Customer support help via email is processed in a very timely manner. Reponses are received in a timely manner

This app has worked flawlessly for us for years. Would highly recommend it to anyone considering a new affiliate program. The customer service is also top notch. :)

Great support and app helps us provide affiliate tracking in a low maintenance way.

Highly recommend this app! I've tried many others and this is by far the better choice!

Fantastic app and great support as/when you have an issue.

I am from South Africa. I started using the GOAFFPRO app from the beginning of this year [2025] for my Shopify online store, since then I have never looked back. This app is so friendly to setup that you can setup with little to no experience at-all, what is the cherry on top is their support system. I am most of the time assisted by Rohan through email, and his response is so fast that you could swear that he is always waiting for my enquiries . I am 100% happy and great full to God for directing me to this app. A special thanks to Rohan for always being on my assistant making sure that my business runs smoothly 24/7. My affiliates are also happy, not even one of them ever complained about anything atall.

I've been using GOAFFPRO for my business for a few months now and so far so good, it's very straightforward and perfect for my affiliate needs. I've had a few questions and the team have been extremely responsive.

Good app, the app feature is the best!

Top App, Top Customer Service! Easy und würde es jedem empfehlen!

Solid app; great support!

Love the app! Makes affiliate marketing, management and payments super easy. Plus, their support is great. We migrated from woocommerce to shopify and the migrations worked perfectly!

I initially had some issues with GoAffPro and was quite frustrated. However, the support team went above and beyond to assist me. They reached out via email, helped me understand how the app works, and even provided valuable suggestions on working with quality affiliates. Their responsiveness and dedication reassured me that they truly care about their customers and are committed to making the platform as user-friendly as possible. E-commerce can be complex—a lot is happening behind the scenes that many don’t realize. It was refreshing to work with a team that understands this and takes the time to support their users. Thanks to their help, everything was resolved smoothly, and I now have a much better experience with the app. As I return to working with them, I see this as a fresh start—an opportunity to apply what I’ve learned and navigate the platform more effectively. I’m hopeful that this new beginning will help me build a stronger affiliate program and grow my business with confidence. The improvements and insights I’ve gained through their support have been extremely helpful.

We have been using this app for a couple of years and it's great app for managing affiliates and brand ambassadors. The support team and responsive and very helpful. Recommend.

Great app, and awesome customer support!

I'm new to affiliate marketing. With the recommendation from AI, I tried GOAFFPRO. I am thrilled I did! It was easy to set up and when I had a question, they were quick to get back to me. Excited to launch it for my business!

Amazing App, with fantastic customer support, everything is going well on the Free plan!

I have using this app not long after it was launched. I came across it online. It has been great, easier to use now and they have introduced great features to it. Any problems they solve it within the day. Their pricing is good and affordable for large volumes affiliates, they attract a new affiliates every week.

very cool app, its quite explanatory and if not or if you have problems running it, the support is also very good. I also like the different ways of possibilities with the app.

The customer support for GOAFFPRO is so good! I'm just trying to get set up and have been sending them question after question. They usually get back to me in minutes and provide screen shots and plenty of hand holding. I also find the solution to be pretty robust and easy to use. Definitely happy with them.

Easy to use, helpful customer service and solid integration with Shopify. Highly recommended.