What Merchants Think

Merchants generally find "Gojiberry Survey & Feedback" to be an intuitive and valuable tool for gathering customer insights. The app is praised for its ease of integration and the positive impact it has on understanding customer behavior. Many users report high satisfaction with both the app's functionality and the support team’s responsiveness.

Key Strengths

• Easy and quick setup process, often completed in minutes.
• High survey response rates and valuable insights post-purchase.
• Excellent customer support with proactive engagement and fast responses.
• Sleek and user-friendly interface.
• Continuous development with regular feature updates.
• Broad applicability for Shopify stores with no coding required.

Common Concerns

• Limited to post-purchase surveys with no option for website or blog integration.
• Potential underutilization of the app's full range of features.

Final Thoughts

Overall, "Gojiberry Survey & Feedback" is well-received for its simplicity and effectiveness in gathering customer feedback on Shopify stores. The app is continually evolving, adding new features that enhance its utility. While it predominantly excels in post-purchase settings, some users look forward to seeing broader integration capabilities. It stands out for its commitment to customer support and ongoing improvements, making it a recommended choice for merchants seeking to enhance their customer engagement strategies.