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Customer reviews: Free Gift Box+Buy 1 Get 1 Free

Develop by GoodApps

Reviews (203)

Overall rating
4.8

What Merchants Think

Overall, merchants have a positive impression of the "Free Gift Box+Buy 1 Get 1 Free" app. Many appreciate its free cost and the enhancement it brings to conversion rates. The app is praised for being easy to use, with supportive customer service teams ready to assist when needed. However, there are some concerns regarding its functionality and support responsiveness.

Key Strengths

  • Free to use, making it accessible for all store owners.
  • Enhances conversion rates and increases average order value.
  • User-friendly interface, easy setup and configuration.
  • Excellent and responsive customer support.
  • Customizable features to tailor to specific store needs.

Common Concerns

  • Issues with functionality, such as problems with checkout and currency recognition.
  • Some users reported bugs like dummy products being created.
  • Customer service was unresponsive on certain occasions.
  • Incompatibility with stores having high traffic volumes.

Final Thoughts

The "Free Gift Box+Buy 1 Get 1 Free" app is well-received for its affordability and effectiveness in improving store metrics. While it offers a comprehensive user experience with strong customer support, merchants should be cautious of potential technical issues and ensure compatibility with their store's requirements.

My Store

Nov 03, 2024  on Shopify

V-Unique Adult Toys

Apr 23, 2024  on Shopify

It' a bit complicated but the assistant was great

HOME EXPRESS

Feb 14, 2024  on Shopify

This program has some serious bugs, such as the inability to recognize currencies other than USD. It requires adding currency to the store to be usable. Additionally, when the shopping cart reaches the threshold for receiving a free gift, adding the free gift to the cart and then removing certain items still allows the free gift to be obtained, and the system displays it as free during checkout. It's too troublesome for us, so we decided to uninstall it.

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