1 Free

Reviews (203)

Overall rating

4.8

5

51
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1

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What Merchants Think

Overall, merchants have a positive impression of the "Free Gift Box+Buy 1 Get 1 Free" app. Many appreciate its free cost and the enhancement it brings to conversion rates. The app is praised for being easy to use, with supportive customer service teams ready to assist when needed. However, there are some concerns regarding its functionality and support responsiveness.

Key Strengths

Free to use, making it accessible for all store owners.
Enhances conversion rates and increases average order value.
User-friendly interface, easy setup and configuration.
Excellent and responsive customer support.
Customizable features to tailor to specific store needs.

Common Concerns

Issues with functionality, such as problems with checkout and currency recognition.
Some users reported bugs like dummy products being created.
Customer service was unresponsive on certain occasions.
Incompatibility with stores having high traffic volumes.

Final Thoughts

The "Free Gift Box+Buy 1 Get 1 Free" app is well-received for its affordability and effectiveness in improving store metrics. While it offers a comprehensive user experience with strong customer support, merchants should be cautious of potential technical issues and ensure compatibility with their store's requirements.

BABY STORE UK

Oct 21, 2024 on Shopify

Great App and great support, we had a couple of teething problems but the team were straight on it to help us. Really helped our store improve conversion rate.

Espadas y Más

Sep 22, 2024 on Shopify

Fabulosa app! en espadasymas.com la utilizamos y estamos encantados! nos ayuda mucho a subir el ticket medio. Muy configurable, atención excelente ante dudas y sobre todo, ES GRATIS!!

Fatto Rspitia

Sep 18, 2024 on Shopify

Very responsive customer service. Great app considering its free.I would highly recommend this app to anyone looking to incorporate a free gift option for their store.

Camerons Green

Sep 13, 2024 on Shopify

Great app, I never leave reviews but this one is super underrated. Especially since it's free! Absolutely insanely impressive.

Arbortec Forestwear

May 02, 2024 on Shopify

This is a free app perfect for anyone looking to add a free gift option to your store. It's super easy to use and support team was super helpful too.

LEGOLAND® Discovery Centre Melbourne

Apr 23, 2024 on Shopify

I would highly recommend this app to anyone looking to incorporate a free gift option for their store. It was really easy to get the hang of from the get-go. When I did bump into an issue, the support team were quick to assist and very helpful.

Ethareal

Feb 21, 2024 on Shopify

Perfect, exactly what I was looking for. I never leave reviews but this one is super underrated. Especially since it's free! Absolutely insanely impressive.

YePlush

Feb 15, 2024 on Shopify

No reply for customer service, app didn't work at all, wouldnt let you checkout with the free gift, waited so long for a support reply and got nothing. Do not recommend.

HOME EXPRESS

Feb 14, 2024 on Shopify

This program has some serious bugs, such as the inability to recognize currencies other than USD. It requires adding currency to the store to be usable. Additionally, when the shopping cart reaches the threshold for receiving a free gift, adding the free gift to the cart and then removing certain items still allows the free gift to be obtained, and the system displays it as free during checkout. It's too troublesome for us, so we decided to uninstall it.

Womensfashion18

Dec 12, 2023 on Shopify

Awesome app Anne was very helpful and she updated details as per my requirements. Highly appreciated and recommended.

Book Box

Nov 27, 2023 on Shopify

Terrible. Don't rely on this app to work with any volume of traffic. Creates all these dummy products off the original one. Publishing new updates then creates heaps of new products. Impossible to track inventory.